Grooniwellness Arvostelua 

replaced a lost package. Thanks guys!

prompt, focused, helpful guidance that facilitated and enhanced my experience with the Grooni pemf mat

I gave you four stars because my initial contact with your company was problematic. I never received a confirmation email nor an expected delivery date. There was quite a bit back and forth, and truthfully, I thought you were a scam outfit. I kept hearing that there was a delay in getting the merchandise. However, I was upgraded and received the mat a month or more after I put in my order. My husband and I love it, and while we haven't yet discovered any therapeutic benefits, it is very comforting and relaxing.

Fast follow up on a question. Friendly and knowledgeable.

Regina responded to us in regards to our purchase of a PEMF mat in a timely manner and we are happy with the delivery time especially considering it was the busy holiday season. The mat and control appear well made and we now using it and hoping that it helps with our health and wellbeing.

Customer Service was great at responding, most online sellers do not respond to emails. And I do not like that there are no phone numbers to call in most instances, as with Groonie. What I am dissatisfied with is that the black grounding pad ruined my white sheets. They are good quality and were newer, and now that are permanently stained a dark grey and look dirty. Groonie replied with some instruction moving forward and said they will add it to future literature. That may help others but does not help ma at this point.

So far I haven’t recieved the purchase so therefore I can’t review

Been using my pemf mat for a couple of weeks and its been great, Im using it to recover from and injury but find it extremely relaxing and will definitely keep using it after my healing process. The support team has also been very helpful on guiding me through the process.

I ordered my mat on Nov. 27th and didn't receive it until Jan. 7th. In the interim I was back and forth with customer service trying to confirm a delivery date....a most frustrating experience. The positive out of this experience was my Grooni contact, Laura, who was professional yet personable, always responded promptly, and offered a free upgrade to convince me not to cancel the order and request a refund. Having just received my mat, I'm impressed with the quality, design and ease of use......now hoping for impressive results!

They are very responsive and helpful.

I've only used this mat for a short period, Dec 29th - Jan. 6 . There is so much literature out there to review. To date, I've been following the wellness protocols listed in the included instruction manual, as well as the pointers I've discovered in the
"DECODING PEMF
The Clear, Practical Guide to PEMF Mats
A practical, research-informed handbook providing essential clarity on PEMF therapy, covering its history, physics, biomarkers, protocols, device features, and safety for general readers and professionals".

I'm not new to a heated, PEMF mat, I've used another brand for many years. The Grooni PEMF/Grounding mat has much more controlled versatility along with canned programs based on your wellness needs. In the online manual I mentioned, there are tips for best use and potential side effects if used improperly.

There are three main adjustments on the controller.
1. Heat - my go-to is 45 degrees C. (degrees celcius - no Fahrenheit units) There are three minerals that generate electrons that emit far-infrared light, providing warmth that should penetrate deep to promote blood flow, ease tight muscles, and enhance circulation.
2. PEMF (that you can test for using their included magnet that help you arrange your body position on the mat) for cellular health that can be adjusted manually or used within a program that ramps the frequencies up and down based on your wellness goal. I do think I spent too much time on the mat at first. I did feel a bit disoriented and dizzy. Learned of this side effect in the online PEMF manual.
3. Photons for skin rejuvenation, cellular repair and reduced inflammation. They're controlled through either the canned programs or manual settings.

So far, I am feeling positive health effects including no joint pain. As a certified FDN-P health coach, I've learned there's no one cure-all therapy but a mindful lifestyle of healthy choices. I incorporate these into my daily habits and continue to tweak with reasonable bio-hacks that work for me.

I’ve been using the PEMF Infrared Therapy Mat for a while now, and the results have been impressive. The mat provides a deep sense of relaxation that is noticeable from the first sessions, helping to release tension and promote overall well-being. The combination of PEMF and infrared therapy feels soothing and effective, especially after long or stressful days.

Item had great reviews and compares well to local UK brands.

Main issue wasn't the quality or build or operation of the product but they don't have a UK based depot so the item took quite a few weeks longer than advised to arrive. Then because it's shipped from the USA, we've recently received a request to pay import tax which was an unpleasant surprise and if you want to return they don't offer free returns outside of the USA, so you brunt the cost and it has to be tracked ( more expensive). Lastly, on a good note. The item came with a cover which other providers charge for which is a bonus. The other tip I would give is regarding the magnet provided by them to test. If you place it away from the coils then it won't react, luckily we thought to move it around a bit and it clearly indicated 6 working field with good movement of the magnet. So gave confidence that the mat functions and is genuine. Now its about using consistently to get the benefits.

Their customer service was very helpful & took care of my refund in a timely manner - thank you

I received my sneakers and they’re great. Fast delivery and very comfortable.

Shipping was timely. Especially since I ordered over the Christmas season! I tried my mat for the first time last night. I am hoping for positive results!

Extremely fast response to my question

I used PayPal to pay for my order and somehow the shipping address was incorrect. I replied to the order confirmation, and through a series of email exchanges with customer service was able to get the problem resolved very quickly. I’m very impressed with how quickly and professionally the customer service personnel handled my situation.