Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Downloaded today, Haven't used yet, but reading reviews, "Evri sending parcels all round the countryside, Haru kept customer up to date", ! Don't people track their own parcels? I certainly do....... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Horrible experience with Haru. They claimed to have sent the money through but more than a week of the payment confirmation, it still hasn't reflected. Seems like a big fraud company. Plus, the... Näytä lisää

Saanut 5/5 tähteä

I bought a really unique piece for an affordable price on Haru. Super fast shipping to France (without customs taxes) packaging, customer service: 10/10. I strongly recommend. My best choice for thr... Näytä lisää

Saanut 1/5 tähteä

Send parcel 2 weeks ago,12th of February received email it was received and going through the inspection, few days later i saw it's already done and i was pretty happy with amount they offered, but f... Näytä lisää

Yrityksen tiedot

  1. Second hand -vaatemyymälä

Yrityksen kirjoittama

Haru is the quickest way to to sell your clothes for cash. Upload your items in seconds, not minutes. Get paid in days, not weeks. Download the app to start selling in seconds!


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

504 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(504)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

No thanks.

Well after seeing some enticing promo videos I decided to give Haru a chance.
I listed a coat ,and a brand new labelled tshirt with tags.When it came to the moment I was waiting for ,it totalled peanuts.
Sorry I won't be using this app,I believe it's just taking advantage of people.

23. joulukuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hey,

Thank you for sharing your feedback. We’re sorry to hear that the offers didn’t meet your expectations. Our prices are based on real market data, which can vary. Haru is best suited for those looking to sell in bulk, but we understand it might not be the right fit for everyone. We appreciate your input and wish you the best!

The Haru Team

Saanut 5/5 tähteä

Interesting experience with Haru

Interesting experience with Haru. 2 parcels went missing (due to Evri not Haru).

Haru customer services (Naomi) absolutely first class; kept me updated the whole way & ensured items were paid out; took responsibility for raising issue with Evri and just very keen to ensure a positive resolution.

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I made £307.84 from 29 items and it took me 90 minutes.

I have seen mixed reviews about this app (mainly in relation to the prices) and I can understand why after using it BUT 100%, I am a fan as it did exactly what I needed it to do. My aim was to do a clear out of my wardrobe (clothes and shoes). I would normally just take things to a charity shop but I knew I had items that would be worth something, and if I could get some money back for them - even better. There was no way I was going to take the time I would need to start uploading items to Vinted, I wish I was that person, but I am not. I had literally been looking at the piles of clothes in my room, for my sanity, I just needed rid. I wanted to give the app the fairest chance I could, so I scanned every single item I was considering moving on. I was getting offers of less than a £1 for some items, but you know what - fair enough, these were the items I was happy to take to a charity shop anyways, where I would have been happy to receive zero. For the items that I did sell, most of the prices were between £6 - £10, with the best offers being £69.97, £31.71 and £21.82 (for a couple of coats and a pair of trainers). In the end I sent two boxes to Haru, made £300 and sent two bags to a Charity shop, all in an evenings work. I appreciate it's not for everyone, but that is a serious win for me. If I had of uploaded all the items on Vinted which I put through Haru perhaps I could have got more money for my items ... but to do that feels like mega effort to me, without the guarantee that I will actually get any money for my items that I take the time to upload. Haru is literally - picture, get price, picture, get price etc, it's actually almost fun and because it's fast, it doesn't take long for the value of your basket to climb up, even if it's smallish numbers along the way.

18. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hi Esther, thank you so much for your thoughtful and detailed review! We’re delighted that Haru helped you tackle your wardrobe clear-out quickly and effectively—it’s great to hear how the app made the process so seamless for you. The fact that you turned your efforts into £300 while donating additional items to charity is a fantastic outcome, and we’re so pleased we could be a part of that.

We completely understand your perspective on pricing and appreciate your honest take. Balancing speed and convenience with pricing can be tricky, but your example of scanning everything to maximise your return really shows how to make the most of Haru. It’s great to hear you found the app’s process intuitive, almost fun, and perfect for your needs.

Thank you again for sharing your experience—it’s inspiring to see how Haru can support different goals like yours, and we’re so grateful for your support!

Saanut 2/5 tähteä

I don't like leaving bad reviews but…

I don't like leaving bad reviews but I've tried to upload my items but it keeps saying oops that didn't work, please help am I doing something wrong

24. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

We’re sorry to hear you’re having trouble uploading your items. Could you please reach out to us at support@haru.co.uk? Our team will be happy to look into this for you and help get things sorted as quickly as possible.

Thank you for bringing this to our attention, and we appreciate your patience!

Saanut 1/5 tähteä

Haru worst service

I have had the worst service from haru and there delivery team evri. I have explained to them countless of times that my package has gone missing which they no but still trying to long it out it's now been over 10days they have not got my package and I have not got any money from them. Very poor service from both haru and wvri and to be honest I won't be using you guys again as you are not for your customers. I explained how I use to work for evri and no how the system is I explained they lost the package but keep on stating that the package is being processed at there hub honesty it does not take over a week for a damm package to be processed no matter what. I have been told by naomi who I have been dealing with that Monday if nothing I will be paid out. Which I no is a lie because she confirmed yesterday we are now going to wait till package come there is no movement on the package evri is just update the day and time but package has no movement. Naomi customer service I want my money or will take this further I'm not to be played with thanks.

11. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hey Daniel, thank you for reaching out, and I sincerely apologise for the frustration and inconvenience this situation has caused. We understand how disappointing it can be to experience delays with your parcel.

Evri has been experiencing significant delays, as they noted on their website, and this has unfortunately impacted many customers, including yourself. Due to the ongoing issues and delays, we’ve made the decision to move away from Evri and partner with Royal Mail for future shipments, aiming to provide a more reliable service for everyone.

Regarding your parcel, Evri’s policy is to consider a parcel lost if there has been no movement for five consecutive working days. When we previously discussed your payment, the parcel’s tracking showed updates indicating it was still on its way to us. Based on Evri’s guidelines, and with the recent tracking updates, we must operate under the assumption that it is still in transit unless it shows otherwise or exceeds their five-day threshold for inactivity.

I appreciate your insight and experience with Evri, and I thank you for sharing your knowledge. We’re constantly working to improve our processes and communication, especially during challenging times like this. Please know we’re doing everything we can to resolve this for you as soon as possible.

Thank you for your patience and understanding as we work through this. If you have any further concerns, don’t hesitate to let me know.

Best regards,
Naomi

Saanut 5/5 tähteä

The App was super easy to use

The App was super easy to use, hassle free and convenient. It has made selling my clothes a smoother process, freeing up time instead of having to list everything individual. Haru, thank you!

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thank you for your wonderful feedback! We're so glad the app made selling your clothes hassle-free and convenient. Saving you time and simplifying the process is exactly what we aim for. Thank you for choosing Haru!

Saanut 1/5 tähteä

Hi,i send parcel but 3-4 item not count…

Hi,i send parcel but 3-4 item not count haru,and payment is less It's oky,payment show paid but i didn’t receive any payment,i email haru but email didn’t receive,thanks haru for payment but i didn’t receive my full payment,my few item missing it’s oky but they need to pay full payment but i receive only half payment.

19. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hey Fathema, we haven't received any contact from yourself. Please reach out to us at support@haru.co.uk. I’m happy to confirm that your payout was processed and should have reached your bank account this morning. Please note that transactions can take a few working days to clear. Thank you

Saanut 4/5 tähteä

If patience is a virtue

If patience is a virtue, then Haru deserves a medal for guiding me through an EVRI-induced test of it. My parcel went on an unplanned, scenic tour of the country (thanks, EVRI!), but Haru’s customer service skills were nothing short of heroic. Despite my mounting frustration, Haru kept me calm with timely updates and a reassuring attitude that was practically zen-level.

Every message from Haru felt like a digital cup of tea: warm, soothing, and exactly what I needed while waiting for EVRI to finally locate my wayward package. In the end, Haru made the wait bearable.. and that deserves five stars, even if EVRI deserves none!

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thank you so much for your kind words and patience throughout the process! We’re so sorry that your parcel had an extended adventure, but we’re thrilled to hear that our team was able to support you along the way. We truly appreciate your understanding and the five-star review—it means the world to us.

While we can’t promise to tame EVRI, we can promise to continue doing everything we can to provide the best service possible. Thanks again for sticking with us, and we hope to make your next experience smooth and hassle-free!

Saanut 2/5 tähteä

It’s been two weeks since I shipped out…

It’s been two weeks since I shipped out my Jordan 4 black cats I have had no response to were my shoes are or wether they have been received by Haru or not it’s only saying shipped on the app but when I put the log in details onto the evri tracker website for parcels it’s saying my parcel can not be found so I very confused and worried due to my shoes not being located and my payment not being put into my account after 2 weeks is this a scam ?

11. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hey Sakeena, we've received your parcels, we're awaiting a response from you from the 14/11/24 - Please reach out to us so we can help you further. Thank you

Saanut 1/5 tähteä

I sent two items and only 1 is saying…

I sent two items and only 1 is saying received and the contact email on the app keeps bouncing back as it doesn’t exist

8. marraskuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

We’re very sorry to hear you've been having trouble with our emails. Unfortunately, we couldn’t locate anyone by the name Ria Jones in our system. If you could reach out to us directly at support@haru.co.uk, we’d be happy to assist you right away. Thank you for your patience!

Saanut 5/5 tähteä

First parcel

Excellent experience, quick to upload the items, got paid, Naomi answered to all my questions *****I am very happy!

15. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a smooth experience and that Naomi was able to assist with your questions. We’re here anytime you need, and we look forward to helping you with more items in the future!

Saanut 5/5 tähteä

Please Help!

On the 31st of October, my car got broken in to and a suitcase filled with my clothes was stolen... Suitcase below is a Grey EastPak Suitcase. This was on Upper Market Street in Hove.

The thieves may be looking to turn it and make money fast.

The clothes were largely Abercrombie and Fitch and All Saints.

I'm offering £2000 for the safe return of all my items and my suitcase, if someone does try to sell it to you - please could you let me know? I will buy it off you!

Notable Items include a Lucy And Yak Terracotta Red Jumper, 4 Pairs of Abercrombie and Fitch Denim Shorts and A Massive Green and White Floral Dress.

Please please please I'm desperate!

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Hey Dasha, we've reached out to you via email. Thank you!

Saanut 5/5 tähteä

A lot easier than selling yourself

I used this app to clear out my wardrobe. Had a load of items that I was planning to sell on Vinted & depop, but never found the time. It was quick & easy with Haru. Probably could have made a bit more money selling myself but was happy to take their offer to save time listing the products, dealing with buyers and multiple trips to the post office and also just to get the cash fast as opposed to waiting for the items to sell. Will 100% use it again. Got paid out as soon as they received my items.

19. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thanks so much, Richard! We’re thrilled to hear that Haru made clearing out your wardrobe easier and saved you time. We totally get the value of a quick and simple process, and it’s great to know our service delivered that for you. Looking forward to helping you with your next clear-out!

Saanut 5/5 tähteä

Highly recommend

Amazing service as always. Helped me clear out my closet a little with buying off me in bulk which was a great offer. Nice easy transaction. Shout out to Naomi, always will go out of her way to help. If you’re selling anything don’t hesitate sell them here.

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thank you so much, Dave! I’m thrilled to hear Haru could help with your closet clear-out and that the bulk offer worked well for you. It’s always a pleasure to assist and make things easy. Looking forward to helping with your next round of items!

Saanut 5/5 tähteä

Finally, a quick and easy way to trade-in clothing

Sent 4 bags of clothes to Haru now. Loads of stuff I couldn't get sold on Vinted and I got paid in a few days. Delighted this service exists!

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thanks a ton, Sam! We're so glad to hear Haru could help you clear out those items and get you paid quickly. Can’t wait to help you with your next batch!

Saanut 4/5 tähteä

Easy to use

First time using Haru to send some old clothes off, easy to use app & happy with prices, I did have an issue with my parcel once I sent it off, but this was resolved in a quick and efficient way, will be using again to sell my old clothes, also massive shout out to Naomi who works in customer service, she's a credit to your company, very polite and resolved my issue within a few days

22. lokakuuta 2024
Oma-aloitteinen arvostelu
Haru-logo

Vastaus yritykseltä Haru

Thank you so much, Sam! I’m really happy I could help resolve everything for you quickly, and it’s great to hear you found the app easy to use and were happy with the prices. Looking forward to helping you with more of your items in the future!

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