I had a great experience - free delivery and delivered in 2 days! I ordered a jigsaw (which was low on stock) and a book on 24th Sept, dispatched the same day, delivered on 26th. Prices were th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Several hours of attempting to download an ebook later.. I'm down £15, and instead of being glad of supporting local businesses wish I'd just bought on Amazon after all. The terrible app/ Adobe acco... Näytä lisää
I'm never using this company again. They advertise ebooks in epub format, but they conveniently forget to mention they're locked down with DRM protection. To read them, you're forced to download ADOBE... Näytä lisää
In May 2022 I purchased Moon Knight by Huston, Benson and Hurwitz Omnibus. Not used Hive before, but they had around 30% off and the David Finch cover I preferred. The book arrived promptly and with n... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Hive.co.uk is an online bookshop which supports independent bookshops across the UK. Please note: WE HAVE NOTHING TO DO WITH HIVE HOME - PLEASE DO NOT LEAVE A REVIEW FOR THEM ON OUR PROFILE!
Yhteystiedot
Yhdistynyt kuningaskunta
- customerservice@hive.co.uk
- hive.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast delivery and good value
I ordered Jon Sopel's new book which was delivered very promptly at a very fair price too, also very happy that I'm still supporting local book shops despite the pandemic!
I have bought a few books through the…
I have bought a few books through the Hive and was very happy with the prices, communication and delivery service. I recommend this as a way to buy books online and support book shops at the same time.

Vastaus yritykseltä Hive.co.uk - an online bookshop
All good - for me and our local bookshops too!
Have used them few times now - really like the idea that they give part of the payment to a local bookshop that I get to choose. First couple of orders were great, no problem. The one I received this week had a problem - the packaging had opened in the post and the paper cover of a hardback was damaged. Hannah in Customer Services replied much more promptly than I expected and was brilliant at sorting it out satisfactorily. Will definitely use them again.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Excellent shop!
Quick delivery and I received the books well packed.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Great service
My book arrived under 24 hours after I ordered it, via Royal Mail. I received frequent updates on my order status. Very happy to have discovered this so I can still support physical bookshops (which are my favourite places!) especially now, during lockdown.......

Vastaus yritykseltä Hive.co.uk - an online bookshop
Wonderful store
Wonderful store! Great prices, great range of titles, free and fast delivery, supporting local bookshops and a cheeky student discount! What more could one ask for?

Vastaus yritykseltä Hive.co.uk - an online bookshop
Great experience with hive
Great experience with hive. Dispatched the book very quickly and insured it was delivered swiftly. Came in very good condition as well

Vastaus yritykseltä Hive.co.uk - an online bookshop
Fantastic company
I have been using Hive for over 5 years and think they're fantastic. I order lots of books all the time. Their prices are good, they deliver very quickly, they give some money to local bookshops, delivery is free...what more could anyone want? I'm so surprised that there are any negative reviews, my extensive experience has been wholly positive.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Great Service
Great selection, Great service. Always arrives on time. Have ordered three times now. Love that I can support local book shops.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Took my money didn’t send me the product
Keep trying to order books from different sites rather than using Amazon. Ordered a book on the 14th December still not had it. It was a Christmas gift as well so that’s awesome that it didn’t arrive for Christmas. I sent an email to chase it and didn’t get a response. Looks like they took my money and disappeared with it. No idea what’s going on!

Vastaus yritykseltä Hive.co.uk - an online bookshop
no cd..
ordered a cd 3 weeks ago which has not arrived ,all they say is it has been posted..paypal made them reimberse me .
Good range of books for all genres and ages
Much prefer going into a book shop and taking my time to find a new book although Hive is a good alternative during the current way of the world, they do have a good range of books for all genres and ages and have been good for christmas presents this year.
Placed order on 1st December still no…
Placed order on 1st December still no delivery or update as to when will be dispatched so will now buy from elsewhere as needed for Xmas.
Did try and support the high street but let down by Hive.co.uk

Vastaus yritykseltä Hive.co.uk - an online bookshop
Very happy with Hive
Very happy with Hive. Excellent *m*z*n alternative. Reasonably priced and items delivered free 2nd class.
Good for books/DVDs, great customer service - not recommended for audiobooks/ebooks
Really good for book and dvd purchasing. However they seem to have retroactively changed the T&Cs on their eAudiobook downloads so that they're only available for a year from purchase and can only be downloaded three times. As a result all of my past audiobook purchases are no longer available. Which is, to say the least of it, really rubbish.
EDIT: Having contacted customer services, the two missing (erroneously) missing links were restored and a one-time download link was provided so that I could backup the title that had expired. I'm adding an extra star for this excellent customer service.
A good experience
I wanted to try Hive as an alternative to Amazon, and was keen to support a local high street independent bookseller through them. An admirable ambition for Hive and I really like the concept, especially in current times.
The price for the item was a little more than Amazon ( but not by much, and other items were priced on a par with Amazon ) and the delivery time was a little longer than I expected from their website. However, the experience was generally a good one and I have just ordered from them again.
No frills but pretty good.
Have used six or seven times so far with no issues. Price is pretty good compared to other online retailers. Sometimes even cheaper than Amazon, although not quite as broad a range of stock.
Also glad to be supporting local book shops. Do give them a go as an alternative to the market leader.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Absolutely awful experience
Absolutely awful experience. Cancelled my pre-order (placed one month in advance) the day after release, after failing to secure adequate stock from the publisher. The edition I wanted is now sold out everywhere else. After various back and forth emails with their unhelpful customer service team, the best they would offer me was a voucher code off a future purchase. Shop elsewhere.

Vastaus yritykseltä Hive.co.uk - an online bookshop
Extremely happy with my experience
Extremely happy with my experience with Hive, great prices, fast delivery and a large selection of literature.
My only complaint is that the restock times for manga can be quite slow but it is what it is, still very happy with it
Calendar
Ordered one evening, delivered within 36 hrs. Great price. Well packed. Fantastic at keeping me up to date on progress of order. Brilliant service and so nice they support local book shops.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







