Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
From start to finish Kate has been brilliant. Solicitors usually get a bad right up when moving house etc but not in this case. Communication was brilliant and I always got an email on the same t... Näytä lisää
Yritys on vastannut
My partner had used them previously and had a good experience, so we decided to use them too. To say they have been pretty amazing is a total understatement. We were not only purchasing but also sel... Näytä lisää
Yritys on vastannut
My estate agent pointed me in the direction of Gordon Brown to help assist with the sale of my first home. I was very lucky and had Kate Bell handling my case. We had a very short timeline to work wit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be. Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses. We have a team of newbuild property specialists who understand builders timescales, will communicate with your builder and will explain all plans and documentation in plain English. If you are looking to take your first step on the property ladder, or open the door to a new chapter, we are always on hand to answer any questions or concerns you may have. We are here to make moving as simple as possible, whether you are moving out, moving on or, moving up the property ladder. Our team is based in Moongate House, Team Valley, Gateshead. We are regulated by the Council for Licenced Conveyancers and will put you at ease by providing you with excellent support every step of the way.
Conveyancing Quote
Get Your Free Conveyancing Quote Today
Visit our website www.gordonbrownlaw.co.uk
Yhteystiedot
Moongate House, Fifth Ave. Business Park, Team Valley, NE11 0HF, Gateshead, Yhdistynyt kuningaskunta
- 0191 388 1778
- website@gordonbrownlaw.co.uk
- gordonbrownlaw.co.uk
Gordon Brown Law
4,4
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Awful service would not recommend
Quite simply, after the service my daughter received through Gordon Brown law, I would honestly say avoid like the plague.
Go and use a local legal firm where you can deal with one professional person that you can visit in person if the need arises. Don’t go down the route of a recommended firm by your broker, in this case L&C mortgages. Very disappointing.
If you want service that you would expect from a legal firm don’t waste your money with Gordon Brown.
No doubt a generic reply will come back saying that I was not their customer. Please note even being given full authority by my daughter to act on her behalf, they don’t accept that. So if you are helping your kids through the process of buying a property GB law is not the firm to go with. Again go local,
Read all the negative reviews and one person stands out, unfortunately for my daughter this is who dealt with her case. If you already have this person, the very best of luck!
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you for your review.
After checking our records, we can confirm that you are not a client of Gordon Brown Law and we are not acting for you in this matter. For data‑protection reasons, we are unable to discuss details of any case with anyone who is not our client.
If your daughter is a client and wishes to raise any concerns, we encourage her to contact us directly so we can review the matter properly and respond through the correct channels.
We take all feedback seriously and are committed to providing a high standard of service to our clients. However, we must reiterate that this review has been submitted by someone who is not our client, and therefore does not reflect the service we provide.
Hassle free experience
Hassle free experience, no problems what so ever , kept us informed and updated from start to finish
28. marraskuuta 2025
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Efficient service
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Our solicitor
Our solicitor, Shafa, was very professional, informative and knowledgeable in dealing with the sale of our families house. Communication with the buyers solicitor and also the solicitor who held the house in our families trust was swift and handled superbly, making a not so straight forward sale seamless.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Smooth process
Alex Findlay oversaw my move with great professionalism and patience. Would 100% reccommend.
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Thank you to Gordon Brown Law
Thank you to Gordon Brown Law - Team Valley Trading Estate office. We instructed/ worked with them ion the estate of my late Mum's home and my wife and I's home. Seamless service from start to finish. Gordon Brown Law - Sara T took on any of the burden, queries with both homes. Transition of both homes was brilliant, a few niggles with our home I.e. fence but that was quickly rectified by us. Communication amazing from start to finish, plenty of updates throughout the whole process. Can't thank Sara T enough she is a credit to Gordon Brown Law. She is polite, friendly, very approachable, caring, professional, human as in explains things in laymans terms and not corporate jargon. Sara T is exceptional at her job. She goes above and beyond. Thank you so very much for everything, two very happy customers. Keep up the good work.
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Service was professional throughout and…
Service was professional throughout and it was easy to get in touch via telephone and email if needed.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Gordon Brown Law were very professional…
Gordon Brown Law were very professional throughout the conveyancing process. They kept us updated on progress and provided timely responses to our questions. I would use them again and would recommend them to others.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
We used Gordon Brown Law to sell a…
We used Gordon Brown Law to sell a property and found it to be first class. Cannot thank Rachel enough for the efficient and excellent service throughout the process and would have no hesitation in using them again.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Excellent service with good communication throughout
My last experience with a conveyancer was so bad I was not looking forward to this process. But Emily at Gordon Brown Law was excellent.
I am so pleased I chose them, and my faith in the legal profession has been much improved.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Great service received by the team.
Great service received by the team.
A special thank you to Emily K for all the hard work and ensuring we complete on a very tight deadline.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Excellent support leads to successful outcome.
Delighted with the support Alex Findlay of Gordon Brown Law gave me during the purchase of an auction property. The timescale and the need for a mortgage meant that we were always up against the clock but good communication and a ready willingness to deal with my queries meant that we were always just on track. Well done and Thank You
I didn't however find their app especially intuitive/helpful.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Sale and purchase of a house
It was great to experience such a seamless process during a stressful time. I received regular updates about the process.
Emily was very helpful and professional and a credit to Gordon Brown.
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Awful experience - avoid at all costs
I am currently selling my flat through Gordon Brown Law and have never experienced such dire service or communication. I have chased my conveyancer 5 times for an update on where the process is and haven't heard anything back from her for weeks, it's absolutely shocking and extremely frustrating! I also cannot get through to the firm on their phone after many attempts and 15-30 mins on hold each time, so I am lost as to where to go. Based on my experience so far, I would advise avoiding Gordon Brown Law at all costs.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.
Very happy with the service we recevid…
Very happy with the service we recevid and kate bell was there evey step of the process so thanks again
6. marraskuuta 2025
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
At this stage I would leave zero stars…
At this stage I would leave zero stars if I could.
The service is incredibly poor from start to finish. We have been in a position to exchange for weeks with all parties ready to go except for GBL. We’ve submitted the correct documents time and time again without feedback or communication on fixed dates which keep getting delayed. I would not use this firm again as everything has been so poorly managed and resulted in no end of extra stress. I hope the customer service respond to this and get our sale finally moving.
I’ve submitted an email of formal complaint today and expect action to be taken but I won’t be holding my breath.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.
Excellent service
Excellent service, efficient turn around of information and responding to emails and calls, whilst maintaining an approachable manner. Very competitive price and clearly outlined upfront so not hidden costs later.
7. marraskuuta 2025
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
First Class Service
We used Gordon Brown Law to help us to purchase our next home , we can only heap praise on the professionalism and diligence we experienced. Emily Knill was our conveyancer and she was brilliant, really took time to understand the complexity of the various property deeds and explained everything in simple layman terms- so many other solicitors tend to wrap you up in their own language. I wouldn’t hesitate on using them again or recommending them to friends and family. We completed in under 6 weeks from acceptance of our offer ! You can’t ask for much more and didn’t have to chase for anything. Thanks Emily and the team at Gordon Brown Law
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
From a clueless first time buyer...
I completed my house purchase with them last week and I'm thoroughly satisfied with their services. They were very helpful and speedy with the whole process. Highly recommend them, from a clueless first time buyer.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
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