I'm in LOVE with my Rhi Rhi Hoops. They are exactly the right size and weight for maximum LDN girl style and comfort. I then recently purchased another set of different earrings, where there was... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Am suspicious as more money been taken out account twice than the final cost of purchase. This wasn't a huge amount but lets be honest who goes back again and again to check small amounts being debite... Näytä lisää
Absolutely LOVE my haul from hoops and chains! I actually lost one of my earings almost as soon as I'd received them and emailed to ask if I could buy a singular one to make a pair again, they emailed... Näytä lisää
Hoop + Chains are one of my favourite companies. I've been buying jewellery since they first started up for friends, nieces, everyone. Recently I was desperate to get a rude chain for friend's leaving... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
HOOPS + CHAINS LDN is a bold London-based jewellery brand specialising in fun statement waterproof pieces inspired by London culture. Taking cues from the U.K. rave scene, all pieces are designed in Brixton, South London. It's for people who aren't afraid to live their 'fuckit' moments and say what they think, even if they have to hide the chains under their clothes when it's time for work!
Yhteystiedot
Yhdistynyt kuningaskunta
- oi@hoopsandchains.com
- hoopsandchains.com
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Love this business
Love this business! Their range is great, and delivery was quick. Emailed with an issue about my order; their response was fast, and everything was resolved brilliantly. Would definitely buy from Hoops + Chains again. Thank you!!
Non-existent customer service
I placed an order worth $200AUD 6 weeks ago and still haven’t received it. I just sent my third email requesting an update as I haven’t had a reply to the first two. I’ll be raising the issue with a third party if I don’t get a reply.
Fab Customer Service
Friendly, funky company with great products and good, personable customer service.
I bought the hell yes f@&k no necklaces…
I bought the hell yes f@&k no necklaces for my besties! They went down a storm! They all LOVED them! The service was great! Thanks so much x
Great buying experience
Great buying experience - delivered on time, product was perfect, my friend loved it.
Did not receive my order
Did not receive my order. They just ignore my emails
⭐ 1 Star
⭐ 1 Star
If I could give zero, I would.
*update: The Hoops + Chains have responded to the charge back and contested the dispute even though i have all the emails from them stating i haven’t received my order and its now out of stock but still wont refund me
No offense, but this company is a joke. They ignored every single message I sent since the 5/8/25, when the emailed me to tell me the chain was sent back to them from customs, I replied and they only acknowledged me after I filed a chargeback on 18/8/25. As of the 4/9/25 I still have not received my refund.
Save yourself the headache. Absolute joke of a company and zero customer service
Hoops + Chains have responded to my charge back and contested the dispute even though i have all the emails from them stating i haven’t received my order and it’s now out of stock! They just won’t refund me since.
Order the 21/7/25 still haven’t received the chain. They ignored every single message I sent since the 5/8/25, and only acknowledged me after I filed a chargeback on 18/8/25 (two days ago).
Flawless customer service
Flawless customer service.
Great quality products 👌🏽
Great jewellery & prices
I bought a necklace & earrings for myself, & a charm for a birthday gift. Really lovely quality items at great prices. The charm had a bit of a quality issue on one side, but this was quickly replaced after contacting them by email. Replacement was perfect. Great selection of unique jewellery, had to stop myself buying more tbh...well until next pay day. Thanks.
Item not received and no response from…
Item not received and no response from the customer service e-mails or DM's on Instagram. Also no response from direct messages on their website.
Would give them zero if I could. They have my money and are uncontatable.
They delete comments on FB, so they have someone available for that. Shocking.
Loads of fun and very affordable
The earrings I bought are all so loose…
The earrings I bought are all so loose that they just fall off when I'm sitting still. I've emailed about it and haven't heard back. I've paid over £80 for 3 pairs of earrings I can't wear.
Love love love everything I’ve ordered
Love love love everything I’ve ordered. Several chains, pendants, charms and earrings. All great quality and always get comments and compliments when wearing them.
Their jewellery and charms are great…
Their jewellery and charms are great quality and their customer service is brilliant. They were very helpful when I had a query and went above and beyond to resolve it. Love buying from small brands. Definitely recommend
Fabulous necklace
Fabulous necklace for my daughter’s 18th - she loves it!
Love my necklaces.
Love my necklaces.
I had a small problem but was sent a replacement in less than 24 hours. My first shop but will definitely be back.
Great customer service 🙂🙂
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