Home Surveying Arvostelua 

I had a report last year which has since proved to be a total waste of money. We do trust that the surveyor has more experience with properties than we do and expect them to report on such things as the windows and possible electrical issues... I guess it's down to the actual surveyor and I was very unlucky.
Kathie

I had a great experience with Home surveying.
The price was much lower than the rest of the quotations, the detailed survey report was delivered within less than 48 hours from Danielle Hutchinson. I appreciate the hard work, well done, would recommend their services!

Survey carried out 16 March and 14 days later we are still waiting for report. Despite numerous phone calls (in a queue for 35 mins each time) which included one to Jade, manager, who said work was in progress but no further information. Emails not answered.

Paid for Home Surveying to carry out a Level 2 Home Survey on a property we're in the process of buying. We specifically asked for the loft space to be surveyed amongst other things.

The initial report was delivered to us promptly. However, the loft space had not been inspected due to the access hatch being locked. We then asked the surveyor and estate agents to arrange for the loft to be opened, inspected and added to the report. After receiving no updates from either the surveyors or estate agents on whether access to the loft had been arranged, we took it upon ourselves to chase up and pressure the surveyors and estate agents to revisit the property and do what originally asked them to do, to inspect the loft.

Having made numerous calls, we were often told at the end of each call that we would get a call back, which never happened! Why make promises if you're not going to stick to them? All talk and no action!

It has now been 2 months since we received our initial report. After yet another call to them yesterday, we were told that the loft was inspected a few weeks ago and the report was being updated at the time of speaking and would be sent to us by end of today. Why are they only updating the report now and not a few weeks ago after the loft was inspected? Lo and behold, we still have not got the updated report.

One would expect more professionalism where you pay such a high fee for a service.

It was very easy to orgsnise the survey, we weren’t hassled they just waited until we were ready to go ahead with it and then proceeded promptly when we were.
I feel it has really helped us with our decision to proceed but with the knowledge and information of advisories that we will need to remedy in the future and budget accordingly.

Extremely happy with the overall experience. Quick replies and a personalised service for a very competitive price. Home buying is a stressful process and so it’s crucial to find a surveyor to lessen that stress.

Couldn’t recommend more highly.

Our buyer arranged a survey of our apartment with this company. Teresa was the lady who surveyed our property. I was shocked to find the state it was left in when returning from work - holes in the walls (presumably from a moisture meter), with one hole splitting the plaster near the window frame so badly the whole chunk of plaster had to be removed and repaired - see picture. Holes in the ceilings and black scratchy marks on walls under the window seals in every room. No attempt was made to repair, or fill in these holes, or notify myself or my wife (who was in at the time). Is this really standard practise for a surveyor to leave a property in this condition which has now taken hours of my time to repair?

* Edit - cannot upload photos, would be happy to send to company if requested.

Fabulous
Fast efficient responses via initial email query !
Report completed within a few days after survey undertaken
Would recommend

Can't fault this service. Gave me by far the cheapest quote and booked survey very quickly. Admittedly, initial communication was a little iffy, but it was Xmas-New Year week and I imagine they were on skeleton staff. First day back in the new year they really kicked into gear. Even got a phone call from the surveyor at the house, to go through some concerns. Got the report within 2-3 days. Will definitely call them first next time.

very helpful and survey and report was done very quickly

Perfect service. Highly recommended. Responded promptly. A very detailed report. One happy customer. Hope to do business again in the future.

The survey was booked very promptly with the report being delivered the day after the survey.
The report was clear, with supporting photographs and it was very comprehensive.
We would use home-survey again without hesitation.

Excellent service and I highly recommend

My surveyor was Khalid. Buying your first property is tough task as it is, and you will come across some turbulences, for me home buy survey was not one of them ! I talked with Khalid in length after the survey, he is knowledgeable, experienced and highly skilled. He was very understanding and kindly allowed plenty of time for discussion following the survey that extended beyond the normal working hours. I also had to call him on numerous occasions and in very short notice to ask about various matters related to the property and some technical lines in the report and he was always happy to take an extra call. The report provided was thorough and inline with RICS template, my solicitor found it extremely helpful raising their enquirers.

Highly professional and friendly. I strongly recommend.

I originally had a major issue with these regarding a Valuation Report Extension, however, once management heard about it they were very quick and accommodating in resolving the issue. Liam was particularly very helpful.

Would recommend, would have given 5 stars if it wasn't for the initial issue.

After obtaining a variety of quotes we are more than pleased with the quick and detailed report provided! Rebecca Anderson and Callum Walker we’re both through and provided us with great customer service and answered all our questions as first time buyers. We would definitely recommend to any friends and family in the future.

Thank you for the service provided by home-surveying, the level of service was commendable and the detail of the report was excellent and full of detail. The survey rang me when at the property to ask if I had any special request or question for him about the property whilst he was still on-site.

It is also worth mentioning the very reasonable price and the quick turn around time, from enquiry to report it took 3-4 days.

Really pleased with the service provided, Katie especially has been extremely helpful. Would recommend.

Arrived on time, completed survey. Good value for money

Very happy with service on all aspects, very helpful staff especially Becky

I have been in touch with a lady named Becky Anderson to book a recent survey and her service has been amazing. She has booked us in as soon as possible and has replied to all my queries straight away, with all the information i need, in both a friendly and professional manner. So far would recommend to all! :)