Hellopeter.com Arvostelua 118

Very odd experience. reviews are fake and nothing can be trusted

I purchased a 9Kva Gentech Generator online from Makro, paid for it, and then only the next day received a message saying the product was out of stock.

Let that sink in:
The product was advertised. The payment was taken. Then the stock suddenly did not exist.

Under South Africa’s Consumer Protection Act 68 of 2008, this raises a serious consumer rights concern. The Act prohibits bait marketing and also protects consumers against false, misleading or deceptive representations about goods or services. In plain language, a supplier should not market a product as available, accept payment, and only afterwards say it is unavailable, especially if stock limitations were not clearly disclosed upfront.

This is not only frustrating. It destroys trust in online retail.

Consumers budget carefully, compare prices, make purchasing decisions, and transfer money in good faith. To then be told, after payment, that the item is out of stock is simply unacceptable.

Based on this experience, I will never buy from Makro again.

And I believe other consumers should be very careful when buying online. If a retailer can advertise a product, take your money, and then later say it is out of stock, that is a serious problem that deserves public attention.

Consumers deserve:
accurate stock information, honest advertising, transparent communication, and immediate refunds where orders cannot be fulfilled. The National Consumer Commission exists under the CPA framework to deal with consumer protection issues of this kind.

#ConsumerRights #SouthAfrica #Makro #OnlineShopping #ConsumerProtectionAct #BaitMarketing #Accountability

Mr Price ACS should train their agents very well on how to handle their calls, those are the most unprofessional beings harassing us just for payment arrangements. There's an agent who swore at me literally saying 'futsek" because I got annoyed by them calling non-stop. I then spoke to ARESA one of the agents who called me after getting that sh**ty call, I logged my complaint and requested to speak to their TL, ever since from then I haven't received any call, no assistance or whatsoever!!!

If placing your experience your had with a company and even the way HelloPeter play the GOD factor over a person get handled like a small child. Who does these people think they are and why come up for the crooked companies? That say a lot of what they are really there for? Make a person wonder if all reviews is not just made up(the good ones)? Rather get a platform that is there for the customer. Think twice before using HELLOPETER. They want the reviews they want and if not a person get blocked or removed. This is not how a review site must work. They are biased! NOT NEUTRAL!

My daughter won some money on betway. She then done a cash send withdrawal using the Nedbank imali cash send. However no sms came through. When she went on the live chat it says the payment was successfully made but when we contacted Nedbank they confirmed no money was sent. Tried to speak to agent we get placed in a queue with no further response. Tried calling, no response just a waste of time.

I’ve received nothing but bad service from MTNza this network is refusing to close my contacts after its duration has finished. Instead I’m being placed on another contract without my knowledge when i have previously communicated with them that I have no wishes of continuing with their poor service. When I call the phone contract department no longer picks up my calls instead I’m placed on hold for hours until they hung up on me. Guys don’t ever take a contract with MTN or you will regret it like me.

Some companies never bother to reply
Even now I still have issues with Nedbank which are unresolved

After writing a review about my experience with a product I purchased on Takealot, my review was blatantly rejected. The item I received looked similar to the one advertised, but it lacked the branding shown in the product images, and it did not include the branded pouch that was advertised as part of the purchase. This raises serious concerns about the validity and authenticity of the product supplied.
It appears that when a customer shares a negative experience, Takealot simply rejects the review. Their response indicated that I was “informing them of an inaccuracy,” yet as a customer, it is not my responsibility to point out incorrect or misleading product listings. It is Takealot’s responsibility to perform proper quality checks and ensure that customers receive exactly what they paid for.
Instead of addressing the issue, they told me to return the item and dismissed my review altogether — which feels like an attempt to silence honest and legitimate customer feedback.

Hello Peter hasn't been reliable as I've been unable to upload a review for 4 day's straight

Hi this is Mazwi Dubazana, I have recently purchaded avehicle from Parkview Auto Vereeneging and thier service was extremelly amazing.I have enquired on the 20th of Jan2026 after I so a vehicle advertised on google and they called me then the following day I seny my documents to apply for car finance, the same day my application was proccesed and approved, on the 22nd we spoke and they sent their driver , came and picked me up from in Germiston to their dealership in Vereeneging for me to view and test drive the vehicle ,I loved and purchased it and I am so happy with my Citroen C3 which is still new about 28000 km on the clock

Very disappointing customer service at Makro Ottery. The cashier was busy chatting to the packer and completely ignored my wife. When it came to payment, an error was made, likely due to a lack of attention. A supervisor promised to follow up with an email, but hours later we’ve received nothing and can’t get through to anyone. Overall, very unprofessional and not the level of service expected.

Very unethical and unprofessional company does not pay money back and do not give reason for late delivery and just make you stuck up in middle ..so frustrated with textbook trader ..will never order again

Companies need to pay between R699 and R4,459 per month to manage and respond to their reviews on Hello Peter.

One needs to ask where Hello Peter's loyalty truly lies: with consumers or with paying companies? Companies that don't pay are potential customers and will only be able to respond to reviews once they begin paying Hello Peter.

I have trusted Hello Peter for many years, but I have faced some disappointments along the way. While it’s reasonable to trust reviews on Hello Peter, keep in mind that they often reject reviews that include terms like scam, fake, or crooks, as well as other expressions that directly accuse companies of wrongdoing. They require softer language, such as "dishonest" or "unsatisfactory," which does not effectively highlight a straightforward fake online seller.

I'm sure the majority of companies and their reviews on Hello Peter are legitimate and valuable to consumers. However, the few dishonest companies and Hello Peter's rejection of reviews pointing out scams completely undermine the purpose of using their site to determine whether you should trust a company. Dishonest companies can pay for positive reviews and respond to negative ones with vague comments, but only if they subscribe to Hello Peter.

True north Debt solutions, please watch out for this company making random calls to individuals promising them to negotiate their interests rate with banks. They scammed me into this only to realize latet that they put you under debt review. They are not transparent at all they mislead me into this agreement. They said I can pay them R6000 to get off this nuisance agreement with them only to learn later that only the court can clear me. Even my credit bereau record shows no sign of indebtedness or failure to manage my finances. I had to find a law firm and pay R9k for clearance which is also a lengthy period to get the complete clearance. Such a scam. Their manager Renier Mark Bernardo could not offer any help other than making me pay R6k for no service provided.

Watch out they will scam you

on the 13 Nov 2025, 15:17 i send an email to mancosa regarding my experience about the institution and how unfair they are and it read as follows.......I am writing this with a heavy heart, and to say that I am disappointed in MANCOSA would be an understatement. It has become painfully clear that this institution operates more like a money-making scheme than a place of learning. The lack of proper student support and service is deeply disheartening, especially from a college that claims to care about student success.

MANCOSA’s marking procedure is appalling, degrading, and utterly disgraceful. In my FA1, I failed one assignment but passed the other three — which made no sense to me, as I approached all my assignments with the same level of effort, understanding, and methodology. Now, in my FA2, I received a mark of 39 out of 100, which is equally confusing, even after it was sent for moderation.

From the very beginning of my registration, I have faced numerous issues with the institution. I was warned by other students about MANCOSA’s poor service and lack of academic fairness, but I chose to give the institution a chance, hoping my experience would be different. Unfortunately, I now deeply regret that decision. I have already expressed my frustration and disappointment to my student advisor, but I feel compelled to put my dissatisfaction on record.

Given my experience, I have decided to complete my first semester only. I therefore request a full refund for the fees paid toward my second semester.
i recieved a ticket number 290747460857 it was then assigned and resolved without resolving anything and im still waiting a response from them till today.

Bought darling passion twist received free ors Mayonnaise and hair dye. Splendit experience.

Hello there, i have a problem with Nike and Aramex. I ordered trainers from Nike on the 26th of November up to now i haven't received them. The courier guy called asking for me to send him a picture of the sticker because he made a mistake, i asked him where he delivered the items because i didn't receive any. He told me he delivered in the wrong address he will go and collect the parcel and bring it to me. Later he changed the story and said the parcel went back to the warehouse/ office he will contact me as soon as he gets there, he never contacted when i called him he didn't answer up to today. I called the office and they told me they are investigating, Nike also said the same thing . I just want my money, my kids don't have Christmas shoes

If I can give a 0 I will.
Cell c is useless doesnt matter if it is in store ( The Grove Pretoria or their call centre ,no one can help.
Disconnected my phone I send through payments 7 times.
Excuses is all they have.
And I pay suddenly the same for a s25 and a huawei y72 ?????
Please dont waste your time taking out a contract with cell c !

Lovisa South Africa
I have never came across such bad service..

I placed an oder online and went for the faster delivery of 1-2 days @R110, I am past both delivery days and still dont have my order M24 Logistics apparently dont answer their phones and you can only send them an email which they also don't answer..

I will never buy from Lovisa and will never recommend them

Have a problem with rain network,,,, it has been not working since Sunday n i did report on Monday n was told that they could see that it's not working according to their system n they tried to do many tips thinking that it will work but nothing worked so was told that they will contact me either with email or call telling me if their going to replace it with new one or sending the electrician n that was Monday nothing happened n i called yesterday was told their waiting for head office decision that either to replace it or to send electrician will receive email or call n didn't receive anything yesterday n today again i called n was told that their still waiting for head office response up to now n we are using it at work,i feel like their not taking me serious coz since Sunday n today it's Wednesday nothing is happening