Hellofresh Ireland Arvostelua 3 156

TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Clance dont like it

Clance dont like it

20. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Ryan

Thank you for taking the time to leave us a review, we really appreciate your feedback!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Saanut 3/5 tähteä

Good put ordering can be improved

Food is very tasty easy to prepare great gir busy weeks but ordering canbe tricky as there is no way to preset dietary requirements so you have to manually search recipes rather than receiving a curated list

25. toukokuuta 2025
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Hannah

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Saanut 2/5 tähteä

Chicken went out of date, mouldly breadcrumbs

Chicken went out of date a weekly meal, and the breadcrumbs were mould for another meal, not a fan

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Tom,

I’m really sorry to hear about your experience with the chicken and the breadcrumbs. We understand how disappointing this must be, especially when you’re expecting fresh, high-quality meals.

This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Freshness of the products

Freshness of the products, variety of meal selection and customer service.

29. maaliskuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Anna

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 3/5 tähteä

The delivery tracking was terrible

The delivery tracking was terrible. I was given a delivery time and then the tracking updated to say it was 4, 3 and zero minutes away. The food arrived 3 hours after the scheduled time. The customer service agent was polite but didn't email as she said she would. The food was good and recipes easy to follow

16. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Catherine,

I’m really sorry for the confusion with the tracking and the delay in your delivery. I understand how frustrating that must have been, and I also apologize that you didn’t receive the follow-up email as promised.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

There is a very good selection of meals…

There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I've also been quite pleased to find that the menu is expansive enough that I still have options for novel meals after such a long time.

23. lokakuuta 2025
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Matthew

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Good fresh food when I need it and…

Good fresh food when I need it and tasty accompaniments

16. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi There

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Easy to cook

HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is quick and stress-free.

I love that I get to choose my menus each week from their selection. It’s lovely having meals I actually want to eat without the planning.

Highly recommend if you want fresh food without the hassle!

16. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Claudia

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Ingredients were good quality and…

Ingredients were good quality and carefully selected. Portion size was good. No waste.Recipes were easy to follow. I enjoyed the meals I chose and will use the service again

16. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Maire

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Think it is the fact that I can cook…

Think it is the fact that I can cook meals with directions

18. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Violet,

Thanks so much for your feedback! We're really glad to hear that the step-by-step directions are helping you feel confident cooking your meals, that’s exactly what we aim for.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 5/5 tähteä

I was tired of my same old boring food

I was tired of my same old boring meals. This way I can experiment a bit and eat good, tasty food. I'm enjoying this new experience. Delivery is excellent, and the driver is friendly and efficient. The quality of food is excellent.

18. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Felicity,

Thank you for your lovely feedback! We're so happy to hear you're enjoying trying new recipes and adding variety to your meals. It’s great to know the delivery experience and quality of ingredients have been excellent too, we’ll be sure to pass on your kind words.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 5/5 tähteä

Amazing stuff

Amazing stuff! I enjoy cooking with Hello Fresh, all ingredients are fresh and of high quality. Preparation is so easy that I can cook with my kids. I highly recommend it to all busy people who still want to eat homemade dishes.

18. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Magdalena,

Thank you for your amazing feedback! We're thrilled to hear you're enjoying cooking with HelloFresh and that the recipes make it easy and fun to cook with your kids. It’s wonderful to know the freshness and quality of the ingredients are making a difference for you!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 5/5 tähteä

Takes pressure off

Our experience of HelloFresh has been great. Delicious, easy to prepare meals that have taken the pressure off shopping and meal prep in our home and added some interest to our weekday dinners.

Good quality ingredients and reliable delivery.

19. helmikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Niamh,

Thank you for your wonderful feedback! We're so happy to hear that HelloFresh has made mealtimes easier and more enjoyable in your home. It’s great to know you’re loving the delicious recipes, quality ingredients, and reliable delivery.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 3/5 tähteä

Normal menu is okay but the good stuff…

Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer service phone line good but web chat and self reporting for missing incredieients rarely work.

8. tammikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Johan,

Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with missing ingredients, menu variety, and the online support tools, this isn’t the experience we aim to provide. We truly appreciate you highlighting what’s working well with our phone support, and we’ll make sure your comments are passed on to the relevant teams.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 1/5 tähteä

SCAM

SCAM – Please be careful when ordering.
They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections are pre-chosen at a much higher premium, and a significantly larger amount was taken from my bank account without my permission.
I’m not the only person this has happened to — others I know have experienced the same issue. Customer service may offer a “half-price box” or a partial refund to bring the cost closer to what you originally agreed to pay, which feels like an attempt to stop people from pursuing the full refund for the higher charge.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Jennifer,

Thank you for sharing your feedback. We're really sorry to hear about your experience and understand how frustrating and concerning this must feel. This is certainly not the experience we want for our customers, and we take concerns like this very seriously.

We’d appreciate the opportunity to look into this further and help resolve things for you. If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Saanut 4/5 tähteä

This is a great concept but…….

This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”. So unfortunately I closed my account so hopefully I won’t receive any more meals.

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Rob,

Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the quality and freshness of the meals, as well as the timely delivery. We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

I am really happy with the quality

I am really happy with the quality, options, and delivery service. Taste recipes to be done at home as well.
It would be amazing if I could have great deals, same as I had in the first purchase.

11. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi there

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

great to have all the ingredients and…

great to have all the ingredients and the right amounts.

13. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Grace

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Great service overall!

Great service overall!

I can plan meals up to four weeks in advance, which saves a huge amount of time otherwise spent deciding what to cook, walking through shops, and trying to organise everything. It’s also helped us cut down on random spending.

We’ve been using HelloFresh for about six months now, and I still haven’t had to repeat a recipe—the variety is excellent. Whether it’s vegetarian, beef, pork, chicken, or fish, there’s always something for everyone.

The ingredients are consistently fresh, and delivery has been reliable every time. Customer service has also been very helpful whenever we’ve had a question or issue.

The only downside is that while there are great offers for new customers — like 50% off the first box and discounts on the next few, a gift, or free desserts — it would be nice to see some rewards or perks for loyal, long-term customers as well.

19. syyskuuta 2025
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi HS

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Saanut 5/5 tähteä

Absolutely brilliant and love the fact…

Absolutely brilliant and love the fact there is no waste!

9. huhtikuuta 2026
Hellofresh Ireland-logo

Vastaus yritykseltä Hellofresh Ireland

Hi Sheila

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin