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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Nigel, Sarah and the team at HK Law Crewkerne were highly professional, reliable and reassuring throughout my recent property sale. They were always helpful and approachable, with great communications... Näytä lisää

Saanut 5/5 tähteä

I was recommended to use Anna at HK Law by a friend of mine and she and her assistant Linda were excellent. I would highly recommend them to anyone needing a conveyancing solicitor. Anna and Linda w... Näytä lisää

Saanut 5/5 tähteä

Shelly @ HK Law was recommended. From the very first conversation I felt heard - unlike other companies I approached. Not the cheapest but worth every penny. Fees did not change from original quote... Näytä lisää

Saanut 5/5 tähteä

Our sale and purchase was far from straightforward. Our vendor signed and exchanged contracts, but then died 5 days later, thus nullifying the deal, even though we were obliged to continue with our s... Näytä lisää

Yrityksen tiedot

  1. Oikeudelliset palvelut & Hallinto

Yrityksen kirjoittama

HK Law helps its clients solve legal problems and achieve personal and business aims.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

366 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(366)

34 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Anna Davey and her team

Anna Davey and her team, handled the sale of our mothers house. It was a probate sale, with a leasehold complexity, we were guided through all the paperwork that entailed, and dealt with the numerous enquiries put up by the other Solicitors, very efficiently, keeping us informed to a smooth and quick sale. We would thoroughly recommend HKLaw

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A Professional high quality service.

After forty years in the same house we approached the sale of our property and the purchase of a new house with some trepidation. Thankfully HK Law made the process much less daunting. The professional yet supportive approach of Anna Davey and Linda Chandler was greatly appreciated. The explanatory paperwork was well organised and helpful.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not listen

Do not listen, do not get back to you in time, do not follow requests that are appropriate and contradict themselves.

9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I engaged HK Law to prepare wills/LPOA

I engaged HK Law to prepare wills and lasting powers of attorney for both my wife and me. After an initial meeting at their Southbourne office, we were assured the process would take no more than two to three weeks.

Two months passed, and the only communication I received was a generic letter advising me of their eye-watering hourly rate increases. I emailed to request an update — no response. A week later, I followed up again, this time copying in their general 'info' mailbox. Only then did I receive an apology, and the draft wills were sent out the same day.

Upon opening my will, I was greeted by a glaring typographical error: it referred to “my husband [my name]” instead of “my wife [her name]” — a basic and embarrassing mistake. It was evident the documents had been hastily copied and pasted without proper proofreading. Given their fees, this is unacceptable.

I learned that the solicitor handling our case had left the firm. It appears there was no handover or case continuity in place — a basic procedural failure that should not occur in any professional practice.

I’ve had previous dealings with Humphries Kirk and HK Law — not all satisfactory, and I know I'm not alone. A friend’s horror story about HK Law's mishandling of a probate case springs to mind.

Thankfully, my wife and I are still alive, so we avoided the prospect of dying intestate. Personally, I would avoid this firm.

EDIT. I was informed that a member of staff had left, which had contributed to the issues. However, once HKlaw were made aware of the situation, they responded promptly, issued a full apology, and resolved the matter to my satisfaction.

3. huhtikuuta 2025
Oma-aloitteinen arvostelu
HK Law-logo

Vastaus yritykseltä HK Law

Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience with us did not meet your expectations, and we appreciate you bringing these concerns to our attention. This is clearly not the standard of service we aim to provide, and we understand how frustrating this must have been.

We would welcome the opportunity to investigate what has happened in more detail and provide you with a direct response. If you would be willing to contact us at marketing@hklaw.uk, we can ensure your concerns are passed to the appropriate senior team member for review and follow-up.

Thank you again for your comments.

Kind regards,

The HK Law team

Saanut 5/5 tähteä

Scott Harrison

The legal representative we dealt with was polite, and helpful. We received very clear advice and always very promptly. We have not always experienced this with other firms.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Through a painful journey trying to…

Through a painful journey trying to sell a leasehold property Anna Davey was a delight: responsive, supportive and creative in finding solutions, I cannot praise her highly enough.

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Swift and smooth conveyancing.

Anna Davey and her team handled the sale of our aunt's property. It was a probate sale which added a layer of complexity, but throughout the process her advice and help was great, and she worked well with the estate agents to co-ordinate exchange and completion. In all it took only 8 weeks from the offer to completion - I've never known a house sale proceed so quickly and smoothly. Thanks Anna and all at HKLaw.

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We dealt with Chris Keenan for our…

We dealt with Chris Keenan for our personal business at the Crewkerne office. Chris was very helpful and clear about what we wanted and made sure we were comfortable with what he was doing for our needs. Thank you.

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Incredible experience with our house purchase

We had an incredible experience with Victoria and Jo at HK Law on our home purchase recently! We were in a real rush to get our purchase over the line due to stamp duty changes and Victoria and Jo were extremely helpful, bending over backwards to get things done quickly and communicate efficiently. I would highly recommend HK Law and am so grateful to Victoria and Jo for all of their hard work!

10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Upsettingly I had to evict tenants on a…

Upsettingly I had to evict tenants on a section 8 none payment of rent from my property and Matthew Hills at HK Law took my case on and guided me through the legal procedure and court case, to sadly, but necessary a successful eviction and got the property back under my control, I would recommend Matthew and HK Law if anyone else needed this kind of service.

31. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent work by HK Law

Excellent work by HK Law for dealing with my Mum's estate for probate and distribution of funds. The staff were patient and understanding. Also accurate in handling information and prompt in responding to emails. This work was carried out by solicitors Chris Keenan and Lauren Costelloe who I would highly recommend for dealing with family legal matters.

25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend!

Anna Davey cannot be recommended highly enough. She was professional efficient and assisted throughout the house sale process. I could not have asked for more here. Excellent service!

28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We’ve just completed on our house…

We’ve just completed on our house purchase and only had 12 weeks to get in before the stamp duty deadline, Anna davey was absolutely brilliant, always replied to all my many e-mails and I really think if it wasn’t for her we probably would have ended up missing the deadline. I wouldn’t hesitate in recommending her, she gets the job done

27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Treated with kindness & respect

We needed some local legal help on a short deadline & Peter Stagg was excellent in understanding & making it happen. The staff were also great in ensuring an infection controlled setting & treated us with such kindness & respect. They are most definitely now our 'family firm' & to be recommended.

10. maaliskuuta 2025
Oma-aloitteinen arvostelu

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