Hat HeavenArvostelua 

Accidentally reviewed the wrong company i tried to delete this but can't so I changed it to a five star.

This place is thrash I received my items destroyed a bunch of thrash a striaght scam that's a ll this company is striaght thrash nothing but scammers took my money

This place is a TOTAL SCAM...I placed a order a month ago a STILL haven't received it. They keep sending emails that the hat is out for delivery and NOTHING. The last USPS tracking had the package in the BRONX, I live in NC

I’ve been a long time customer, but their service has gone downhill badly.
QC is a mess. Defective products everywhere. I tried reaching out for help, but got zero response. That alone made me decide I shouldn’t support them anymore.

Their service is honestly awful now. The products feel rushed and careless. Worst part is no refunds, no discounts, nothing.

It feels like they’re struggling to sell, so they’re just pushing products out without caring. Laughable, really. This company is done. Seriously bad.

I even have some weird emails from them. They’re honestly embarrassing.

I think it’s time we stop buying from them. The stitching on the hats is terrible. Defects everywhere. Total disappointment.

The hat pictured on the website was not what was delivered. I was sent a very cheap hat made of “100% Paper”. No leather hat band as pictured. When wanted to return I was told I could take a 45% refund or ship it back to China for a full refund. I would lose money shipping it back. I ended up paying about 35 dollars for what wasn’t worth 1/2 of that

Dont order from here, customer service will do anything to avoid refunding. Package was delivered by USPS to the wrong building even though the right address was provided. Courier screwed up and this company refuses to provide a refund. So no hat and loss of $50 for me

I ordered 3 Cowboy Hats. One was a discount free Straw Hat, took 3 weeks to receive them all stick together shipped in a box to small for the hats, the brims in two of them were bent, no labels are sizes inside them and they were all bigger than the size I ordered. Total Scam and Ripoff, I'd give them Zero Stars if I could.

I usually check reviews before I purchase I didn't this time and got beat😵‍💫 it would have been more ok for me to just burn a $100 dollar bill at least id know I didn't get Busch wacked by bushwhackers. Buyer beware.

Do not purchase a hat from this group it is garbage ships from China and then when you receive it and it's too small and bent to hell they try to convince you to keep it with a 25% discount because returning it to China is outrageous

What a complete and total rip-off! They sent me the wrong size hat - which looked nothing like the image they show, and told me I'd have to pay international shipping to return it and receive a refund. In addition, the hat is extremely poorly made and they put it in a box that was too small so it was deformed when I received it. STAY AWAY FROM THIS COMPANY AT ALL COSTS!!

This company is a complete scam. I ordered a hat and tried it on and it didnt fit so I sent it back and they denied my redund! I only tried it on once. Do not order from them.

Poor to medium quality from China I believe. You get what you pay for.

I was asked for additional personal information. After my hat Heaven flagged this review for some reason. Be careful. I can’t believe trust pilot allows this

Terrible, I bought a hat that was supposed to fit and it was way to small. I went to set up a return and they gave me a hard time. Made multiple offers to settle with no success. I’m very unhappy and it don’t seem to matter to them. I recommend NOT buying from Hat Haven.

The hat I received was nothing like the hat described and shown on their website. It was poorly made with cheap materials and looked like something made by a child. A piece of junk that I immediately threw in the trash.

I ordered 2 hats in February and just received them today, sz wrong and hats are not as advertised

Scam operation. Took six weeks to receive the hat and it was nothing like the pictures. Then they offered 15% refund, or ship back to China at my expense.

I ordered a hat and after one month, never received it. Requested a refund and they keep telling me it will be another 48 hours for shipment. I reported them to econsumer.gov. If enough people do this, it will get this Chinese company shut down.

I ordered a hat that was supposed to be similar to the gambler style hat worn by Ronnie Van Zant, what I received was a very cheap Dollar Store quality hat where the only similarity is that it was a hat! For over $50, i was sent a pressed cardboard "felt" thing that would not even be satisfactory as a halloween costume! Which brings me to the crappy customer service! These people offered me a 20% off coupon on my next purchase! I'll never buy from them again and I will encourage anyone considering buying from them to justset fire to your money- you'll get a better experience watching it burn.

Ordered a hat and the one I received was not the one I ordered and extremely cheaply made. The company offered me 50% off my order and a 20% discount for future order. I wanted a shipping label sent to me, they refused. Disputed with my credit card and was reimbursed. I think they deliberately sent me the cheapest hat and thought I'd be ok with their response. Never again

Please people. I’ve had terrible issues with these people. Takes nearly 2 months to be delivered. When it finally arrives it’s of poorer quality than something you would buy at a fancy dress shop. And to say it’s “hand made” is a total joke. Then it got delivered deformed. I requested a refund after sending pictures. They tried to negotiate with me. The. We agreed in a 50% refund and now they’ve just said they have issues sending money so can I request it in PayPal. Please please. Stay away. I’m all for supporting smaller companies but these guys think they’re smart and they’re just taking peoples money for a shit quality product.

Not cool!