We have used this company over the last year to supply A/C in our bungalow.The final stage of the energy reduction process was to fit an electric boiler.Ben & Matt from Glow were our fist choice.This... Näytä lisää
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Great service from start to finish. Had air conditioning fitted to the bedroom and the guy that came to quote spent time , trouble and patience in explaining everything. Comprehensive quote given with... Näytä lisää
Great company to work with in order to get gas checks. Came on time. The Carrier rang through out the day to reassure me and keep me updated on where they were.
The team that represents glow heating are very very good. They respect your property by taking their shoes off at the door and if they have overshoes they will use them. They asked exactly where we wa... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Glow Heating Services Ltd is a trusted Lincolnshire-based business specialising in the installation, servicing, and repair of heating and cooling systems. We work with both renewable technologies—such as air source heat pumps—and traditional systems, including natural gas, LPG, and oil. We also offer air conditioning solutions to help our customers stay comfortable all year round. At Glow, we pride ourselves on providing honest advice, high-quality workmanship, and long-term support. Whether you’re upgrading your heating system, switching to renewables, or need a reliable repair, our experienced team is here to help. We are part of The Glow Group Ltd, which also operates as an NICEIC Approved Assessment Centre and heating merchant, helping to train and supply engineers across the UK.
Workmanship Warranty
12 Month Workmanship Warranties
12 Month Workmanship Warranties On All Works
Yhteystiedot
Unit F3, Leafbridge Business Park, North Hykeham, LN6 9WG, Lincoln, Yhdistynyt kuningaskunta
- 01522 300744
- admin@the-glow-group.co.uk
- glowheatingservices.co.uk
4,9
Erinomainen
1 t. arvostelua
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Really quick and efficient service
Really quick and efficient service. High quality air conditioning equipment installed. Really happy and would use again. Thank you
30. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Jane,
Thanks for the review. Glad to hear you found the service quick and efficient, and that you’re happy with the quality of the air conditioning equipment installed. Appreciate the feedback — and if you ever need anything else, just let me know.
Jack
I cannot fault the work
I cannot fault the work. They were respectful of property with the liberal use of dust sheets and carpet protection, also very thorough with vacuuming and dust containment. The clean up was excellent. The tradesman doing the work were polite, respectful, and obliging. But I have to say not so with the manager/foreman, who walked in and started walking about the house looking around, without any introduction or explanation. I had to go after him and ask him who he was and what he was doing. Not good manners I have to say.
As for the installation itself. It looks great and works very well.
I am also very pleased with the terms of the warranty.
22. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Colin,
Thank you for your kind review and feedback. I appreciate you taking the time to share it. I’m pleased to hear you’re happy with the quality of the work, the installation, and the way the team looked after your property.
Sorry to hear about your experience with the team member who didn’t introduce himself. I’m not aware of any supervisors who were planned in to attend this visit, so I’ll speak with Alex to find out who this was and I’ll make sure we maintain clear communication and professionalism in future. Please accept my apologies for this.
Thanks for bringing this to my attention and for your honest feedback. I hope you are enjoying the new system. Please don’t hesitate to get in touch if you need anything further whilst getting used to the new system.
Thanks Jack
Efficient and friendly
The engineer was efficient and friendly. Minimum of disruption and very informative
29. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Simon,
Thanks for the review. Glad to hear the engineer was efficient, friendly and kept disruption to a minimum. Good to know you found the information helpful too.
If you need anything else, just let me know.
Jack
Paul C is the man who can
Myself and my family have used Glow a number of times, specifically using Paul C and Cody. They are both always thorough, efficient, polite and knowledgeable. Would absolutely recommend Paul and Cody and it’s nice to have engineers who are able to work in a home with disabled users and neurodivergent people.
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glow Heating Services
Hi Vicky,
Thanks for such a kind review. Really glad to hear you’ve had consistently good experiences with Paul C and Cody. They take a lot of pride in their work, and they’ll be pleased to know their approach has made a positive difference for you and your family.
It means a lot that you highlighted how they work in homes with disabled users and neurodivergent people, creating a calm, respectful environment is something we really focus on.
If you ever need anything else, just let me know.
Jack
Excellent work by Graham .
Excellent work by Graham but I asked for paper invoice and certificate of service and after e mail still waiting five days for post. Will not be paying on line I will pay by cheque when received. Would definitely choose you again and recommend you. Thank you
28. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Ann,
Thanks for the review, and I’m glad to hear Graham’s work was excellent. We did resend the paper invoice and service certificate shortly after your review was posted, so these should now have arrived with you. If for any reason they haven’t, just let me know and I’ll get them sent again.
No problem at all with paying by cheque once you have the documents.
Really appreciate the recommendation, and if you need anything else, just let me know.
Jack
Fantastic company
Fantastic company, lovely guys did a fantastic job would highly recommend
26. kesäkuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Margaret,
Thanks for the great feedback. Really glad to hear you were happy with the job and the team on site. Appreciate the recommendation, if you ever need anything in the future, just let me know.
Jack
Excellent service
From start to finish the team at Glow were lovely. Happy to change their communication style from a phone call to email to suit my work/job. Always fast at responding to emails as well. Graham who came out to look at our heating was nice and very knowledgeable as well. Will definitely be using them in future!
28. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Katie,
Thanks for the lovely review. Great to hear the team were able to adapt how we communicated to fit around your work, that’s exactly what we aim for. I’m also pleased Graham looked after you well and gave you the confidence you needed with the heating.
If you ever need anything in the future, just drop me a message.
Jack
Very friendly and helpful workers.They…
Very friendly and helpful workers.They did the job in 2days as they said they would.Quick and professional
23. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Paul,
Thanks for the review. Glad to hear the team were friendly, helpful and got everything completed within the two days as planned. Good to know the work felt quick and professional too.
If you need anything else, just let me know.
Cheers,
Jack
Great knowledgeable service
20. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Sam,
Thanks for the review. Really glad to hear you found the service knowledgeable, that’s what we aim for on every visit.
If you ever need anything, just give me a shout.
All the best,
Jack
After our boiler packed up
After our boiler packed up, we call to get a quote for a replacement.
All was quick, transparent, and very professional.
Once agreed on the price and time then Glow keep us informed of who and when an engineer would arrive.
They also gave different options to pay but we decided on paying out right.
The workers were very clean and respectful to your home and animals.
I highly recommend Glow.
20. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Tim,
Thanks for the detailed review. Really pleased to hear the whole process from the quote to the installation felt quick, transparent and professional. Keeping you updated on who’s attending and when is something we put a lot of focus on, so it’s great to know that worked well for you.
Glad the team looked after your home (and the pets!) and kept everything clean and respectful. Appreciate the recommendation too.
If you need anything at all going forward, just let us know.
Thanks,
Jack
Excellent Service
Person who answered phone was knowledgeable. She identified person who could get to us within 24 hours and made appointment.
Plumber happened to pass our house so called in and did the job efficiently within 4 hours of my call.
24. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Richard,
Thanks for the review. Great to hear the team in the office were able to help quickly and get you booked in within 24 hours. Even better that the engineer was passing and managed to sort the job within a few hours of your call always nice when it works out that smoothly.
If you need anything again, just let us know.
Kind regards,
Jack
Vastaus yritykseltä Glow Heating Services
Hi Amy,
Thanks for the review. Glad to hear everything was straightforward with no issues at all.
If you ever need anything again, just let us know.
Best,
Jack
Really caring and proffesionalnal right…
Really caring and proffesional right from survey to the actual fitting of the boiler .
Paul and Cody were so respectful in our home and did a great job
Brilliant work
13. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Marilyn,
Thanks for the great review. Really pleased to hear you felt well looked after from the initial survey right through to the boiler installation. Paul and Cody will appreciate the mention they always take pride in being respectful in customers’ homes, so it’s great to hear that came across.
If you need anything in the future, just let us know.
Thanks again,
Jack
From the very first day this company…
From the very first day this company impressed me, their professionalism, friendliness, quality of workmanship and contractability have been exemplary.
Well done Guys.
17. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Steve,
Thanks for the brilliant feedback. Really glad to hear the team made a strong impression from day one. Professionalism, friendliness and good workmanship are things we take seriously, so it’s great to know that came through clearly.
If you ever need anything else, just let us know.
Appreciate it,
Jack
Excellent installation of air-conditioning units
This is the second project that Glow has completed for me, and both times the service has been outstanding. Communication was excellent throughout, with clear SMS updates letting me know when to expect the surveyor and the engineers each day.
This project was for the installation of 2 multi-split air-conditioning units. The workmanship was first-rate, and the engineers were friendly, courteous, and happy to explain the installation and answer questions along the way. Not everything went exactly to plan, but any hiccups were handled quickly and professionally to make sure the final result was perfect.
A reliable, professional company that clearly takes pride in its work - highly recommended.
15. syyskuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Steve,
Thanks for taking the time to leave such a detailed review. Really pleased to hear you’ve had outstanding service from us on both projects repeat customers mean a lot, and it’s great to know the communication and SMS updates helped keep everything clear throughout.
The multi-split air conditioning installs can be involved, so it’s good to hear you found the workmanship first-rate and that the engineers were friendly, courteous and happy to talk you through things. And while not every job goes perfectly to plan, I’m glad the team handled any hiccups quickly and made sure the final result was spot on.
We genuinely appreciate your recommendation, and if you need anything down the line, just let us know.
Thanks again,
Jack
To be completely honest the engineer…
To be completely honest the engineer had a really bad attitude and was grumbling the whole time he was in our home. He then dropped a screw down our sink and had to take everything apart to retrieve it. He was moaning about his jobs for the day and the van he was in. He didn't even speak to me or say hello he only acknowledged my fiancé which was rude. Overall would not want to be using this company again.
16. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Thank you for your feedback.
I’m really sorry to read your comments and to hear that your experience with us wasn’t up to the standards we set as a business. As soon as this review came through, our office manager, Courtney, called to apologise and discuss it with you. We weren’t aware that you’d been left unhappy with our visit until today, and I’d like to apologise again for any dissatisfaction caused.
For transparency, our visit was arranged through your managing agent. While you’re not a direct customer of ours, you should still expect a polite and professional service, and I’m sorry if that wasn’t your experience. We’re no longer working with your landlord’s managing agent, so it’s unlikely you’ll be using our services in the future, either directly or indirectly.
I’ll be speaking with Graham about your feedback. He was working in one of our spare vans that day, and we also had three appointments cancelled at short notice by the managing agent. That’s of course no justification for any behaviour you felt was unacceptable, but knowing Graham as I do (for around 18 years — I was his apprentice), I can assure you there would have been no malice or intent behind how he came across. That said, there are undoubtedly lessons we can take from this to ensure nothing is taken the wrong way in future.
If you’d like to speak to me directly about this matter, I’d be happy to discuss it. You can reach me on our office number: 01522 300744. Please accept our apologies once again.
Many thanks,
Jack McGovern
Managing Director
Glow is a very professional company
Glow is a very professional company. They provide thorough detailed quotes, communicate well, work in a timely and efficient manner and respect and care for the home they are working in. Lovely people to deal with throughout in all departments . Would highly recommend.
9. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Elizabeth,
Thanks for the lovely review. Really glad to hear you found the whole process professional from start to finish from the detailed quotes and communication to the way the team worked in your home. We always aim to be efficient, respectful and easy to deal with across every department, so it’s great to know that came across.
If you ever need anything in the future, just let us know.
Many thanks,
Jack
We had a leak on the heating system
We had a leak on the heating system. At short notice we were slotted in for a visit from Graham. Although clearly not a fan of new technology he was more than able to not just sort out the leak, but also to reset the complicated controls to make sure the kids are now toasty warm.
15. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Ed,
Thanks for the review. Glad we could get you booked in at short notice, and great to hear Graham managed to sort the leak and get the controls reset so everything’s running properly again. He’ll appreciate the mention even if he’s not the biggest fan of modern tech, he always makes sure the job’s done right.
If anything else crops up, just let us know.
Cheers,
Jack
We were new customers and we will…
We were new customers and we will continue with them
Good service
14. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Robert,
Thanks for taking the time to leave a review. Really pleased to hear your first experience with us was a good one, and great to know you’ll be continuing with us going forward.
If you ever need anything at all, just let us know.
Thanks,
Jack
Excellent service from very experienced company i would highly recommend using this company
I would highly recommend using this company they are very experienced in their field from booking in to do the work you want carried out to finish your job and paying your bills also very reasonable with the price all the staff and work force very good and helpful
14. lokakuuta 2025
Vastaus yritykseltä Glow Heating Services
Hi Steve,
Thank you for the great review. Really pleased to hear you found the whole experience smooth from booking in right through to completion and payment. It is good to know you felt the pricing was fair and that the team were helpful and experienced.
If you ever need anything in the future just let us know.
Thanks again
Jack
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