Grailzee Arvostelua 

Thoroughly enjoyed the experience, great constant communication, everything went smoothly and most importantly the piece arrived today and is a magnificent looking watch and exactly as described on the listing.👍👍. Eddie Woods.

Mark Wolfe with grailzee was excellent helping me getting some issues taken care of stayed on top of it worked very hard

Great experience buying through Grailzee. They were super responsive from the time I placed order for my watch. They provided personal guidance through the whole process and everything went much faster than I expected. I’m very happy with their service as well as the watch I received.

Great honest auction. Purchased two watches both were smooth and delivered with care. Follow up from management team was spot on. Very happy and plan on using them many times in the future.

Grailzee is a proven site for professionalism, access, trustworthy, dependaworthy, as it pertains to selling and purchasing luxury brand timepieces. I am 100% comfortable with no worries when doing business inside of this platform. The team is exceptional in all that they do, which in most cases is unseen.

with the help of the team, was able to resolve a small issue that arose and conclude the transaction.
Thanks to all especially Mark Wolf

Easiest purchase I have ever made, the rep stayed in touch with me the whole time. 7 days from close of sell to my door. Should have been quicker but that was on me not getting the wire quicker. Definitely buying again.

This app is probably the #1 app to use for selling and buying watches. I saw they also have some other luxury items like purses and stuff which I don’t use but good to know. As for watches, they conduct a thorough review prior to listing to ensure it meets their guidelines. They expedite their process to ensure your watch can be listed quickly and without any errors. They facilitate a smooth transaction when it comes to facilitating a payment as a buyer. When selling, you send them your watch and it’s authenticated with an incredibly indepth report. Pictures, condition, a pass/fail process of what they test and their commitment to how the watch was compared to the online listing. They ensure you are 100% satisfied with their authentication prior to allowing the funds to go through. It protects both parties involved. eBay doesn’t even match this level. eBay might just tell you its authentic but does not go through the testing to advise you if it has mechanical issues. They also don’t provide you details of their process including pictures. Grailzee is here to help both the buyer and seller. I will continue to utilize their services.

Everything was great. I read through the process and reviewed many options. I went with Grailzee and had a great buying experience. Everything went as expected. It was an easy and efficient process. The communication was excellent and I had many resources to ask questions. I was extremely pleased with the process and I received an elite timepiece. When I started the process I didn’t imagine it would go this well.

This was my first purchase using this type of format so I was a little hesitant. I must say the whole process was super easy and the communication was above and beyond. From the moment the auction ended I was contacted and walked through each phase of the purchase process. Even the follow up after I received the watch has been great! Will definitely use again.

Terrible Experience – Misleading Auction Platform

My experience with Grailzee was extremely disappointing. The site presents itself as an auction platform, but in practice it feels more like a marketplace for retailers trying to sell watches at or near full retail prices.

Time and time again, I found watches listed with what appeared to be auction opportunities, only to discover that all had high reserve prices that were seemingly never intended to be met through normal bidding. As a result, you can spend days following listings, researching watches, and participating in auctions, only for the item not to sell despite what appears to be genuine bidder interest.

The overall impression I was left with is that many sellers are using the platform primarily as a marketing channel rather than a genuine auction venue. If a seller has no realistic intention of accepting the market price generated through an auction, then the process feels pointless and frustrating for bidders.

Very convenient way to purchase. Love the confidence of the authentication process. Worth the fees for the piece of mind. Purchased to watches so far and always looking for more to add to the collection. Thank you Grailzee for providing such a great service

I have bought and sold several watches with Grailzee and they are the epitome of professionalism. Every transaction is seamless and prompt and customer service is outstanding.

I have to be honest, my first experience with the App was a bit clunky. There was a few hiccups and some negative experiences in the overall app experience. If you are on the App make sure you go to the website to check FAQ's and shipping to fully understand the fees associated with the purchase. I will say I had nothing but an overall positive experience with the customer service once I had some initial concerns. The Grailzee team over communicated and even called to get feedback on how to get better. Not an automated survey, Ethan called me to hear my concerns and to really saved my overall experience. Well done to the team for exceeding my expectations.

I enjoyed working with the team at Grailzee to help build my watch collection I’ll always keep my app open and ready for the next addition

Got the watch I was looking for a third less than retail. It was quick and easy and have been loving the watch! The seller was professional and the turn around time was great

I bought a grand seiko which included extra links in the add. I recieved my watch without the extra links. The seller put them in the box when they shipped it to the authentication center but they were never sent to me and now all I get is the run around...there are hidden fees. You pay 250 to them for the certification then they try to get you to buy an appraisal for 125. Not to mention its over 110 dollars to get the watch shipped to you. Really 110 to fedex a small box to me...in the end any good deal you get on the watch is lost with all the fees and by not getting what you paid for.....and by the way if you are not happy they still keep the 250 they charge you up front.

So I just wanted to update my review. Its funny I could not get anyone on the phone until I put in a 1 star review..but anyway they did find my missing links and for my time they credited me the 250 fee. When you get to talk with someone they are helpful I just wish I never had to go through this process. Still not a 5 star experience but definitely not a 1 star like I originally gave them. I hope as they grow they work out the kinks..

I am thrilled to have my new watch. The item was quickly authenticated and shipped. It arrived exactly as described. It is beautiful and I will enjoy it for many years.

Massive spam engine. I have requested to be removed from all the email spam and I end up getting more and more spam, it is to the point where I receive 10-15 spam email a day. There is no way to unsubscribe. DO NOT SUBSCRIBE TO GRAILZEE under any circumstance

I worked with one of the managers Alex and they went above and beyond to answer my questions. I was hesitant at first and decided to try again after I messed up a listing. With that said, the watch sold higher then what I bought it for so I was super happy!