Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Näytä lisää
Yritys on vastannut
The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Näytä lisää
Yritys on vastannut
Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Yhteystiedot
Irlanti
- hellofresh.ie
3,8
Hyvä
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We are really enjoying the Hellofresh…
We are really enjoying the Hellofresh experience. I am definitely learning to cook, again. I would pay gladly in a restraunt for the final results of every meal. We are early in but there seems to be no end to the options. Financially, well worth it.
2. huhtikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Ethna,
Thank you so much for the wonderful feedback! We are thrilled to hear that you are enjoying the HelloFresh experience and that you're finding the recipes both rewarding and great value for money.
It’s fantastic to know that you're enjoying the variety of options and feeling confident in the kitchen again. We’ll be sure to share your kind words with the whole team!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
It’s simple to cook
It’s simple to cook. There’s zero waste. And the choices are amazing. I don’t have to think about what’s for dinner every night.
1. tammikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Ciara,
Thank you so much for the fantastic feedback! We are so happy to hear that HelloFresh is making your evenings easier and that you’re enjoying the variety of choices and the zero-waste experience. It’s great to know we can take the stress out of deciding what’s for dinner!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
It is ok
I think it is more suited for small family or if you’re are far from home 👍
2. huhtikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Eliane,
Thank you for sharing your thoughts with us! We are glad to hear that you find our service well-suited for smaller families and for those looking for a convenient way to enjoy home-cooked meals even when far from home.
We love being able to provide that ease and comfort through our recipes, and we appreciate you taking the time to leave us your feedback!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
The food is good but the price is high.
22. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Emma,
Thank you for your feedback! We are glad to hear that you are enjoying the quality of our food.
We appreciate your honesty regarding the pricing, as we always aim to balance the convenience of fresh, pre-portioned ingredients with great value. Please note that prices may vary depending on the type of box you order. Feel free to visit this link https://www.hellofresh.ie/menus to see our menu and get a quote as well.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
I am being asked for a review before I…
I am being asked for a review before I have received the product.
The product has nor even arrived on the due date
9. huhtikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Sarah,
Thank you for reaching out. I am sorry for any confusion caused by receiving a review request before your first delivery has arrived.
Our system sometimes sends these requests automatically after an account is created, but we certainly want you to experience the food first! We hope you enjoy your first box when it arrives, and we would love to hear what you think of the recipes once you've had a chance to try them.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
The 3 stars are for the call from…
The 3 stars are for the call from management only.
0 stars for customer experience
30. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Valerie,
Thank you for your feedback. We’re glad to hear that you appreciated the call from our management team, but we’re truly sorry that your overall customer experience did not meet your expectations. This is not the standard of service we aim to provide. We would really like to learn more about what happened and see how we can make things right, so please feel free to reach out to us directly, https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.. Your feedback is very important to us as we continue to improve our service.
-Ann
I cancelled my account over a month ago…
I cancelled my account over a month ago because my wife is seriously ill. Hello fresh reactivated the account without my permission. Despite contacting them again and them promising me again that the account was cancelled a delivery arrived this morning and they took the money from my bank account. This is despicable behaviour targeting and harassing vulnerable elderly people especially when one of them had been seriously ill for a couple of months now.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hellofresh Ireland
Hi Customer,
I am deeply sorry for the distress this has caused, especially given your wife’s illness. What you described is certainly not the experience we want for our customers, and we sincerely apologize for the frustration regarding your account status.
We want to ensure this is addressed and resolved correctly. To look into this further, please reach out to our Customer Support team at +35312238958 or feel free to re-initiate the chat through our website.
Our thoughts are with you and your family during this difficult time.
Kind regards,
Ann
Very poor quality of vegetables
Very poor quality of vegetables. I tried twice, and everytime was the same. And delivery is always late. First time they brought 10.30p.m, last delivery i got the message that should be at 1p.m, delivery was done 3.30p.m.
Receipts are easy to cook.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hellofresh Ireland
Hi Vilija,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
They took payment from my back twice…
They took payment from my bank twice without me completing an order and giving permission. Even having unsubscribed still have payments taken out unauthorised.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hellofresh Ireland
Hi Pamela
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Harassed by Phone Calls
Initially the service seemed really good, however they have called me at least twice a week for the last 2 months since I closed my account. This was in spite of the fact that, on the first such call, I told them not to call me again. I would not recommend them unless you want to be harassed!
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hellofresh Ireland
Hi Adam,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Hellofresh Ireland is one the best…
Hellofresh Ireland is one the best thing ever happened, there food and recipes on point make cooking easier and efficient, safe time and money , it worthy
29. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi there
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
The free treat I ordered with 1st box…
The free treat I ordered with 1st box the overnight oats were picked as I thought they would be handy to give to my 2 year old. Despite being in date they were extremely gone off. I’m just thankful I tasted it before giving it to him. 2nd box arrived without me ordering. Most of its contents will not be eaten. Do not like most of the meal choices. Sceptical about the freshness of the food given how gone off the overnight oats are.
29. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi there
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
😋😋😋 6*
Wasn't sure ordering,pushed the button , it is excellent , all fresh produce with no waste Brilliant
26. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Majella
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Vastaus yritykseltä Hellofresh Ireland
Hi Ala
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
My first few boxes were great…
My first few boxes were great but recently I've had ingredients missing, veg that was off and definitely not enough sweet potato cubes for two people. I've had a missing dessert which was disappointing.
2. huhtikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Louise
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Great for teenagers
Very useful for helping my teenager learn to cook and try new foods
29. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Amanda,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Loved learning about cooking at home
Have loved learning about cooking in my own home. Id genuinely be happy if i was served some of the meals in a restaurant.
18. joulukuuta 2025
Vastaus yritykseltä Hellofresh Ireland
Hi David,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Fiod not fresh. Meat has very poor expiry dates
Food is constantly sent with very close expiry dates. I often have to batch cook meals in order to use the chicken or turkey within the use by date. Also veg goes off pretty quick so I suspect it’s not overly fresh either.
Could do with providing things like low fat crème fraiche and for the Thai or Eastern foods, the sauces like sweet Asian sauce or ketjap manis is full of sugar. I’m getting bored of the meals now. The taste enhancers used to flavour a dish are not high quality. After my next order, I will most likely cancel completely.
2. huhtikuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Louise,
We sincerely appreciate your detailed feedback regarding our ingredient shelf-life and nutritional options. We're sorry to hear that the expiry dates and vegetable freshness haven't met your expectations, and that the flavor profiles are no longer hitting the mark for you. We take these comments seriously as they help us refine our recipes and quality checks.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Nice to have a bit of variety
12. maaliskuuta 2026
Vastaus yritykseltä Hellofresh Ireland
Hi Siobhan
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann 💚
The Hellofresh Team
I’ve been cooking with HelloFresh for…
I’ve been cooking with HelloFresh for months now. Love how convenient it is and it reduces food waste - not a fan of the individually-wrapped ingredients in plastics.
19. elokuuta 2025
Vastaus yritykseltä Hellofresh Ireland
Hi Giulia,
It’s wonderful to hear that you’ve been enjoying the convenience of HelloFresh for the past few months and that we’re helping you reduce food waste! We also truly appreciate your honest feedback regarding our plastic packaging. We are actively working on more sustainable packaging solutions to balance food safety with environmental responsibility.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.