Homestay.com Arvostelua 5 900

Very friendly and competent people.
They respond fast as hell and they fixed all the problems I had with the site. (Problems caused by myself)

Best temporary accommodation site out there.

Rudi

L'hôte n'a pas respecté les spécificités et exigences du site.Ce dernier n'a rien fait suite aux problèmes soulevés.

We faced discrimination as an LGBT couple by a host.
There is no T&C regarding anti-discrimunation on the site.
Update: Homestay.com has written back saying they are looking into adding anti-discrimunation clauses in their T&C. I look forward to review them.

EXPERIENCE CAUCHEMARDESQUE

on reserve et paie la taxe
le site nous met en contact avec la personne qui nous hébérge,
et là à notre arrivée devant l'adresse ,la dame dit non mais je suis complet,
et puis j'ai envoyé une annulation
qu'on à jamais reçu!!!!
homestay = site arnaque ,c'est pas sérieux de se f... des gens surtout qui visitent l'espagne pour la premiere fois
quel dommage
we want to be refunded
******************** this is the email for confirmation
RESERVATION CONFIRMEE - Liza à Barcelona, du 18 juil. 2019 au 25 juil. 2019, REF : HSXHAVRC
Bonjour Mohamed Bendouma - Votre réservation a été confirmée pour votre séjour chez Liza.
Veuillez vérifier les informations de votre réservation ci-dessous et contacter Liza par email avant votre arrivée.
PAIEMENT
Payé: €78,75 EUR
Frais de Réservation
Due à l'hôte: €525,00 EUR
j'ai recu avec l'adresse +adresse email+tel de lhébergeur

I am so frustrated in using homestay.com. During my messaging back and forth with a host regarding a misunderstanding of checkin date, the system suddenly stopped sending my message back to the host with a warning saying "several messages waiting for review by the homestay.com team". I had tried numerous times, spent a lot of time on it, but no luck. Then I called the customer service in Ireland as well as in US, there was nobody answering the call but a recording telling me to write to a support email. I wrote to the Support then was replied the time window to be taken care of is 48 hours. What is unbelievably difficult is, even I have an account with email registered with homestay.com, I cannot contact the host by email. Now I am totally isolated from the host I had been contacting with for a few days. There is no way I can move on. The only channel for communication is now blocked by Homestay.com ITSELF.

If you want to taste the real experience of living with a typical kerala family you must visit jeen wilsons homestay. Besides the perfect location which mean that all tourist activities are on a walking distance the homemade food is delicious!! You will not reget your stay, it wil be a memory of a lifetime.

Nous avons passé un tres Bon sejour .
Merci.

Fino a qualche mese fa ero un host, ho ricevuto la mia prima guest e ho inviato il mio commento negativo alla mia guest in quanto non ha rispettato le regole delle casa, per esempio si alzava tutte le mattine alle 5 facendo rumore e colazione in casa perche doveva andare a lavorare. Non mi ha comunicato questo prima. Preciso che lei mi ha ringraziato e non aveva un atteggiamento negativo quando ci siamo salutati. Io le ho scritto una recensione negativa, homestay ha pubblicato la recensione e la mia guest ha letto la recensione ancora prima di scriverla per me. A quel punto anche lei mi ha scritto una recensione negativa inventata, in quanto al momento del ckeck out era tutto ok. Non è un comportamento buono da parte di homestay in quanto le recensioni dovrebbero essere pubblicate quando tutti e due hanno scritto la loro esperienza. Ho chiesto spiegazioni a loro e loro senza MOTIVAZIONE MI HANNO CHIUSO L’ACCOUNT. BELLA PROFESSIONALITÀ. Ho scritto email chiedendo spiegazioni, ma la risposta automatica dice che mi avrebbero risposto entro 48 ore ma non si è visto nessuna risposta. Il mio account l’avrei chiuso lo stesso per conto mio ma non improvvisamente senza nessuna spiegazione. Non consiglio questo sito per chi deve andare a giro né tantomeno per affittare le camere o appartamenti.

I will never use Homestay again. I had a horrible experience. I booked an accommodation in Budapest in April, which is called BAUHAUS VILLA IN EKO GARDEN, and the room and bathroom were very filthy and the whole place was very cold even though it was very hot outside. On top of this the host was very rude and aggressive. All he cares about is taking your money straight away and then not willing to do anything about the issues. I wanted to cancel my booking on the first night, so I went on the Homestay website, but didn't find the 'cancel booking' button anywhere anymore, which was there before my booking started. It was too late to do anything else as it was after 10pm. I wrote a review about my bad experience on Homestay so people are aware of this horrible place. I had no idea that hosts are also allowed to write reviews about their guests. I found out when I received an email from Homestay stating I received a review, which was of course full of lies from the host denying everything I wrote and calling me a liar. So Homesaty allows this, but doesn't allow to reply to defend yourself. Only one review is allowed and that's it. I find this cruel. No other booking sites let hosts do this. Only customers can leave reviews about their experience. If you let hosts do this then at least allow guests to reply back to these kind of allegations. Also when I contacted them about my experience I waited for a week for a reply and didn't receive one. Then a week later I received an email asking me to leave a feedback about their customer service regarding my actual enquiry, which didn't get a reply. I replied to this email and their reply was very unsupportive. No way I will use Homestay.com again, especially after having all those lies about me on their website. I stick to other websites where hosts are not able to write lies about customers and put them in a bad light, and where cancelling a booking is straightforward. I lost a lot of money by not being able to do it straight away. I don't recommend Homestay.com at all.

Homestay.com you could have done a better job with your website to make sure the cancel button is visible and not hidden and to display a chart which shows all the star ratings so we could see there are one star reviews. Then I wouldn’t have booked it in the first place. As for the review I left about Mihály and his accommodation on your website you have no right to criticise it and compare it to the host’s review about me. His review is a pure lie and it’s all about patronising me and put me in a bad light. I only told the truth to warn others not to book a horrible accommodation with an arrogant host who lies about many things and makes out that the guest is to blame. You have a horrible attitude, too and your comment proves it, which proves my point that your customer service is really bad. All you do is patronising me, the innocent guest and protecting the sneaky lying host. It says a lot about you. I have already got my account deleted and will never recommend your website to anyone and will warn against using it.

very happy
would recommend
easy and efficient!

très bon accueil
familial
convivial
attentionné
hôtes discrets
à vivement recommander
possibilité de parler également espagnol

We really enjoyed our stay at ofelia`s home:
it was very pretty and clean! Nice generous rooms and modern bathrooms (we stayed at two different rooms)
we had excellent diner
and breakfast at the beautyful terrace.
Great service!
We stayed two days longer then planned, because we liked so much.
Special thanks to Belkys! She planned with/for us our trip at cuba with taxi collectivos and the stay at other casas and organized anything else...
The rest of the stuff and the family were also very nice, open minded and helpful.
Muchas gracias y saludos
Explicit recommendation!

Very helpful and happy with everything! 😊

Super expérience ! À refaire

Your site is easy to navigate and the photos are good. Looking forward to the stay. Response time was incredibly fast. Pat

I found Homestay very easy to use and it allowed me to find a wonderful accomodation in Ringsend, a quiet zone not so far from Dublin city centre. Here I knew Anne, a very lovely woman who is helping me a lot during my first days in the city. She is so nice with me that I always feel at home and she takes care of me, moreover she always cooks delicious meals. I love her and I recommend her to everyone!

Très bonne expérience, tout s'est bien passé et pas de mauvaises surprises tout est bien clair.