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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Little tricky with sizes but overall very happy with experience and delivery. Varifocals and reactalight perfect . Rimless . Very pleased

Saanut 4/5 tähteä

After having received a poor two pair of glasses that didn't fit, quality poor and not at all what I expected, Adam in Customer Service emailed and gave me excellent customer service. This resu... Näytä lisää

Saanut 1/5 tähteä

Have still not received the spectacle repair kit I was promised 2 months ago for a pair of glasses I bought whose nose guard fell off after 2 days. Despite numerous emails and promised "escalation"... Näytä lisää

Saanut 5/5 tähteä

The first pair that I received from Goggles4you were good quality frames, however, the progressive lenses I ordered were non existent and the glasses were of no use. Goggles4you redeemed themselves by... Näytä lisää

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

39 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(39)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

effient and fast

credit where due. my last review was bad, as first order was terrible.
however on this occasion quick, easy, value and fast. will use again.

12. heinäkuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Customer Service

Thank you for resolving my issue with such professional manner. Can't wait to get the glasses and I will review the glasses when I get to use them. I am sure they will be fabulous, same as their service.

14. kesäkuuta 2016
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Customer Service Excellent (2nd review)

After having received a poor two pair of glasses that didn't fit, quality poor and not at all what I expected, Adam in Customer Service emailed and gave me excellent customer service.
This resulted in an expedited replacement pairs of glasses which were made and shipped very quickly.
These pairs were much better than the first, fit perfectly and I am very pleased with the result.
I'm just sorry it took original dissatisfaction to make it right. But they did and for that I am grateful!
(original review Nilda Linares)

9. helmikuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Customer Service

I had a problem with the right lens in the glasses I ordered, and after speaking with a customer service representative on the online chat, the matter was resolved in just a few moments. They are replacing the glasses free of charge. I am impressed that the problem was resolved hassle-free on my part! I will continue doing business with this company because they definitely care if their customers are satisfied.

30. tammikuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you

I have to re write my review as I got my new glasses but they didn't look good on me at all, at first they only gave me a partial refund, but now they gave me a full refund for my glasses. I want to say that this is a very good company as they took care of my concern about the glasses I got from them. I would recommend them as they are a very great company to buy glasses from as they stand by their policy.

6. elokuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very Satisfied Now

The first pair that I received from Goggles4you were good quality frames, however, the progressive lenses I ordered were non existent and the glasses were of no use. Goggles4you redeemed themselves by having me choose another frame and they provided the correct RX in new lenses this time. I am now happy with my glasses!

9. huhtikuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great glasses, great service

I have bought glasses from Goggles4you over the past 3 years and have always been very happy with them. I recently ordered some glasses - in November and when they didnt arrive on time I contacted Goggles4you and they sent another pair straight away. Their online 'chat' is really helpful. Cant fault this company. And the prices are brilliant.

7. helmikuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Made the mistake of leaving debit card info

I put my glasses in a cart, then found some I liked better on another site and they used my debit card I had on file and now I am out fifty bucks! Meanwhile I liked the glasses on the other site much better so I am stuck with glasses I DON'T want and stuck with the bill!

15. marraskuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

still awaiting refund

I have been involved with this company since 17 August 2014 and would not recommend them to anyone. I have been waiting since Friday 5th September 2014 after my order disappeared in transit. I have consulted Trading Standards and am instigating legal proceedings as have had enough.

10. syyskuuta 2014
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Surprisingly decent glasses.

Single vision glasses delivered to my door for $9.89 They're actually pretty good. I know it costs about $5 to ship them so I think that's an amazing deal!

7. toukokuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

i will never order again

my friend told me about this website i gave it a try. i order 2 pairs i just got the first pair of glasses - they look amazing i love the frames but they worthless since i can't use them. i mail them the prescription my doctor gave me and still they said they are fine ? so basically they are telling me my doctor is lying to me. cheap company and i really doubt they will fix my orders

7. huhtikuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The silence treatment

I am NOT IMPRESSED. At the beginning of the year, I wrote an opinion called 'Wonky Italians' concerning the frames I received from Googles4you. They eventually got back in touch with me and after a few back and forth emails, I was asked to post them back from NZ to the UK (with a tracking number) to a supplied address. As it is expensive posting with a tracking number, it took me 3 weeks to save the $50. I posted them and contacted them with the tracking details. Within 2 days I received an email saying I was not asked to post them and the address I sent them to was incorrect. The tone of the email made me feel like I had been a naughty child!
I emailed them back with a copy of their posting details attached to assure them that in fact they did ask me to post them.......and then silence. That was 8 days ago and I have had absolutely no apology or any communication back from them! Now I have spent $140 and still no glasses! No idea if the glasses I returned have even arrived. This is not the way to run a business!

2. huhtikuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dreadful!!!! AVOID AT ALL COSTS!!!!

First of all when ordering frames, it took 4 days for them to send me an email saying the frame was out of stock. Then when I chose a different frame...it came in a completely different colour than when I ordered!!! Added to which I contacted customer services before I even looked at ordering as I've got a prescription that isn't on their standard listings. I asked if this would be a problem, and they said not at all, I was just to send in a copy of my prescription. Again when the glasses came, needless to say they were not my prescription and instead of having a strong correction for astigmatism, it just had a strong reading glass lens!

Of course therefore I could not wear them!!! And indeed if I did wear them, I believe they would have damaged my eyes!!!!!

As you may gather, I'm not impressed and recommend that people shop around elsewhere!

18. tammikuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

TERRIBLE! AVOID LIKE THE PLAGUE

I have used numerous online optical stores, usually with great success. Until I purchased from goggles4u that is. Has been weeks and still no sight of the product I have already paid for. Requested refund which was denied, have had to open a PayPal dispute to get refund. Will never shop here again and suggest to all out there to avoid the same.

8. marraskuuta 2013
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

excellent follow-up and after sales care from this company

I wrote a critical review of this company round 25th September because I had a problem with the glasses I bought in July. I have now deleted this, as the company contacted me immediately and have gone to a lot of trouble to make sure that it was all put right. I was very impressed and now have another pair of their glasses, at their cost., Very satisfactory, and will certainly order from them when I need some more..
Lyn Daly

25. lokakuuta 2013
Oma-aloitteinen arvostelu

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