I was recently forced to look for other services due to the lack of customer service in Tech Support During a DOT audit, I needed crucial information that was pertinent to the audit. And it took fou... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Näytä lisää
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Näytä lisää
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ABOUT ZONAR Zonar — now combined with GPS Trackit is an award-winning leader in fleet, asset, and video telematics, delivering measurable ROI to 12,000+ fleets across North America and Latin America. In December 2024, Zonar joined forces with GPS Trackit to unite Zonar’s safety, compliance, and pupil-transportation strengths with GPS Trackit’s modern, customer-first platform. In 2025, the combined team introduced Zonar Ignition™, a new cloud platform for real-time fleet operations. The company is based in Seattle, WA, and its family of brands includes TSO Mobile and InTouch GPS, extending reach throughout Latin America. Recent recognition includes a Gold Stevie® (2024) Company of the Year—Transportation, Business Intelligence Group (2024) Product Award for Z Pass®, Best in Biz (2024) Silver—Most Customer-Friendly Company (Large), and Puget Sound Business Journal Best Places to Work in Washington (2024). GPS Trackit has also earned Gartner Digital Markets badges, including Software Advice Front Runners (2025) and a Capterra Shortlist (2025) placement for Fleet Management.
Yhteystiedot
1080 Holcomb Bridge Rd, Bldg 200, Suite 350, 30076, Roswell, Yhdysvallat
- (866) 320-5810
- emontes@gpstrackit.com
- gpstrackit.com
4,1
Hyvä
264 arvostelua
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Estuvo excelente la capacitación
Estuvo excelente la capacitación, fácil de entender y muchas funciones necesarias
7. toukokuuta 2024
Very thorough training done with vast knowledge
The training was very informative and helpful. The only problem was I am not used to screen sharing apps and their functionality. So, I did not realize how to check in at the bottom to let the trainer know I was there listening. Also, tried to talk on phone but didn't get an answer. I wasn't muted so it almost seemed like it was a pre-recorded training session. I know it wasn't but made me question it.
3. toukokuuta 2024
The trainer was excellent!
The trainer was excellent. She was very composed, even when some problems occurred, which they always do during these types of training. Spoke clearly and was well versed in your product. Two thumbs up!!
3. toukokuuta 2024
Sales
Sales, training and system has been great! Seems way better than what I was using before! A lot of options and reports you can pull up.
16. huhtikuuta 2024
Expert Training for a Brilliant Platform
The webinar training was thorough and complete. The presenter was well educated on the platform and a good clear speaker.
22. maaliskuuta 2024
Vastaus yritykseltä Zonar
Thank you for the great review! We appreciate the 5* about our platform and our training team. We're continuously enhancing our software to bring you excellent features, and we will continue to offer resources like group and one-on-one training, webinars, and updates to our knowledge center. Let us know if you need anything!
Thanks,
GPST Support Team
Great training for an effective tool
The training was very comprehensive and easy to understand. All 4 of the employees that attended the training agreed it was extremely helpful. Thanks again!
5. maaliskuuta 2024
Vastaus yritykseltä Zonar
Thanks for the great review! We're here for you if you have any questions at all about our products and services.
GPST Support Team
Instructor was very familiar with the…
Instructor was very familiar with the product
5. maaliskuuta 2024
Don't believe the 3-5 year battery…
Don't believe the 3-5 year battery claim. It's closer to 3-5 months. When they die you're stuck, without tracking but still paying. They are quick to ship out a new device, but your equipment is vulnerable while you wait. When you finally tire of dealing with swapping out dead units and try to cancel your contract for good reason they tell you "I'm sorry and I understand your feelings, but you still have to pay to the end of your contract". No matter that they got you to sign the contract with promises of 5 year battery life. The 5 star reviews appear to be from brand new users, not many from people who have actually used the service for long enough to give an honest review. This makes sense, of course, and is common practice. I was pressured to leave a review right away, with a $50 incentive. Go with someone else.
Edit: I went back and found the emails asking me to leave a review and you're right. It was $20, not $50. Apologies. Same thing though, just a different amount. Your reply making me sound dishonest just proves my point.
And now my review is in danger of being removed? To leave this review I followed an email link from TrustPilot asking me to review my experience. I have asked why it doesn't show as "Verified". Hopefully this can be remedied.
24. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonar
Hello Craig,
Thanks for your review and for sharing your experience. We definitely don't like hearing things like this and would like to know more. It sounds like you're referring to an asset tracker that was causing issues. Rest assured, we've got you covered with a solution to this problem. Please drop us a line so we can get this all sorted out for you. We've sent a request for more information so we can assist you.
Also, we do not offer a $50 incentive to post a review about our company or products, and we ask that you kindly update your review.
Dear Craig,
Thank you for your response. We've submitted a request for more information. As a rule, we should not be incentivizing Trustpilot reviews, and we would like to look into this further. If you could forward the email to us at customerservice@gpstrackit.com, we would appreciate it.
Thank you,
GPST Customer Support Team
Helpful and supportive
Helpful and supportive. It has many features for the Administration to use and take advantage of.
12. helmikuuta 2024
Vastaus yritykseltä Zonar
Thank you for the great review! We're here if you need anything.
Thanks,
GPST Customer Experience Team
On time meeting start
On time meeting start. Very knowledgeable and quick responses to questions. We are very excited to part of GPS Track It. It is a vital tool for our start up.
Highly Recommended.
Thank you.
Smock It Pool Service
6. helmikuuta 2024
Vastaus yritykseltä Zonar
Hi Mario! Thank you for the great review. We're here for you if you need anything.
All the best!
GPS Trackit Customer Experience Team
An extensive and very informative…
An extensive and very informative training, a lot of information received for it being the basic training! Thanks
30. tammikuuta 2024
Vastaus yritykseltä Zonar
Hi Dustin, Thank you for the great review.
When you get a chance, we highly recommend signing up for the next advanced level of training to get the next level of ROI from our platform. We're here if you need us.
Regards,
GPST Support Team
Savanna did a great job explaining the…
Savanna did a great job explaining the platform.
24. tammikuuta 2024
Good experience
12. tammikuuta 2024
THE SALESMAN YOU GUYS GOT IS THE SAME…
THE SALESMAN YOU GUYS GOT IS THE SAME AS ALL OTHER THEY TELL YOU THEY WILL HEIP YOU FOR WHAT EVER YOU NEED AND AFTHER THE SALE I REACH OUT FOR SOME HELP AND JUT BLEW MW AWAY THEY FOR WHAT EVER YOU THEY WILL BR THERE BUT U REACH OUT THEY ACT LIKE THEY DONT KNOW WHO UR BAD SRIVICE AFTHER THE SALE HORRIBELAND I WILL LET OUR KNOW NOT TO BUY FROM YOU GUYS CUZ YOU JUST DO THE SALE AND YOUR ON YOUR OWN NO SUPPORT FROM YOU GUYS THANK YOU FOR NOTHIG
26. joulukuuta 2023
Vastaus yritykseltä Zonar
Hello Ervey, We are sorry to hear about your experience. This is not the experience we strive to provide for our customers, and we are taking steps to ensure this doesn't happen in the future. It appears that you have since worked with our care team and that we've been able to get you squared away. Please feel free to reach out to the support team anytime you need assistance.
Thanks,
GPST Customer Experience Team
I enjoyed the straight forward training…
I enjoyed the straight forward training aspect. Not a lot of wasted time. Short to the point and informative. The speaker spoke clearly and concisely.
19. joulukuuta 2023
Vastaus yritykseltä Zonar
That's great to hear! Thank you for the 5* review. We're here if you need anything.
GPST Customer Experience Team
Wardwell Construction
Savannah did a great job training one on one with Wardwell Construction in Orland, ME. Once I explained out operation, what she gave as instructions made sense. It is great knowing that information is available on line and by contacting the company.
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zonar
Donalyn, Thank you for the updated review and the glowing 5*'s. We're here if you need anything.
Thanks again,
GPST Customer Experience Team
DKR Training Session
Savanah led a great training session and helped up answer all questions we had. We're really looking forward to the roll out in January of the new features!
29. marraskuuta 2023
Vastaus yritykseltä Zonar
Thank you for your review. Feel free to reach out if you need any assistance with the roll out.
Regards,
GPST Customer Support Team
We at Community Forward have been…
We at Community Forward have been looking for someone to hook up with for the GPS tracking and you guys were the best after looing around for a few weeks. Not only are you guys reasonable but we had the option to do a zoom to understand what we are dealing with. So thanks for that
14. marraskuuta 2023
Vastaus yritykseltä Zonar
Thank you for the great review Trina! We're here for you if you need anything.
GPST Support Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.