I had a deadline for a concert and my suit was set to arrive 3 days before. Two days before Monday (the day it was supposed to arrive and the concert is Thursday) I received a notification that my sui... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... Näytä lisää
Yritys on vastannut
Absolutely amazing suit! Amazing customer service!!! Ordered the brown English 3-piece suit, the fabric and detail were better than the pictures! Suit did come in smaller than what I thought my measur... Näytä lisää
Yritys on vastannut
Fra start til slut en god oplevelse. Bestilte 2 jakkesæt og modtog dem begge efter ca. 1 uge. De var pakket professionelt ind ijakkesætposer og var på bøjler. Prøvede dem på og sendte det ene r... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
1-3 High Street, E13 0AD, London, Yhdistynyt kuningaskunta
- hello@happygentleman.com
- happygentleman.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No communication or support
I was looking for a very specific type of suit and thought I had found it. Pictures looked good, price was high, but it’s for a special occasion - why not. The order arrived in a thin plastic bag, not a box, not a container, a thin gray bag that was ripped open by the time it arrived. Somehow the suit was undamaged. I open the already opened bag and immediately realize that this is not my suit. It’s the same color I ordered, but there’s a hideous lining on the inside of all three pieces that had what looked like seltzer bottles all over it. I never ordered that. The listing never showed that as the liner. The pants were also 4 sizes too small and the waist coat was 2 sizes too small. I immediately emailed to try and get a replacement, no response after two days. I emailed again. It’s over a week later and I haven’t received a response. I processed a return and shipped it back about an hour prior to writing this review. I spent $600 for a cheap, ugly suit that wasn’t even mine and could’ve easily been damaged in shipping. I found a much better deal on a similar suit for about half the price and a much more reputable site. Never purchasing from this company again.
(EDIT)
I received a reply from Happy Gentleman to this review. What they said is incorrect. The suit was not the “correct”. As I mentioned, the sizes were completely off. And if that liner is the standard, that should absolutely be made VERY clear and there SHOULD be photos of that on the product page. Is it possible they didn’t receive my emails due to a technical issue? Sure, I’ll give them the benefit of the doubt, but the order was not correct. It says I received what I ordered, but I did not, and I think that will be very clear when they get the return. I will update again if they process my refund.

Vastaus yritykseltä Happy Gentleman
I paid extra for size 34 pants and still got…
I paid extra for size 34 pants and still got size 36 pants. My wedding is in a week didn’t have time to return so I paid $90 to get the pants tailored to have them ready in time

Vastaus yritykseltä Happy Gentleman
The team were extremely helpful and great suits!
The team were extremely helpful and prompt with all questions. Great quality suits also - thank you
Love my suit and your services are…
Love my suit and your services are phenomenal. Keep up the great work.
The company has been fantastic
The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refunded fully.
Will defiantly be purchasing again.
Big shout out to Pressly who dealt with return.
Steve - Worthing
Never received the suit or a tracking…
Never received the suit or a tracking number. I canceled the next day after purchase but they told me it was sent out already, That was 2 weeks ago.

Vastaus yritykseltä Happy Gentleman
Excellent!
Nice boots They look sharp!
The boots that I had ordered arrived really fast, Lovely boots. The fit is very good, I wear a us size 9 so I ordered a uk size of 8 a very good fit.
Speedy Exchange
Received my suit but it was a little snug. Used the website to request an exchange and this was straightforward. From return to new suit only took 3 days. Brilliant service 👏
Not suitable for American men
I'm a 6'2", 220lb American. I bought a suit with my correct measurements. The coat and vest fit well but I can't get the pants on at all. They are so tight they won't pull over my calves. Its like pants made for a stick figure.

Vastaus yritykseltä Happy Gentleman
Good customer service!
I ordered a suit and unfortunately, the wedding that I was going to attend was canceled. I emailed asking about a refund and they refunded it within a day. Very professional people if I need a suit in the future, I will definitely buy from here.
Suit didn't fit and they exchanged it…
Suit didn't fit and they exchanged it so quickly. Great service.
The suit is absolutely gorgeous and the…
The suit is absolutely gorgeous and the return with exchange was so simple. Even from the US to UK, the company made it affordable and quick! Definitely size up a little, my husband had to go up 2 sizes for the jacket to fit.
The color is wildly different in reality
The color is wildly different from the website. On screen, it registers as a greyish-purple. In reality, the tone is much warmer and darker, being closer to a burnt burgundy. I'm annoyed with the deception, but not entirely mad at the color. It does clash with the cooler tones of my closet, though.
That said, the fit is perfect; i got lucky with that. It does look fetching.

Vastaus yritykseltä Happy Gentleman
Great value. Quick delivery
Great service
I had problems with getting right sizing and had to return suits twice but very prompt responses and refunds. Will reorder shortly.
Excellent customer service
I orignally bought a suit with my usual measurement for trousers only for them to not fit. They were SO FAST at replacing them! I think it took just 3 days to get the right pair back. I will say order a size bigger than you would normally buy for the trousers
Service and Suit Sizing
I ordered a suit using my traditional measurements with the intention of taking it to a tailor for final fitting. The first suit arrived promptly, but to my surprise it ran very small. Customer service immediately sent me a return label, and the replacement suit arrived incredibly fast. I went up four inches in both the pants and jacket, and now all I need tailored are the pant hem and sleeve length. The whole exchange was smooth and efficient, and I appreciate how quickly everything was handled—my fitting is tonight.
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