Hortology Arvostelua 

1 240
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have been looking for a while for a very large plant pot. We have inherited ar large weeping fig. One of the many plants left at my parents. I finally came across Hortology. My only problem defining... Näytä lisää

Saanut 5/5 tähteä

Absolutely love my new indoor plant pots. I bought one and was so impressed with the quality and speed of delivery, I bought a matching one. A little bit dearer than I’d normally spend on a pot but t... Näytä lisää

Saanut 3/5 tähteä

I ordered two sets of pots and was very happy with the products themselves. Delivery was fast, everything was packaged securely, and nothing arrived damaged. However, the first pots I ordered wer... Näytä lisää

Saanut 5/5 tähteä

The plant quality was obviously of a high standard, as was the packaging & overall delivery service. From looking around, perhaps the price was a tad expensive, although when you get exactly what you... Näytä lisää

Yrityksen tiedot

  1. Kauppa
  2. Sisustusliike
  3. Puutarhamyymälä
  4. Kasvi- ja puutarhamyymälä
  5. Keramiikkamyymälä
  6. Taimitukku

Tietoja yrityksestä Hortology

Yrityksen kirjoittama

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 45 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(1 240)

141 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent company

The plant pot was just what I was looking for. It's a lovely item, great price and a decent delivery time. Communication was good. I had an excellent experience with my purchase from Hortology.

18. tammikuuta 2026
Oma-aloitteinen arvostelu
Hortology-logo

Vastaus yritykseltä Hortology

Thank you!

Saanut 1/5 tähteä

Order SY346185 never arrived and the…

Order SY346185 never arrived and the money were charged. Be aware!
It is a shock - I placed the order days ago and no email to let me know what is happening and no possibility to contact this company. I will wait until the end of week and then escalate to authorities.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Hortology-logo

Vastaus yritykseltä Hortology

Hello,

Thank you for your order and review. We are so sorry for any concern that has been caused.

We received your order 3 days ago. We’ve checked the status of your order and we can confirm that this has been dispatched this morning on a next day delivery service and is due to arrive with you tomorrow. You should have received an email with the shipping and tracking information for your order a little earlier today.

We aim to dispatch all in-stock orders within 1–2 working days, and while this order has now left us, we do apologise for the slight delay in dispatch on this occasion, we had a slightly backlog as we had to withhold plant deliveries last week due to the adverse weather conditions.

Our customer service team has contacted you privately to assist further, and we’re always happy to help via our Contact Us page or at hello@hortology.co.uk or via our customer care phoneline.

Your Hortology Team

Update: we have tried to contact you a number of times to ensure the delivery arrived as expected but you have not responded. We would ask that you update the title of your review to give a more accurate representation of the slight delay?

Saanut 5/5 tähteä

Gorgeous Houseplant

Great company. Have used before for houseplant containers all good great experience in the past. Ordered my first houseplant The gorgeous Dracaena marginata red arrived brilliantly packed in perfect condition. Comparing with garden centres was well priced for the size and quality. I would not hesitate to recommend this company.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful plant

Beautiful plant, very healthy (and spiky). Goes well with my other cacti. Packaged very well for transit. Fast delivery.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought an Echeveria for a Christmas…

I bought an Echeveria for a Christmas gift for my partner and I have to say, it was absolutely superb. Arrived so well packaged and for the price I paid, incredible value. The quality of the plant too, so lush and healthy and a decent size. I can't sing their praises high enough I don't think

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Always high quality and great service

I've been purchasing plants and pots from Hortology for some years now. They're always of the highest quality, with a reliable service and well packed.
This time I bought a load of pot liners; some of the pots can be a little porous so it's good to use a pot liner inside.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable shipping and great products. Well done!

I'm a repeat customer of Hortology, and they're where I go for reliable plants and plant care accessories. This time, I ordered a plant pot liner as I needed to set up one of my houseplants in a large pot.

The range of liners that Hortology stocks is extensive, which was so helpful. The shipping was great too; the liner came in a cardboard box very quickly, so I was able to progress with potting and watering my new houseplant.

One thing I would love is for Hortology to increase the stock levels and range of hydroculture/business plants as they are so beautiful and convenient but always seem to run out.

8. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

TERRIBLE customer service. Zero understanding for an issue they caused

Found an indoor extra large plant pot on the Hortology website which I really liked. I signed up for email newsletters on the website, which gave me a 10% off your first order code. This code was emailed to me. I then did some research into the plant pot as it was made of fibreclay. I found out that you should always use a liner with these pots, as they may not be entirely water resistant and can leak. I had two new sofas delivered and wanted to measure the space available to ensure I can get the biggest pot possible. I want to place the order on the website and noticed that my code would not work. I emailed Hortology customer service and was told that it had a one month expiry, even though this was not shown or stated on the email which contain the code. The only T&C’s on the email was that the code was for new customers only and could only be used once, with no mention of expiry at all. Customer Service email me back saying that they would not order the code. I then phoned them to explain the situation, hoping that they would understand their part in this and how they told me in the email that the voucher had a one month expiry, I would’ve placed the order within that time frame. On the phone, they continue to refuse to honour the code that they had sent me. I find this very poor Customer Service and I have been misled and wasted time on researching the pot, which I now will not order. I would question how this company deal with issues for example if you had an issue with delivery or the plant or pot that you order as there seems to be no common sense or compromise or understanding. When they say no, they mean no, even though it’s their fault. I certainly won’t be using this company ever, they have lost a £300 order and a new customer all over a £30 discount which they offered me! Seems terrible business sense but I tried to reason with them and make them see sense, of which they were having none of it! You can lead a horse to water, but you can’t make it drink springs to mind!

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Hortology-logo

Vastaus yritykseltä Hortology

Hello

We are truly sorry for the frustration and disappointment you’ve experienced.

We sincerely apologise that the expiry information was not included on the email containing your discount code. We have raised this internally to ensure this is resolved going forward..

We completely understand why this felt misleading, especially after taking the time to research the best product for your space, and we are very sorry if your communication with us so far has added to any frustration.

Our Customer Service team has reached out to you directly to clarify the situation and we are grateful you allowed us to resolve this issue with you.

Your Hortology Team

Saanut 5/5 tähteä

Excellent care taken

Got a pile of plants and pots delivered. It’s all gorgeous, as advertised, and came with tips on how to care for them. Great experience through and through.

29. marraskuuta 2025
Oma-aloitteinen arvostelu

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