Hapi Arvostelua 159

Friendly and very informative and ran through everything and made sure i understod everything in making my choice.

Signed up with Josh and was very helpful, nice chap and 5 minutes is 5 minutes

Josh was great helped me get set up and he’s lovely to have on site

Pasaron 69 días para que este broker me devolviera mis fondos, disminuidos en 85$, y luego de montarles un seguimiento riguroso, lo cual fue la manera que ellos enviaran correos de respuesta a cada seguimiento que les hacía.
En este tipo de actividad, la confianza y la oportunidad de respuesta es clave para sostener el sistema.
Además de la forma inapropiada y discriminatoria con la cual me solicitaron retirar mis fondos, por el simple hecho de vivir en Venezuela.
Lo mas cumbre es que depositaron el saldo en la cuenta que inicialmente les había indicado en el mes de Enero 2025 y que ellos rechazaron por cuanto no era la cuenta desde donde hice el primer deposito, luego de los 69 días de full seguimiento. Tengo una bitacora de correos e interacciones que muestran el detalle, que con gusto los comparto

Very friendly and helpful. Josh worked with the staff and fit in around their schedules. Pleasure to have around.

Liam was welcoming explained what he needed to get across and was very understanding.

Liam was amazing and explained everything to me in great detail.

Josh had a very friendly approach. He was detailed and very informative. Thank you for taking the time to discuss with me.

This Hapi app 2.0

Is unbelievably good love thanks to Sharon for showing how best to use it

The Hapi app has been upgraded

Much easier to use and brilliant discounts

I’ve saved nearly £500 pounds app

Josh and Theo was very informative, they explained clearly and I was very happy in the end.

Josh snd theo are very helpful and proactive with the process. The induction was really good

Josh and Theo was amazing. Very knowledgeable and very friendly. Was a pleasure having them on site.

When a mobile app isnt mobile!

I wish I could take down my previous review as since I wrote it things have become drastically worse.

The payments provider they use is worse than useless and despite using my bank's verification code on 2 occasions the payment system wouldn't accept payment.

To add insult to injury, my account with Hapi has been suspended for a second time and I now can't make use of any of my discount vouchers that I had managed to buy previously until they return to work on Monday. A cinema trip with a 25% discount would have been a nice treat for my daughter but that's not going to happen now! The Costa discount I was going to use now can't be accessed for my friends visit at the weekend ( BTW they only come down a couple of times a year and it would have been nice to treat them)

The reason it's been suspended, suspected fraudulent activity on the account!

The app is on my phone
The bank card details are from my card
The CVC number is correct
The card is in date
My name is on the card
My account number and sort code are on the card

How can it be fraudulent activity?

IT'S MY CARD

I was advised by the lovely Kirsty that my payments were being rejected because of a discrepancy (numerical) in the first line of my address! I LIVE IN A VILLAGE, MY HOUSE IS NAMED NOT NUMBERED AND THERE IS NO STREET NAME either!

It's ridiculous that in these times of austerity one company would take the money of another for a service that cannot be accessed. This benefits scheme should be so brilliant for everyone but it's caused nothing but stress and upset for the past two weeks. I have spent hours on the phone to them and I'm no further forward.

To say I'm fuming is an understatement, seriously considering reporting to trading standards and the FSA for false advertising!

Hapi app is brilliant I had a rep showing me how to access the benefits and start using them straight away

The rep was a breath of fresh air

Carl was fantastic

Doesn't let me pay for discounts. Rubbish app

Shocking Company - Applied for the Cycle2Work scheme back in January, Everything was approved however 3 weeks on had not received my LOC. I contacted Hapi who gave me a Number for Halfords as my application had been “Sent Over” - Halfords had no records of this. I chased Hapi again who said their manager had sent my application directly to a manager at Halfords and would be dealt with in the next couple of days… Guess what? Still nothing. Again I contacted Hapi & Halfords and still no further forward. It’s now 3 months in and no change in my situation. I would advise you to just save and buy a bike or whatever you want rather than use this platform. For the length of time I’m waiting I could of bought 2!

the cinema discount is great. thank you katy for going over how to use them

Katy showed me the discounts. Look forward to using them