Harppababy Arvostelua 

69
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Nordi foldable toddler tower looks great in pictures and promotion but this product was disappointing - I can’t even use it! Harpababy gave me a defected product, missing bolts and safety stickers wer... Näytä lisää

Saanut 5/5 tähteä

Best customer service that I've ever received! We had a little hiccup with our order and then with shipping, but both were handled via email in a very timely, respectable fashion. Very, very impressed... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A wonderful company with amazing customer service. I had an issue with the playpen having some flaws with the gate not opening properly and contact customer service. I received a reply within 24 hrs... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I love our Haarpa baby playpen. I have great peace of mind knowing that the materials are non-toxic. Originally ordered a smaller size because I didn’t want the baby’s things to take over the living r... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lastentarvikeliike

Yrityksen kirjoittama

We at Harppa believe the most meaningful parts of parenting aren’t always the biggest milestones they’re the little moments in between. The quiet victories. The messy beginnings. The shared smiles that make it all worthwhile. That’s why we create baby gear made to grow with families and support them through real life not just the picture-perfect parts. With simple design, lasting quality, and care that shows up in the details, our products are here to make everyday parenting feel a little lighter, a little kinder, and a lot more connected.    But Harppa is more than what we make its the community we build along the way. From first-time parents to growing households, we show up to support, listen, and grow together. Every product is a promise: to last through more than one child, to adapt as needs change, and to help families spend less time worrying and more time enjoying the moments that matter. Because when we invest in the little things kind words, good design, shared support we create something lasting. We create a world where families feel seen, supported, and never alone.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

69 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(69)

40 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Safety concerns

Nordi foldable toddler tower looks great in pictures and promotion but this product was disappointing - I can’t even use it! Harpababy gave me a defected product, missing bolts and safety stickers were unusable. The quality of the wood looks cheap, had white stains on it like they try to put super glow and fix the issues before sending it out. DO NOT PURCHASE!

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Missing hardware

I received an item at my baby shower, upon opening it, it was missing all of the hardware. After several back and forth messages, they indicated that the item had been returned/refunded already. Although, I am not sure where my gift was purchased or what exactly happened prior to receiving it for them to indicate it has already been returned/refunded, they are refusing to send me replacement hardware and are no longer responding after I asked about purchasing the hardware out of my own pocket. My only option at this time is to go purchase a replacment item and be out the additional money. Their response time is atrocious and they only respond between 6pm and midnight. I am completely disappointed in this company and their inability and unwillingness to work with me to fix an issue that started at the company level aka not putting hardware in the box prior to shipping it out.

22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Perfect in everyway!


Product selection was wonderful. Ordering quick and easy.

24. kesäkuuta 2026
Harppababy-logo

Vastaus yritykseltä Harppababy

Hi Pamela, thank you so much for your 5-star review! We’re so glad to hear that you enjoyed our product selection and had a smooth ordering experience. Your support means a lot to us.

Saanut 5/5 tähteä

The best shipping the best material

The best shipping the best material

25. toukokuuta 2026
Harppababy-logo

Vastaus yritykseltä Harppababy

Hi Emisa, thank you so much for your kind words! We’re so happy to hear that you were pleased with both the shipping experience and the product quality. We truly appreciate your support.

Saanut 5/5 tähteä

All went perfectly from order to…

All went perfectly from order to delivery

25. maaliskuuta 2026
Harppababy-logo

Vastaus yritykseltä Harppababy

Hi PE, thank you for sharing your experience! We’re glad to know everything went smoothly from order to delivery. We truly appreciate you choosing Harppa.

Saanut 1/5 tähteä

This store is a scam

This store is a scam. I tried to return a defective item, and they said they would issue a full refund without me having to return the product. It has now been over four weeks and I have still not received a refund. They continue to give me the runaround and random excuses for why they cannot issue the refund. I will not purchase anything else from them, nor do I recommend their products for others. Scam store at its finest.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Harppababy-logo

Vastaus yritykseltä Harppababy

Sorry to hear about this — that’s definitely not the experience we want for our customers.

Could you let us know where you placed the order? Was it through our official website? We weren’t able to find your case based on this message, as there’s no order number or email attached.

Please reach out to us at care@harppababy.com
with your order number and the email used for the purchase, and we’ll take a closer look right away and help get this sorted.

Saanut 5/5 tähteä

Excellent customer service

Had an issue with my order that really wasn’t the company’s fault but customer service was really friendly and went above and beyond to solve the problem.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you so much! We're really happy we could help get everything sorted for you.

Saanut 4/5 tähteä

The screw holes were drilled a little…

The screw holes were drilled a little crooked but still went together fine !! Very good quality!!

24. marraskuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you so much for your feedback!
If you ever need help or have any questions, we’re always here for you!

Saanut 3/5 tähteä

I love the foldable toddler tower

I love the foldable toddler tower, the black and natural wood aesthetic was hard to find in other companies. I also love that it came with grippy stickers. The reason I gave it 3 stars it because after I adjust the step to the highest level the tower no longer folds. I also purchased the safety mat to add, it can’t be used for the foldable version because the sides slant inward, making the opening where the child stands about 6 inches in width. I’ll prob sell or throw the mat away. Overall I do recommend but probably would have bought the non-foldable tower if I was aware of the 2 issues.

20. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Hi there, thank you so much for sharing your feedback. May I ask how old your little one is? We’ve also noticed the safety mat issue and are planning to adjust the recommended age range for the foldable version. The reason the tower doesn’t fold when the step is set to the highest level is for safety, as it locks in place to stay stable. I’m sorry for the inconvenience, since it needs to be adjusted manually to fold again. Both versions are great in their own ways, the foldable one saves space when stored in a corner or closet, while the non-foldable version fits better under most counters.

Saanut 2/5 tähteä

Would not recommend

Customer service was excellent, however I wouldn't recommend the product. Incorrect parts were sent with the order (playpen). After sending pictures of the pen, the batch number and a picture of the instruction manual we were sent new parts and a new door for the playpen. Unfortunately, those were not compatible with the product we ordered and the playpen was not functional or safe to use. We were issued a prompt refund.

19. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

We’re truly sorry for the trouble you experienced. Our customer service team will continue to follow up with you to ensure everything is properly resolved. As our playpen has recently gone through a design update with a new supplier, there may have been some compatibility issues between batches, we sincerely apologize for the inconvenience this caused. We’ll make sure to prevent this from happening again in the future.

Saanut 5/5 tähteä

Good quality

Firstly they shipped super quickly. I was truly impressed how fast it got to my house which was great since my daughter started crawling so much so quickly. It was super easy to put together. The design is nice and looks nice.

18. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you so much for your kind words! We’re so glad to hear your playpen arrived quickly and just in time for your little one’s crawling adventures.

Saanut 5/5 tähteä

Everything was good

Arrived in a timely manner pkg was intact

22. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you for sharing! We’re happy to know your order arrived safely and right on time.

Saanut 5/5 tähteä

Great tower

Good height, sturdy, nice safety feature with the optional back piece

8. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

hank you! We’re glad you love the height and safety design.

Saanut 4/5 tähteä

Good product

Good product. A bit expensive for what it is though, even with discounts.

20. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you for sharing your thoughts! We understand your concern about pricing — our playpen goes through multiple safety certifications and strict quality checks to make sure every detail is safe for your little one. We’ll keep working hard to make our products even better. 💕

Saanut 5/5 tähteä

Very easy to assemble

Very easy to assemble, really good quality

19. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you! We’re so glad you found it easy to set up and loved the quality.

Saanut 5/5 tähteä

Quick turnaround

Received order sooner than expected 😊

19. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you! So happy your order arrived early — we love making things faster for parents! 💕

Saanut 3/5 tähteä

The box arrived very damaged in…

The box arrived very damaged in multiple spots, luckily the product wasn’t damaged. I thought the instructions could’ve had more detail on adjusted the platform height but we figured it out.

11. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you for sharing your feedback! We’re so sorry to hear the box arrived damaged — but we’re glad the product itself was safe.

Saanut 5/5 tähteä

Easy to put together alone and it's an…

Easy to put together alone and it's an effortless design and holds all my baby's toys and he doesn't feel scared in it which is a major plus!

11. lokakuuta 2025
Harppababy-logo

Vastaus yritykseltä Harppababy

Thank you so much for your lovely feedback

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