Grooves Inc. Arvostelua 

DO NOT BUY FROM HERE IF YOU IN UK. What they don't tell you is that the price doesn't include Customs duties. And don't believe the delivery times either - I'm still waiting.....long after the promised delivery.

I placed an order for £257.50 last week, received email confirmation but nothing more. After checking online status, I messaged customer support as order stated unpaid. I explained that I selected bank transfer which had transferred immediately.
(Leila B) responded saying they would despatch once they receive payment which was worrying. I then responded with evidence of transfer but since providing evidence they have chosen not to respond to any messages.
My order status still remains as unpaid and I am now missing £257.50 from my account!
THEY ARE BASED IN BERLIN, I AM IN LONDON.

GrovesLand were able to obtain a disc of wonderful music from the Faroe Islands I'd been unable to source at a reasonable price from any of my usual UK-based music suppliers, Amazon or eBay. Very responsive customer service too, updating me on progress when I enquired. Highly recommended.

Puzzle shipped with great packaging all the way from Germany. Quick customer service too to respond with shipping updates. Would use again

I found them online and placed an order....I did not realize they were in a different country than myself, and was concerned about the DVD I had ordered. I emailed and got a response and confirmed it would not be able to play in my DVD player. I requested to cancel my order and they did so. I am very grateful and looking forward of buying from them in the future, for they have a huge inventory of stuff! :-)
THANK YOU!

I found Grooves very helpful in my purchase, and contacted me to make sure my purchase got to me safely. I truly felt they cared. I will definitely purchase from Grooves again. Thank you. Michael in Dublin.

Great and quick responding to customers. A guaranteed way to make their customers feel appreciated. I would shop again and highly recommended to family and friends.

Grooves Inc are a great company to deal with. They have an extensive stock list in vinyl, especially artists that are unavailable in New Zealand. The packaging protected the vinyl well and the tracking is an excellent service. Thanks Grooves

Excellent customer service and support! Very quick to answer. Excellent products at super great prices. Untouchable at other venues or even eBay! Shipping was super fast!

Item was genuinely, arrived as advertised and working

Ordered an EDID emulator on Jan 17th. It took 2 weeks to get it delivered. I almost started panicking :)

Telefonisch nicht erreichbar, alles soll per mail kommuniziert werden. Ich habe beschädigte Ware in einwandfreier Versandverpackung erhalten. Angeblich ist DHL schuld und ich soll mich nun selbst zur Regulierung mit DHL auseinandersetzen. So geht kein Kundenservice.

Excellent prices! Ordered Be Quiet cables for my PC. Took about three weeks for shipping but that was expected due to international shipping.

Customer Service responded promptly explaining that the delay in Darren Hayes's "Homosexual" cd arriving were due to supply line issues - Australia is a long way away! The CD arrived a couple of weeks later - great!!

I really appreciate that Grooves still makes and sells the educational toy Lil Professor.
I loved playing this and challenging myself as a child, and now my grandson is doing the same. 😊

I'm delighted with the service I got from Grooves.land. Even though I ordered during the busy period - right before Xmas - my Peaches record arrived in New Zealand from Berlin 5 weeks later (really great in my opinion) - and in perfect condition. And a really good price too.

Great costumer service. The product arrived in perfect conditions!

The most important The contact i made by e-mail to solve The transporte issue. It was solved.

Excellent product which we had difficulty in finding elsewhere. Great communication

Two orders - five items in total.
First order - nothing arrived after three months, second order - one item arrived very quickly, the other two never arrived.
Only refund for items arrived and no refund for PP fees or partial shipping refund - I'm repeating: two orders, one of five ordered items arrived!! After 3 months both times - I was really patient.
Clearly a bad service and I paid around 10 € for tracked shipping and PP fees for that one CD.
Suggestion: don't order rare stuff that you can't find anywhere else, Grooves probably also can't provide them, they won't dispatch and you'll lose money on fees.