Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fuair mé an táirge a d'ordaigh mé. Seachadadh go breá. An táirge ag oibriú go maith, iontach sásta leis an feidhmiúchán go dtí seo. Iontach sásta le mo cheannachán. Got the product I ordered. Good de... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Delivery arrived quickly. Product is ok quality for the price. However the instructions were incorrect so had to disassemble in order to fit the lid arm. Very time consuming and annoying. Also the pro... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Delivery was great. Loungers were fine but table screw holes were rusty and can’t be assembled - shame it was a good size Update on 18 September: it’s been 5 weeks now since I sent the photos you... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Rain Cover The rain cover that was supposed to be with the order wasn't included.I did email requesting another rain cover but my request was ignored. I now have tge added expense of a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

  • Yhdistynyt kuningaskunta

  • hng.ie

4,0

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 79 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

This company is easy to order from and…

This company is easy to order from and deal with.

21. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Thomas,

Thank you so much for the ⭐⭐⭐⭐⭐ review and for taking the time to share your experience! We’re really glad you found it easy to order and deal with us — that’s exactly what we aim for 🙌

We hope you're enjoying your new LED Light with Motion Sensor 💡— a handy little upgrade for any space!

Thanks again for choosing us.

Team H&G 🏠🪴

Saanut 1/5 tähteä

Faulty product..

Faulty product... Very bad customer service... still waiting on response to my problem

28. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Gerry,

We’re really sorry to hear about your experience and completely understand your frustration. We want to clarify that our customer service team replied to your initial message within 48 hours and are actively working behind the scenes to resolve the issue for you.

We absolutely take this seriously and will continue to follow up with updates until everything is fully sorted. Your satisfaction is important to us, and we’re committed to putting this right.

Thanks for your patience as we work through it.

Team H&G 🏠🪴

Saanut 5/5 tähteä

Fast delivery and perfect product 👌

Fast delivery and perfect product 👌

26. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Sinead,

Thanks so much for the lovely review! 😊 We're thrilled to hear your radiator cover arrived quickly and was just what you were looking for. If you ever need anything else, we’re always here to help.

Best wishes,
Team H&G 🏠🪴

Saanut 5/5 tähteä

Very reasonable affordable prices item…

Very reasonable affordable prices item came as expected I will be definitely ordering again from HNG

25. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Sue-Anne,

We really appreciate you taking the time to leave such a positive review! 🌟 It’s fantastic to hear you were pleased with our radiator covers and found them to be great value. Knowing you plan to shop with us again truly makes our day! 😊

If you ever need anything else or have any questions, don’t hesitate to reach out. We're always happy to help!

Best regards,
Team H&G🏠🪴

Saanut 1/5 tähteä

Delivery took a lot longer than I had…

Delivery took a lot longer than I had expected.

25. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Fionnuala,

Thank you for your feedback and we're truly sorry to hear that the delivery took longer than expected. We understand how frustrating delays can be.

Our customer service team was in regular contact with the person who placed the order and kept them updated throughout the process. They were understanding of the situation, which was unfortunately outside of our control.

Please rest assured that this delay was not typical — we pride ourselves on our reliable and efficient delivery service, and the vast majority of our orders arrive on time or early.

We appreciate your patience and hope we’ll have the opportunity to provide a better experience in the future.

Kind regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Brilliant experience with HandG

Brilliant experience with HandG. Competitve prices and super fast delivery. I’ll certainly be back again

24. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Tom,

Wow, thank you for the glowing review! 🌟 We're so pleased you enjoyed your shopping experience with us and found our prices competitive. It’s great to hear your patio heater and rattan dining set arrived so quickly! 🔥🍃

We hope you’re loving your new purchases and making the most of them! 😄 If you ever need anything else, feel free to reach out.
Best Regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Timely delivery

Timely delivery. Superb product. Thank you

24. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Michele,

Thank you so much for the fantastic review! We're thrilled to hear you're happy with your radiator cover and that it arrived promptly. It was a pleasure to have you as a customer, and we really appreciate you taking the time to share your experience.

If you ever need anything else, feel free to reach out.

Warm wishes,
Team H&G🏠🪴

Saanut 5/5 tähteä

Product was great and so was the…

Product was great and so was the service.

11. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Susanne,

Wow! Thank you so much for your wonderful review! ⭐️⭐️⭐️⭐️⭐️ We're absolutely thrilled to hear that you loved both the radiator cover and our service. It means the world to us that you took the time to share your experience!

If you ever need anything else, we’re always here to help. Enjoy your new piece! 😊

Warmest wishes,
Team H&G 🏠🪴

Saanut 5/5 tähteä

Very pleased with the product and swift…

Very pleased with the product and swift delivery 👏

14. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Lorraine,

Thank you so much for taking the time to give us your great feed back😊 Our team work very hard to ensure our customers receive a positive experience when shopping with us.
We appreciate you and all of our customers.
Best wishes,
Team H&G🏠🪴

Saanut 5/5 tähteä

Excellent service

Excellent service, fast delivery, happy with my purchase.

7. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Biljana,

Thank you so much for the lovely 5-star review! We're delighted to hear you're happy with your radiator cover and that everything arrived quickly. We really appreciate your support and hope to see you again soon 😊

Warm regards,
Team H&G 🏠🪴

Saanut 5/5 tähteä

Really easy to deal with.

Really easy to deal with.
Good value for money and delivered relatively quickly!

5. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Ciara, thank you for your fantastic 5-star review! We're so pleased to hear that you found us easy to deal with and that you’re happy with the value and delivery speed. Your support means a lot to us, and we truly appreciate you taking the time to share your experience! ⭐⭐⭐⭐⭐

Kind regards,
Team H&G🏠🪴

Saanut 4/5 tähteä

Great communication with customer…

Great communication with customer service! Product quality is good! Totally loved the experience.

3. maaliskuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Manikandan, thank you for taking the time to share your experience! We're delighted to hear that you had great communication with our customer service and that you’re happy with the quality of your Egg Chair. We hope you enjoy many relaxing moments in it! Your feedback means a lot to us! ⭐⭐⭐⭐

Team H&G🏠🪴

Saanut 5/5 tähteä

Great service

Very pleased with the quick service and happy with my purchase

28. helmikuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Joan,

Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that you were pleased with our quick service and that you're happy with your new radiator cover.

Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything else, feel free to reach out—we're always happy to help!

Best regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Super super

21. helmikuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Jaroslaw,

A huge thank you for your fantastic 5-star review! 🌟 We're thrilled to hear that you're happy with your radiator cover and our service.

Your support means the world to us, and we truly appreciate you taking the time to share your experience. If you ever need anything else, we're always here to help!

Best regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Great quality radiator cover

Great quality radiator cover, speedy delivery, very good value

28. helmikuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Carmel,

We really appreciate you taking the time to leave such a fantastic review! 😊 We're so glad you're happy with your radiator cover and that everything arrived nice and quickly for you.

Your support means a lot to us, and it's always a pleasure to hear from happy customers. If you ever need anything else, we're here to help!

Best regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Easy to order

Easy to order , fast efficient delivery and excellent product !

24. helmikuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Jean,

Thanks a million for your lovely review! 😊 We're so glad you found the ordering process easy and the delivery quick—just the way it should be! 🚚✨ Hope your new radiator cover looks great in your space.

If you ever need anything else, we're always happy to help!

Best,
Team H&G🏠🪴

Saanut 1/5 tähteä

Awaiting Refund 14 working days after confirmation

Initial experience was fantastic , the covers did not suit arrange a return , absolutely no problem , they confirmed on the 19th of February that they had recieved my return and that it had paseed quaity contol and to expect my refund in 3 to 5 working days - 14 working days later no refund no one answers emails as to why and the phone is never answered

19. helmikuuta 2025
Oma-aloitteinen arvostelu
HNG-logo

Vastaus yritykseltä HNG

Hi Maria,

Thank you for reaching out to us. We sincerely appreciate your patience, and we’re very sorry to hear about the delay with your refund.

We understand how frustrating this must be, and we want to assure you that we will investigate this matter immediately. Our team will look into the status of your refund and work to get it resolved as quickly as possible.

We will update you as soon as we have more information.
Best regards,
Team H&G🏠🪴

Saanut 5/5 tähteä

Super extra

Super extra

17. helmikuuta 2025
HNG-logo

Vastaus yritykseltä HNG

Hi Piotr,

Thank you very much for taking the time to leave a 5 star review. We truly appreciate it.
Kind Regards,
Team H&G🏠🪴

Saanut 1/5 tähteä

Avoid this company

If I could rate 0, I would.
Very bad experience with this company.
Three weeks after my purchase, the issue has not been sorted. I have not been refunded and the item has not been replaced.
Impossible to talk to someone.
This is a disgrace.
They replied to me on my previous review with another name and case. Confusion and lack of professionalism.
Avoid at any cost.

18. helmikuuta 2025
Oma-aloitteinen arvostelu
HNG-logo

Vastaus yritykseltä HNG

We sincerely apologize for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide, and we understand how disappointing this situation must be for you.

Please rest assured that we are treating this matter with urgency. We will ensure that your issue is resolved as quickly as possible, whether through a refund or replacement. Our team will reach out to you directly to clarify any confusion and provide a solution promptly.

Once again, we are truly sorry for the delay and any miscommunication. We appreciate your patience and the opportunity to make things right.

Kind regards,
Team H&G🏠🪴

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