Hostmodern Arvostelua 

Ordered two and just tried one. Took mashed potatoes to party. They did not stay hot. Less than an hour. Also the first one I opened had a chip on inside. Can not get a phone number to talk with someone. And when I try to get into the website it says it doesn’t exist. Someone needs to do something about this company and get our money back. For returns you have to scan a picture of item and I don’t have a scanner. Would love to talk with a person

update: they eventually made it right with a refund but just to even talk to them I had to submit a "warranty" request or there was no way to even discuss the issue - I had to basically trick their own system to get through.

The seal is too tight so when the food is warm, it's nearly impossible to open the dish -- which makes it useless for a buffet. No one ate the dish I made because literally no one could pry it open. I tried to return it and was refused and then my email was BLOCKED by the company. Stay away!

I placed an order in August 2025, and have not received the product. I have asked for an estimated arrival date on several occasions and each time I am told that they are unable to give me any idea of arrival. What type of company cannot give an estimated delivery date SIX months after payment was taken?? While the product ordered looks great in the photo’s I am not sure whether any exist. I would strongly recommend AVOIDING Host Modern if you are actually wanting to receive a product. A very disappointing experience! Be warned!!

Ordered 6 months ago, they still have not delivered! Terrible organisation! Please avoid!

Like many others, I was taken in by Host Moderns thermal serving dishes and thought I would treat myself to a couple to have for Christmas, ordered in October and then nothing, no further comms from the company, so come early December I chased them up, was told they had sent out an update email to customers explaining delays with shipping, the email had landed in my junk folder, but didn't actually explain when I could expect to receive the item, just about delays. It's now 4 months later and I STILL haven't received the order!
This company are a shambles, they shouldn't commit to supplying outside of the US if there are clear issues with international shipping, plus its very unprofessional to not keep your customers updated on the situation and when we can expect out items to arrive, these dishes are not exactly cheap!

Does not work. Does not keep food even warm. Bought two. Tried them and when I asked to return them they say they can’t because they have been used. How are you supposed to know if it works or not if you don’t try them? This is a scam stay AWAY.

The order was a great experience because this was a last minute wish from my daughter for ChristmasHe company said it would bww hwre for the date ad it was. She loves the item.

Ordered and never received anything.

The website says “delivers in 2-3 business days” and then I get the email that says “ships in December”

Ordered. Never received. Took my money and delivered nothing. Reached out to support, all they ever say is give it more time. It's been almost 2 months.