Love this place and the service you get , owner cares more about your dog then she does a sale of products, most friendly kindest person I have ever met . If ever in Faversham and you are a dog owner... Näytä lisää
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Harley’s Place is an absolute gem for dog owners in Faversham! From the moment you walk in, you’re greeted with a warm, friendly atmosphere and a wonderful selection of high-quality dog food, treat... Näytä lisää
Yritys on vastannut
Items arrived as expected with brilliant friendly service as always! The boys love the 'snacks' and treats from Harley's Place and we usually visit the shop in person however sadly on this occasion we... Näytä lisää
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A lovely small business, thier products are really good.Working my way through different flavours, so far turmeric are a no no for my girl,peanut butter flavours she loves,but still in the lead is the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Faversham's only dedicated natural dog shop based at Standard Quay. Harley's Place is home to the legendary Stinky Stuff Island, which is packed full of grain free, natural, air dried snacks. We are a rawhide-free zone. All breeds are welcome. There's always fresh water & some treatos available. I am a Canine Nutritionist so if you need help on what food & supplements are best for your dog come in for a chat. The freezers are stocked with Poppy's Picnic, the shelves have Forthglade wet, lightly baked & cold pressed & There's also Arden Grange & James Wellbeloved Kibble. The toy baskets have Kong stuffies alongside Green & Wild Eco Toys. No dog deli would be complete without JR Pet Products Pure ranges.
Yhteystiedot
Unit 4A Monks Granary , ME13 7BS , Faversham , Yhdistynyt kuningaskunta
- 07806664258
- info@harleybearscocobites.co.uk
- harleybearscocobites.co.uk
4,7
Erinomainen
420 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Harleybearscocobites
Thank you - stay safe 😷
So good!
Bril! Our golden retriever loves these so much and the calming ones are amazing for fireworks night and a generally nervous dog. And there’s always something new being added and such low prices for great quality treats!
15. tammikuuta 2021
Vastaus yritykseltä Harleybearscocobites
Hi Charlotte it always makes me happy to know the calming treats works, its so upsetting seeing them so stressed out. Happy New year to you -stay safe ❤🦖
Letterbox treatbox
Lovely treatbox for pooches. Well packaged and delivery times were great also. Bought numerous items from HBCB and will continue to do so in the future
27. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Paula thank you so much. I hope you and.the gang managed to have a decent Christmas 🎄 Happy New Year to you all ❤🥂
Brilliant service ordered and delivered…
Brilliant service ordered and delivered same day 👍 and our little Winnie loves her treats defo be ordering again.
23. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi - thank you. Good to hear Winnie likes her treats. Happy Christmas, stay safe ❤
Excellent service
It was very easy to order via the website and order arrived very quickly despite warning of potential delays. As they are a Christmas present for my dogs I can’t comment on how well they’ve been enjoyed but they look delicious
16. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Mrs Gorry- I hope they are enjoyed! I hope manage to have a good Christmas 🎄
Prompt delivery
Prompt delivery, a lovely sticker on the outside thanking the postman and well packaged. Can't comment yet on the snacks purchased as they're a Christmas present for my son's new puppy. Thank you
16. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Annie, the Royal Mail have worked so hard this year, its the least I could do. I hope you son's pup enjoys them. Please let me know. Have a great Christmas 🎄
Really well presented with lovely…
Really well presented with lovely touches. Product works as it says. My dog loves the calming treats. Really easy to deal with and fast well packaged delivery.
15. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Margaret, I am so glad to hear the calming treats help. I hope you manage yonhave a decent Christmas 🎄
Really well packaged and arrived…
Really well packaged and arrived quickly. Looking forward to giving these out to the family pets at Christmas - thank you!
12. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Janet - thank you so much. I hope you and your family have a lovely Christmas, stay safe ❤
Lovely products. Expensive postage.
The products were lovely and arrived quickly, although I feel the only option of £6 postage was a bit steep seeing as it was just a regular thin cardboard box with no other packaging inside and had a postage label of £3.58 on it.......
Edit: To admit there was a problem with the postage calculations on your website and still not offer me the difference refunded, and then not respond to my Facebook private message to you, is terrible customer service in my opinion.
(You have received a message from me and I received your automated reply saying you’d respond shortly?!! And I can see that it says “seen” by you. I sent it on the 12th December. I don’t want to go round in circles about it. I just don’t see how it’s an error your end yet you say it was down to me to contact you about it prior to shipping....🤷🏼♀️🤷🏼♀️)
On a final note, maybe check your Facebook messenger page for errors then as well as your postage calculator on your website? If I could add screenshots onto here then I 100% would do that as “proof” As I did TRY to contact you privately. Once again I can’t help it if there’s an error your end. Keep the refund, maybe you need it more than me. Happy Christmas to you all.
12. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Katie - postage labels are run off automatically. Clearly there has been an error somewhere along the line with your postage. If you had contacted us before shipping, we would have looked into this for you. We can only apologise. Have a great Christmas, stay safe 🙏
Hi Katie - we haven't received a message from you on social media, email, WhatsApp or by text but would be happy to discuss any issues you have. I thinkits clear from other reviews that we dont ignore people and try and solve any problems as soon as we are aware if them. Again, have a great Christmas and we look forward to hearing from you.
Hi Katie I can assure you we have not received any contact from you except via the TP platform. Life is too short Katie, I will arrange a refund of £2.42 for you today. Going forward, its always best to contact a business, any business, directly if you think there is a problem before leaving reviews, even more so now in this hideous situation we find ourselves in. Maybe you can use your refund to buy a street person a hot drink or donate it to a charity you support, do some.good with it. Again, have a great Christmas, stay safe.
Excellent
Excellent! Love this sight for healthy coconut oil treats for my dog. Always arrives securely packaged and there are plenty of lovely flavours to choose from. Take a look and give them a try. My dog loves them!
2. joulukuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Julie thank you so much! Hope you are safe and well 💗
Today I received my lovely coco bites…
Today I received my lovely coco bites letterbox.
It was hand delivered and the quality and presentation are beautiful. Absolutely recommend 100%
30. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi - thank you so much - have a great Christmas 🎄
They look amazing think my dog will…wonderful
They look amazing think my dog will love them towards his Christmas presents communication from the seller was fantastic and they come packed lovely
26. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Donna, thank you so much! Hope you have a fantastic Christmas 🎄
Tasty and great friendly Service
Blaze loves these tasty natural treats! And service is always friendly and great!
So glad to have found these and we have been ordering year after year.
24. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Emma - I have loved making them for Blaze! ❤
Fantastic natural products
Fantastic products, all healthy and natural. Amazing presentation of the products so if buying as a gift they look super . Incredibly flexible with requests also so out of the ordinary is well catered for and happy to oblige.
24. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Morning Gilly thank you so much. Its always a pleasure making your orders 😊
Fabulous service
Fabulous service. Fabulous products with the personal touch. Thankyou.
20. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Katie - you are very welcome - stay safe 🖤
Love this company
Our first order was such a success we ordered again for one of our dog's best friends. Will definitely be regular customers, this is such a great company with an amazing range. Love it!
19. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Claire - what a compliment thank you so much! Stay safe ❤️
Amazing
Amazing attention to detail, with fun packaging and presentation. My dog loves his treats. Sits looking pointedly at the fridge. Good value and a friendly organised seller. Always quick to respond to queries. Love this company.
17. marraskuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Karen & Heston - thank you so much, I hope you are all safe and well 💗
Vastaus yritykseltä Harleybearscocobites
Hey Sue thank you so much - stay safe ❤
Harleybears cocobites
Brilliant treats ' both my dogs love them ' fast delivery ' great value for money ' great customer service ' cute looking treats ' just got some calming paws . Also available in heart shapes highly . Recommend this company and treats
31. lokakuuta 2020
Vastaus yritykseltä Harleybearscocobites
Hi Brenda thank you so much! Happy Howloween! I hope is a quiet one for you. Stay safe.
Vastaus yritykseltä Harleybearscocobites
Thank you! Stay safe ❤️
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