Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I was recently forced to look for other services due to the lack of customer service in Tech Support During a DOT audit, I needed crucial information that was pertinent to the audit. And it took fou... Näytä lisää

Saanut 4/5 tähteä

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Näytä lisää

Saanut 5/5 tähteä

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Näytä lisää

Saanut 5/5 tähteä

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietokonetarvikekauppa

Yrityksen kirjoittama

ABOUT ZONAR Zonar — now combined with GPS Trackit is an award-winning leader in fleet, asset, and video telematics, delivering measurable ROI to 12,000+ fleets across North America and Latin America. In December 2024, Zonar joined forces with GPS Trackit to unite Zonar’s safety, compliance, and pupil-transportation strengths with GPS Trackit’s modern, customer-first platform. In 2025, the combined team introduced Zonar Ignition™, a new cloud platform for real-time fleet operations. The company is based in Seattle, WA, and its family of brands includes TSO Mobile and InTouch GPS, extending reach throughout Latin America. Recent recognition includes a Gold Stevie® (2024) Company of the Year—Transportation, Business Intelligence Group (2024) Product Award for Z Pass®, Best in Biz (2024) Silver—Most Customer-Friendly Company (Large), and Puget Sound Business Journal Best Places to Work in Washington (2024). GPS Trackit has also earned Gartner Digital Markets badges, including Software Advice Front Runners (2025) and a Capterra Shortlist (2025) placement for Fleet Management.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

264 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

…gps tracking device

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!

27. syyskuuta 2024
Saanut 5/5 tähteä

Productive Use of Time

Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!

24. syyskuuta 2024
Saanut 5/5 tähteä

Wow - Janet Suarez is awesome!!!

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.

13. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I placed an order

I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.

3. syyskuuta 2024
Oma-aloitteinen arvostelu
Zonar-logo

Vastaus yritykseltä Zonar

Good afternoon Josh,

We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team

Saanut 5/5 tähteä

instructor was very clean and easy to…

instructor was very clean and easy to follow

13. elokuuta 2024
Zonar-logo

Vastaus yritykseltä Zonar

Great to hear! Thanks for the feedback. Live platform training is always available to you and included in your plan. Reach out any time you need us.

GPST Support Team

Saanut 5/5 tähteä

Prompt

Prompt, friendly, and reliable

2. elokuuta 2024
Zonar-logo

Vastaus yritykseltä Zonar

Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.

GPST Customer Experience Team

Saanut 5/5 tähteä

Clear communication and great training…

Clear communication and great training on how to use devices

16. heinäkuuta 2024
Zonar-logo

Vastaus yritykseltä Zonar

Thanks! We appreciate the great review John Harding. Let us know if you need anything. We're here to help.

GPST Customer Experience Team

Saanut 5/5 tähteä

good instruction for the basics for the…

good instruction for the basics for the system. Working on getting started now.

16. heinäkuuta 2024
Zonar-logo

Vastaus yritykseltä Zonar

Hi Mike, Please let us know if you need any assistance along the way! Thanks for joining the GPST family.

GPST Support Team

Saanut 2/5 tähteä

Shady Cancellation Policy

I have to say I am pretty unhappy with the way I was handled after many years of service with this company.
My original unit which was paid for in full, had to be replaced since their new systems would not support it. I paid for the unit and after many additional years with them I received an increase in my service and asked to cancel. This was in April 2024. No response although they said they sent me an email in June which was never received. Today, 7/5/24 I received an email telling me I need to send back the unit or I will be charged for a unit that was replaced due to necessity. I would be charged $129 if I do not return it within 45 days. I’ve also discovered they have a pretty deceptive 60 day cancellation policy. So basically you cancel today they will terminate your service but you will still be charged two more months of service. I would understand being charged to the end of your cycle but two months? Very shady practice. I only had one vehicle with this company but after 15+ years I expected to be treated better.

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Zonar-logo

Vastaus yritykseltä Zonar

The mobile carriers updated their networks and shut down their 2G/3G networks. We offered our customers the option to join our Included Device Program, which has a slightly higher monthly rate but includes the equipment for the customer to use. If a customer chooses to accept a device on our IDP plan instead of buying their device outright, the equipment remains the property of GPS Trackit. In the event they cancel the service, the device would need to be returned. The IDP includes a warranty for the life of the agreement.
Yes, the agreed upon Terms do stipulate a 60-day subscription cancelation notice.

Thanks,
GPS Trackit Customer Support Team

Saanut 5/5 tähteä

Trainer was helpful

Trainer was helpful, offered advice and showed several ways to make it easier for me. She was knowledgable and friendly

12. toukokuuta 2024

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

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