We have loved our experience with Gratsi!! The customer service is amazing! Questions, inquiries and updates are always welcomed and answers sent promptly !! Also the wines are all sugar free...th... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
We have loved our experience with Gratsi!! The customer service is amazing! Questions, inquiries and updates are always welcomed and answers sent promptly !! Also the wines are all sugar free...th... Näytä lisää
Yritys on vastannut
Why did I even considered giving this compnay another chance? I ordered two boxes of wine, never received it. Contacted UPS who did not take a picture and the signature is not me (or anyone who... Näytä lisää
Yritys on vastannut
Delivered faster than expected, had it delivered to an UPS store down the road so it was easy to pick up, love the taste of the Red Merlot. Plan on ordering one for my next door neighbor who's helped... Näytä lisää
Yritys on vastannut
The search for the perfect guilt-free wine is over! Organic, zero added sugar, no headaches, and delivered to my door. It’s light, delicious, and clean. If you want to enjoy wine while sticking to yo... Näytä lisää
Yritys on vastannut
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Yhdysvallat
On vastannut 36 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My shipments were damaged and never arrived. TWICE. Both times I had to contact Gratsi. Horrible customer service.
I received an immediate response to my email to customer support! It is so nice to not only receive a response but a kind and personal one!!
Response was quick Thank you Eunice!
The wine is great but don’t expect to receive it anytime soon.
LOve the red I am a dry wine drinking and yours yes all the way. Thank you for your reply back. Nancy Morton TX
Quick response to a question I had regarding delivery. And, such an amazing product. My go to red table wine.
I was never notified about my delivery. I missed a very important holiday plan because I did not get notice of when I would receive my order.
Gratzi Customer Support was exceptional. The response to my inquiry, and all further communications was prompt and thorough. They also offered me 2 options to resolve my concern, and both were reasonable and offered value. Problem solved all within an hour (max). I couldn't be more pleased. Above and Beyond! Well done, Gratzi Customer Support!!
Exited to get my wine and the customer service is on point..... Grazie mille
THE BEST !! Customer service is superb!! They answer right away and are so helpful !
Great wine and excellent customer service!! I highly recommend
Prompt and friendly response as well as addressing the issue.
Customer serVice dept made my experience great. thanks for the kind assistance
Quick and responsive. Wonderful experience
Excellent customer service. I would recommend this company to anyone.
This wine for the money can't be beat. I prefer dry red. This one is smooth and full bodied enough. It's my everyday wine and would happily serve it to guests.
The customer service is the Best!
The only problem we've had was occasional delay because of weather.
3-16-26 ordered
No wine have sent 5 emails
No response
No phone number have cancelled and asked for a refund
What now
No stars at all will never do business again whom to file a complaint for fraudulent actions?
I’m thankful for your help in understanding the shipment delay. No discount (10%) is necessary. No one can control the weather. I very much understand. Thank you again.
Respectfully ,
Larry Tallon
My correspondence was prompt and clear. The message immediately solved the question that I asked, and the rep was kind and supportive concerning my issue. Thank you again!!!
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.