GORILLER® Outdoorkitchen Arvostelua 

Wir habe uns für die Silverback Küche entschieden und sind sehr zufrieden damit.
Der Kundenservice ist wahnsinnig toll und maximal unkompliziert. Hatte ich in der Form noch nie das Vergnügen!!!

I ordered a Silverback SB-S1 kitchen in mid-April.

Before placing the order, I had a number of questions. The team was responsive, helpful, and quick to reply. Unfortunately, that experience changed completely after I paid in full upfront.

Communication became almost nonexistent. After several follow-ups, I eventually learned that only part of my order had been shipped. I was then told that one of the items was out of stock and was offered a replacement. The replacement shipped later, but beyond that there was virtually no proactive communication.

Before ordering, I explicitly asked whether there would be any additional customs duties or import taxes. I was assured that all such costs would be covered by the company. However, when the shipment arrived, I received an unexpected bill for approximately €1,200 in import-related charges, which the company ultimately refused to cover.

The kitchen itself is decent, but the overall purchasing experience was disappointing. Delivery took roughly two months longer than expected, communication was poor throughout, and the total cost ended up being significantly higher than what had been represented before the purchase.

Based on my experience, I would not buy from this company again.

Although the delivery took longer than originally expected, I am very satisfied with my new Goriller kitchen.
The quality of the materials and finishes is very good, the design is modern and well thought out, and the overall result fully met my expectations. Once installed, the kitchen proved to be both functional and aesthetically pleasing, making the wait worthwhile.
Delays can happen, but what ultimately matters is the final product—and in this case, the quality of the kitchen more than compensated for the inconvenience.
I would definitely recommend Goriller to anyone looking for a beautiful, high-quality kitchen. 😊

We bought a silverback sb-s1, yes it was quite expensive. Everything came as expected even if not when we expected. There was a slight dent on the bottom flashing but no big deal, not worth not accepting. However, the plastic it's wrapped in caused a staining on the outside of the stainless steel. I have written them several times to get the proper way to clean this residue off in case the stainless steel has any kind of coating. Zero response. Super disappointed. I understand the comments from people who were missing items and never heard anything. Customer support is non-existent! For this money at least a chatbot for goodness sake. Otherwise generally satisfied, I do think they should use a tinted film on the glass or darker glass on the refrigerator because It doesn't compensate (heats up) for the time the glass door is exposed to sunlight. I still gave a 3 because it seems sturdy enough. I like it, it's just that the support is horrible. Also, the lack of a decent instruction manual is a drawback.

Ho acquistato e pagato per intero una cucina Goriller, ordine 1434, mi hanno scritto a seguito del pagamento che mancavano alcuni elementi chiedendo se preferivo che inviassero il pronto oppure se volevo aspettare che tutti gli elementi fossero disponibili. Ho accettato che mi arrivasse il materiale pronto per poi avere il materiale mancante come da comunicazione Gorillas il 15/05 dal giorno della scadenza ho mandato 8 mail per sapere lo stato della spedizione del materiale mancante.
Finalmente mi hanno risposto il pezzo mancante mi è arrivato 22/06 con un ritardo di 30 giorni ora che la cucina è completata devo ammettere che il risultato è spettacolare e la qualità è la funzionalità sono ben oltre le mie aspettative. Un piccolo problema di comunicazione sulle
Consegne di Goriller per la parte sostanziosa complimenti a Goriller.
Riccardo Ancarani
Ravenna Italy

Hervorragender Support und pünktliche Lieferung

Precisi,puntuali,ottimo assemblaggio,ottimo materiale...che dire...complimenti efficienza tedesca...l'unica cosa se la compravo questo mese,c'era il forno pizza in omaggio...pazienza!!

Wir sind absolut begeistert von unserer Gorilla Outdoor-Küche! Die Verarbeitung ist erstklassig, die Materialien hochwertig und sie sieht einfach fantastisch in unserem Garten aus. Alles ist durchdacht: Stauraum, Arbeitsfläche und Grillmöglichkeiten sind perfekt aufeinander abgestimmt. Auch die Montage war unkompliziert, dank der klaren Anleitung. Seitdem verbringen wir noch mehr Zeit draußen beim Kochen und Genießen. Absolute Kaufempfehlung für alle, die Qualität und Design lieben!

Excellent communication & support on all questions. Superb quality products, many accessories and options.
Respective and clean all the way.

Ordinato più di un mese fa, non sono non ho ricevuto nulla ma non rispondono né in chat né alle e-mail, é assurdo visto il costo pagato. Non so se riceverò qualcosa oppure se é solo una truffa

Klasse Produkt, sehr professionelle Abstimmung bei der Lieferung.

Top! Professionell!

Professionell verpackt, schnell geliefert und tolle Qualität

Schnelle Lieferung, sicher verpackt und bereits aufgebaut, um direkt loslegen zu können.

Ich habe vor einem Monat die GORILLER® Empire M1 Outdoor-Küche bestellt für mein Haus in Spanien. Einfache Bestellung, perfekte Lieferung im zusammengebautem Zustand und alles zu einem top Preisleistungsverhältnis! Nach einem Monat im Test bin ich absolut zufrieden und kann Goriller jedem empfehlen. Toll ist auch die Beleuchtung „im“ Grill und die einzelnen Wetterabdeckungen. Diese können mit einzelnen Reisverschlüssen getrennt und aneinander gefügt werden, somit erhält man eine komplette, grosse, perfekt passende Grillabdeckung (sehr gute Idee).
Habe auch die Grillplatte (Edelstahl) in massiver Ausführung dazu bestellt. Diese passt perfekt anstelle eines der massiven Grillroste.
Es wäre noch schön, wenn es zu den Unterschränken 1-2 Tablare gäbe.
Von meiner Seite gesehen und getestet - absolute Topware und sehr zu empfehlen.

Super Qualität der Plancha , sehr schwere Ausführung.
Bestellvorgang sehr einfach.
Die Qutdoorküche ist einfach super .

Super schnelle Lieferung, immer informiert,
sehr gutes und durchdachtes Produkt

alles ok, guter Service.