Grooves Inc. Arvostelua 

Great prices. Great support.

Very poor experience. I ordered a cd that was stated to be available online (8 in stock for immediate despatch), heard nothing for a week, sent an email to ask about the order to be told that it is not in stock and they are waiting further stock. I checked the website again and it still stated it was available with 8 items in stock for immediate despatch. I asked for a refund, and it took a further two weeks to get a refund. Very poor experience and don't believe what the website is telling you in regards to stock availability.

Best price and reliable quick customer service

Da evitare. Pessima esperienza.Ho acquistato ma non ho ricevuto nulla. Rispondono ai messaggi con risposte automatiche senza dare spiegazioni.

Reading all negative feedback online made a bit hesitant to go forward with purchasing the MUM6N21 bosch mixer especially that the package has to be sent all the way to Saudi Arabia. However, I decided to give a shot and went for the purchase of the item with the additional 3euros for tracking the package. I have received the tracking number once the package was dispatch and received an email from grooves land team related to tracking and eta. The package was received after 3 weeks from Saudi post office after paying for customs clearance cost. Just bare in mind that the customs clearance is about 25% of the cost including shipping.

The team was supportive and replied every single email within a day from sending the email.

Im very happy with item and it was a steal!

The timeliness of delivery was excellent considering it was an international order.

Excellent service, prompt communication and quick shipping.

I was a bit apprehensive to order the laptop, since it was dispatched from Germany, but it arrived very quickly, and the team communicated to me to ensure that I understood it came with a german keyboard.

Great product for value of money and reliable to delivery your expectations, I bought Germin after hardly finding one at good price. I am very happy keep up with good service

Freepost may take a little longer but was happy with the overall experience and will happily buy from again.
They always answer any enquiries.

Fast shipping.
Great comm.
Very well packaging.

Vorsicht! Wir haben eine defekten Artikel erhalten und laufen nun seit Wochen dem Anbieter hinterher wohin wir den Artikel retournieren sollen. Kein Bild kein Ton!
Paypal ist mittlerweile auch eingeschaltet.

No he recibido el producto que pagué hace más de un mes. Les consulto y ko contestan. Dinero y tiempo perdidos.

They don't give any tracking numbers or status information on orders other than saying they shipped the package and good luck and pray it gets delivered one day. It took me a month to get my package. Support was entirely unhelpful and uncaring.

My order was sent promptly but took almost two months to get to South Africa but a substantial amount of the time was the delay in the South African customs department. However Laila B in the support team must be congratulated for her patience with the numerous emails that I sent complaining about the delay. Well done Laila.

I have had my groove pillow for a week now.... it's great , giving me a better night's sleep love it

Comprado el 10/04/23, enviado el 13/04/23 y recibido el 09/05/23. Bien empaquetado.

TODO PERFECTO. VENDEDOR RECOMENDABLE.
MUY ATENTO Y BUEN TRATO PERSONAL.

Es un engaño, ya que sin haberlo comunicado previamente ni durante la espera, mi pedido ha tardado un mes en llegar. Durante mi espera he pensado que la empresa era un timo ya que las respuestas a mis emails de consulta, diciéndome que tenga paciencia y espere, parecían respuestas automáticas. No voy a volver a comprar aquí.

BEWARE: DISHONEST AND LIARS! I bought a CD that had to be back-ordered. After waiting for more than a month, the item was re-stocked, but instead of sending me my ordered copy, they decided to re-list the CD for twice the price (both on their website and discogs)! When being approached via their online contact form about this, they only replied ‘The item is currently not available. We are still awaiting its delivery’ which was an OBVIOUS LIE! I even called them, only to hear the same. Note, it is not a matter of different versions or conditions: there is only one single version of that CD out there, and I bought it as ‘new’ from them (which is how they re-listed the available copy). In my whole life I have never ever experienced such UNETHICAL BEHAVIOUR from a record dealer!

Great service on a very hard to find CD. Arrived quickly from a very long distance.