Grailzee personnel is on top of every detail, from initial contact to after sales; one of the best customer service experiences in the industry. But, it's not for low ticket items, their $250.00 minim... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The whole process from searching for the new watch I was looking for, then the bidding process, and finally payment, authentication and shipping, were incredibly fun, easy and well explained. I will b... Näytä lisää
Yritys on vastannut
The communication with the seller and grailzee keeps me informed on the steps of me receiving my watch. I believe the sellers that use graizlee and top notch and makes the experience even better. I w... Näytä lisää
Grailzee lists lots of authentic watches in very good condition. The prices are fair, and the staff is polite and helpful. Purchasing through Grailzee is always a pleasure. Delivery is secure and t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Grailzee
Yrityksen kirjoittama
Grailzee is revolutionizing the pre-owned luxury watch market by prioritizing safety, transparency, and personalized service.
Founded by collectors for collectors, the platform caters to enthusiasts at every level, offering competitive pricing, and a seamless experience in today’s dynamic market.
Whether you're seeking entry-level timepieces or rare, iconic models, buyers and sellers can trust Grailzee to provide a reliable and secure sale.
Every watch is authenticated at Bennisson, a premier Level One service center in West Palm Beach, Florida. We deliver an authentication report for every watch stating its authenticity and condition. All watches are shipped only after funds have cleared, offering peace of mind with every transaction.
Grailzee empowers collectors to focus on what truly matters: finding a watch that reflects their identity, passion, and unique story.
With over 40,000 watches sold in just two years, Grailzee continues to grow as the trusted destination for modern watch collectors. Visit us at grailzee.com to explore a safe, transparent, and premium experience.
Yhteystiedot
Yhdysvallat
- support@grailzee.com
- grailzee.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Grailzee made my first watch purchase…
Grailzee made my first watch purchase quick and easy. They walked me through the whole process and made sure I received the watch that I expected. 10/10 I would be a repeat customer.

Vastaus yritykseltä Grailzee
Was in the market for a Rolex GMT 2…
Was in the market for a Rolex GMT 2 Batman and after a few missed auctions at the price I wanted, I checked out Grailzee. I was a little skeptical at first but after some much needed research I decided to give them a try. The moment you submit a bid for a watch you’d like, you are connected via text directly with the buyer on a safe, non personal thread that is monitored by Grailzee. At this time, the seller has the opportunity to counter or accept, in the case the seller countered but did so fairly. I accepted their request and submitted payment. Watch came within 2 business days of funds secured notification. Looking at it now I am very, very happy with the purchase. Would shop here again.

Vastaus yritykseltä Grailzee
Smooth and efficient process
I recently sold two watches on Grailzee after receiving an email inquiring if I had an interest in selling a watch. I had two watches I wanted to sell. Within a vey short time after submitting the type of watch with pictures the team at Grailzee found me a buyer and I received an acceptable offer. I sent in my watches to their authentication center and within only a few days the watches were authenticated and payment was made. Things went smoothly and the team almost immediately responded to any we edition’s I had. I highly recommend Grailzee.

Vastaus yritykseltä Grailzee
Great experience
Great experience, stress free payment process. And communication was on point throughout the whole experience

Vastaus yritykseltä Grailzee
I was skeptical.
I have to admit... I was skeptical. This was a lot of money to be throwing out there without really understanding the process. I was really happy with the results. I purchased a watch that I have wanted for years and feel like i got it for a fair price. the only downside is the absolute tidalwave of emails that they send you on a daily basis trying to entice you into other auctions. I will definately use them again when I am in the market.

Vastaus yritykseltä Grailzee
Very clear and organized process from…
Very clear and organized process from the point I won an auction to receipt of the item. Both buyer and seller are protected and nothing feels shady. Bought a beautiful IWC Portofino and watch arrived exactly as described and quickly.

Vastaus yritykseltä Grailzee
First time using Grailzee
First time using Grailzee, positive experience… got a great deal on a Longines . Thanks

Vastaus yritykseltä Grailzee
First Bid
First Bid, first win!! Seller was fantastic to work with and so was the support team at Grailzee. Great experience and watch arrived in better then described condition.

Vastaus yritykseltä Grailzee
First experience selling online
I've bought on Grailzee before, but this was first experience selling a watch anywhere online and nervous every step along the way. I was bracing for a problem - but it never happened. The process from submission thru sale was so smooth that I will probably not consider another method to sell a watch in the future. Thank you Grailzee

Vastaus yritykseltä Grailzee
Always double check the Reference number!
I've used Grailzee for a couple of watches with good results. This time was different and left me with some doubt about the process.
I bid on a watch, and before the auction closed I flagged to the seller that the reference number in the listing didn't match the model described. He said Grailzee had helped him with the reference number and confirmed the listing was accurate. I ended up winning as high bidder, then contacted Grailzee support right away to say I wasn't comfortable proceeding given the reference number discrepancy.
Their response was to point me to the Bennison authentication report. I have a copy of it, and it lists the same incorrect reference number as the listing — a different case size and dial color than the actual watch. I declined the purchase based on that. The listing was later reposted with the same reference number error still in place.
Worth noting for other buyers: cross-check reference numbers against the manufacturer's actual catalog, not just the listing or authentication paperwork.

Vastaus yritykseltä Grailzee
Next level customer service!
I am currently traveling out of the country on vacation and I had a couple issues with some of the watches I recently auctioned. One was a defaulted buyer that Grailzee was quick to step in and reauction the watch. The other was a watch that upon collection by the service center required a service (perhaps damage in shipment). The team stepped in to get a quote, notified the buyer who still wants the watch, and have been communicating with me the entire time. I wish I had this level of support from other sales platforms. Thank you Frank and the entire GZ team!

Vastaus yritykseltä Grailzee

Vastaus yritykseltä Grailzee
Been selling on Grailzee for 3 years
I've been selling on Grailzee for probably around 3 years now, started selling while working for another business and then immediately joined after starting my own business just over two years ago. Just closed a sale that had a slight hiccup with watch condition and they were great at showing detailed pictures and informed the buyer to find out if they still wanted to proceed. The team is very quick to communicate with you, very helpful and great at assisting with closing sales, along with navigating the process. I know they're not perfect, but they make a lot of effort to provide customers with great service.

Vastaus yritykseltä Grailzee
Great communication and service
Great communication from all team members. Made a watch purchase seamlessly easy. No time was wasted during the entire process and the Grailzee team was transparent about the process.

Vastaus yritykseltä Grailzee
First time user
2 weeks from winning auction to watch in hand. Excellent communication from the team and app provides a progress state along with videos show what happens at each stage. The authentication report is very helpful and made me feel comfortable I was buying an authentic product. Very impressed and easy to navigate for a first time user. I recommend to friends.

Vastaus yritykseltä Grailzee
From he beginning to the end was easy
From he beginning to the end was easy. The notification of auction ending soon to purchase was flawless. The customer service contact made this very easy. They explained everything in detail. As a first time purchase this was greatly appreciated. I will definitely buy again soon. And I will recommend to anyone.

Vastaus yritykseltä Grailzee
I have been using Grailzee for well…
I have been using Grailzee for well over a year now and they have been nothing but amazing! There customer service is phenomenally and the platform is very easy to work with. Highly recommend them!

Vastaus yritykseltä Grailzee
Great selection and team
Great selection and very responsive support. The Grailzee team is great!

Vastaus yritykseltä Grailzee
Best way to list a Watch for sale
Easy process,listed a watch for sale everything went exactly as they said it would. timely payment overall good experience.

Vastaus yritykseltä Grailzee
Great platform, less risk
After getting ripped off at Chrono24, I thankfully found Grailzee! I’ve bought three watches through them at auction and not only were all of them below any other price online, watches were all perfect. Love their authentication step in the middle to prevent what happened to me with Chrono. Great platform, good customer support, and great inventory. I’m hooked!

Vastaus yritykseltä Grailzee
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







