Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Näytä lisää
Yritys on vastannut
I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Näytä lisää
Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Näytä lisää
Yritys on vastannut
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Näytä lisää
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Yhdistynyt kuningaskunta
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
very affordable very easy to get insurance not complicated
Such an easy process. The Website is easy to use and all of the important info was exactly where I needed it to be.
Staff member very patient ,explained everything really well without racing through the small print. Found the exact cover I need. Thank you
Harry hall has been great and was easy to chose what great insurance to have and the one club. Always have great offers on.
I recently purchased riders insurance for my daughter. Straight forward to take out the policy. I did have one query & a very helpful lady answered it straight away via live chat!
Excellent customer service
Easy to use Internet forms simple way to cover the people and animals in your family
Really friendly and helpful staff when setting up Gold membership and trailer insurance.
Competitive prices.
It’s so easy to sign up to the one club and all the prices are clear. I bought trailer insurance, which was pretty reasonable and all the extras make it a unique product that stands right out amongst the others. I love being a one club member. Just about to buy my monthly equine supps, and have free delivery as a bonus!
Terrible company.
Unhelpful customer service.
Accused of causing damage to a product I returned.
Quite how I could have caused this damage, beggars belief.
I’ve been sent one photo of said damage via email, accused of causing the damage and the faulty product is on its way back to me apparently!
They have advised me to take it up via Royal Mail for damages, it should be the companies responsibility, HH purchased the returns label, I have just followed their instructions.
I will be taking the matter further via PayPal, trading standards and the small claims court if necessary.
I have no idea what’s gone on but I will be cancelling my insurance and will definitely not use or recommend this company again.
Very easy to deal with
Amazing prices and excellent value for money
Great service easy to order and return products. Phoned to check sizes very helpful staff.
Joined as a Gold club member and got a money off voucher as well as a free gift! Bought some great clothes which were all reduced to clear so a great price. They arrived so quickly and weee all just as described and true to size. Brilliant!
Great shopping experience and delivery came in good time
I bought the Harry Hall Ladies All-Weather Long Jacket in October 2022 to wear around the stables & turning out throughout the winter on a daily basis. It’s been amazing this whole winter season in Scotland, including -3 degrees with snow & ice and a number of heavy rain storms. The jacket is of very good quality and has kept me totally warm and dry from my head to knees (I’m 5”2 so it’s long on me, which is great). The hood also has a peak to keep the rain off.
The pockets are a good size (comfortably fits an iPhone 12), all the zips are hardwearing and smooth. The thumb hole is very handy for keeping hands warm and is stretchy / big enough to wear gloves through too.
I haven’t ridden in this jacket as I haven’t ridden in the rain yet but I suspect it would be great too, there’s an opening at the back that is meant for riding.
Overall this jacket is perfect for the winter season, incredibly warm, dry, hard wearing and comfortable - whatever the weather.
For sizing, I’m at UK size 10-12 and bought a medium, which gives me room to wear a hoody / fleece underneath too.
I purchased the Fieldmasta 100g Lightweight Combo turnout rug in September. I was very interested in this rug as it has a darted dome neck and my mare had rubbed part of her mane away the previous year with another brand of rug. I am really pleased with the quality and the fit of the rug for my mare, she is Irish draft, and the dome neck has not disappointed as her mane is now growing back in.
Easy to use website and lovely team to talk to when i had a question.
My order was delivered quickly but unfortunately there was an item missing. I contacted Harry Hall using the online chat but it kept disconnecting me, the lady who I had been speaking with on there - Gemma - then took the time to call me instead and arrange for the item to be sent out again. Mistakes happen but I was extremely impressed with how quickly the issue was resolved and felt Gemma went above and beyond when I was disconnected from the online chat
Nice easy shopping experience
Many thanks
Fast, efficient ordering and delivery and with a superb customer services team who are responsive and knowledgeable and worked with me to achieve everything I needed.
Thank you. I am really impressed!
Carolyn McGregor
Equine and Animal Osteopath
Petersfield, Hampshire
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