Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fuair mé an táirge a d'ordaigh mé. Seachadadh go breá. An táirge ag oibriú go maith, iontach sásta leis an feidhmiúchán go dtí seo. Iontach sásta le mo cheannachán. Got the product I ordered. Good de... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Delivery arrived quickly. Product is ok quality for the price. However the instructions were incorrect so had to disassemble in order to fit the lid arm. Very time consuming and annoying. Also the pro... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Delivery was great. Loungers were fine but table screw holes were rusty and can’t be assembled - shame it was a good size Update on 18 September: it’s been 5 weeks now since I sent the photos you... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Rain Cover The rain cover that was supposed to be with the order wasn't included.I did email requesting another rain cover but my request was ignored. I now have tge added expense of a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

  • Yhdistynyt kuningaskunta

  • hng.ie

4,0

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 79 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I purchased a garden heater it was…

I purchased a garden heater it was perfect delivery was great and I will purchase from this company again with no hesitation

22. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Elizabeth,

Thank you so much for the wonderful 5-star review! 🌟 We’re so happy to hear that your garden heater was perfect and that the delivery went smoothly. It’s fantastic to know you’ll be coming back to shop with us again—we can’t wait to assist you with your next purchase!

If you need anything else, don’t hesitate to reach out. 😊

Best regards,
Team H&G 🏡🪴

Saanut 5/5 tähteä

All round good Service

Item arrived promptly & intact.Driver was friendly & accommodating.

8. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Anne,

Thank you for your amazing 5-star review! 🌟 We’re so happy to hear that your Egg-Chair arrived on time and in perfect condition. It’s also great to know that the driver made the delivery experience even better! 😊

If you ever need anything else or have any questions, feel free to reach out. We’re always here to help!

Best regards,
Team H&G 🏡🪴

Saanut 5/5 tähteä

Deliver

Excellent turnaround on delivery

17. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Lynda,

Thank you so much for the fantastic 5-star review! 🌟 We’re thrilled to hear that the delivery of your two radiator covers was quick and seamless. It’s always great to know our team and couriers are doing their part to provide a smooth experience for you!

If you need anything else, feel free to reach out anytime. 😊

Best regards,
Team H&G 🏡🪴

Saanut 2/5 tähteä

Product good; delivery poor.

The table is fine, actually very good - 1st one I received was broken, but they collected it promptly and eventually replaced. BUT delivery was VERY slow. They advertise 1-3 days; first delivery took 10 days, 2nd took 16 days.

27. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Matthew,

We’re really sorry for the long delays in your deliveries and completely understand your frustration. Our goal is to get orders to customers as quickly as possible, and it’s clear we missed the mark in your case.

We’re glad to hear that our customer service team was able to promptly resolve the issue and replace the broken table. Thank you for your patience throughout the process.

We truly appreciate your feedback and will continue to work on improving our delivery times.

Team H&G 🏡🪴

Saanut 1/5 tähteä

Ordered gas heater 3 times all works…

Ordered gas heater 3 times all works for 3/4 months gave up

10. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Tsverukai,

It seems there may have been some confusion, as your order was for a different product, not a gas heater. We hope the item you received is meeting your needs, and we’re always here to assist if you have any questions or concerns.

If there’s anything further we can help with, please don’t hesitate to get in touch.

Team H&G 🏡🪴

Saanut 1/5 tähteä

Would be brilliant if I could email…

Would be brilliant if I could email them directly with complaint bought indoor clothes airer keeps falling apart - have tried to message keeps bouncing back. Will not use again

10. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Elizabeth,
The support email is support@akhhelp.zendesk.com We will reach out to you to assist you promptly.
Team H&G🏡🪴

Saanut 5/5 tähteä

Quick hassle free transaction

Quick hassle free transaction

9. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Jim,

Thank you for the fantastic 5-star review! 🌟 We’re so glad to hear that your experience with us was quick and hassle-free. We’re sure the T-Mech 5 in 1 Petrol Garden Cutter Multi Tool will serve you well!

If you need anything else or have any questions, feel free to reach out. We’re always happy to help. 😊

Best regards,
Team H&G 🏡🪴

Saanut 5/5 tähteä

Bought 2 horozintal

Bought 2 horozintal white rad covers absolutely delighted with them great value exactly as described on website delivered in 4 days brilliant product and service . Will definitely buy from this company again

2. huhtikuuta 2025
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Vastaus yritykseltä HNG

Hi Joan,

Thank you so much for taking the time to give us a wonderful review.
We really appreciate it and are delighted that you found the radiator covers were value for money and as described.

We really appreciate it.

Kind regards,
Team H&G

Saanut 5/5 tähteä

Rattan Garden Furniture

Quick and Easy delivery.
The price was the best around.
Great Value for Money.

8. huhtikuuta 2025
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Vastaus yritykseltä HNG

Stephen,
Thank you for the great review. We really appreciate you taking the time.
Kind regards,
Team H&G

Saanut 5/5 tähteä

Great value & service

Great value & service. Very happy with our Radiator Cover & fast delivery service.

31. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Kathleen,

Thank you so much for taking the time to give a great review.
We really appreciate it.

Kind regards,
Team H&G

Saanut 4/5 tähteä

Fast delivery

31. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Willie,

Thank you for taking the time to give your review.
We appreciate your business and hope to serve you well again in the future.
Kind regards,
Team H&G

Saanut 1/5 tähteä

Took 3 months to receive item

Took 3 months to receive item . Nothing good I can say about that.
Won't be using this company again.

25. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Jonathan,

Thank you for your feedback. We're very sorry to see this review, particularly as it doesn’t reflect the full picture of your order experience.

Your order was placed on January 6th and delivered on March 26th — a delay we fully acknowledge and kept you informed about throughout. The delay was caused by unforeseen shipping disruptions due to severe storms, which were unfortunately out of our control. We offered you a full refund at the time, but you confirmed you'd prefer to wait for the item to arrive, which we respected.

While we understand your frustration, we do want to highlight that we made every effort to communicate openly and promptly during this time. This delay is not representative of our usual service standards, which are consistently praised for being fast and reliable.

We’re disappointed this has led to a decision not to shop with us again, but we appreciate your order and the patience you showed at the time.

Team H&G 🏠🪴

Saanut 5/5 tähteä

Fast delivery good customer service

Fast delivery, good product,good price I order 4 items 2 needed to be return i ordered the wrong size i gave them a call and the girl on the phone was so helpful and arranged for me to return them with no issues...very positive experience with this company

21. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Angela,

Thank you so much for the lovely ⭐⭐⭐⭐⭐ review! We're delighted to hear your order arrived quickly 🚚 and that you were happy with the products 📦 and pricing 💰. It’s easy to mix up sizes sometimes, so we’re really glad our team could sort the return for you without any hassle 🔁😊. We’ll be sure to pass your kind words on to the team member who helped you — she’ll be chuffed to know she made a difference 🙌📞

Thanks again for choosing us — we really appreciate it 💛

Team H&G 🏠🪴

Saanut 5/5 tähteä

Items as described

Items as described, and very helpful and quick to answer emails

31. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Denis,

Thanks a million for the ⭐⭐⭐⭐⭐ review! We’re really glad everything arrived just as expected 📦 and that our team could help out quickly over email . We always aim to keep things smooth and stress-free, so it’s lovely to hear your feedback.

Appreciate your support and hope to see you again soon!

Team H&G 🏠🪴

Saanut 1/5 tähteä

Machine broke down after 20 mins Will…

Machine broke down after 20 mins Will not answer phone Will not give refund on faulty product as per consumer rights Worst company I have ever dealt with Will never deal with them again Rubbish

31. maaliskuuta 2025
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Vastaus yritykseltä HNG

Hi Laurence,

We’re sorry to hear about your experience and appreciate you taking the time to leave a review. We’d like to clarify that we’ve been in contact with you via email and have arranged for the item to be inspected based on the issue you reported. As explained, once the item has been checked and confirmed as faulty, a full refund will be issued in line with consumer rights.

This has been clearly communicated, and we’ve continued to keep you updated on the process. We're here to resolve this fairly and will continue to keep you updated via email

Team H&G 🏠🪴

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