My order of 12 glass bottles was initially despatched through Royal Mail. Unfortunately they broke some of the bottles, and returned them to Glencrest. I spoke on the phone to a very helpful guy who t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon. Quick Google search lead me to Glencrest, 24 pack ordered yesterday... Näytä lisää
Yritys on vastannut
Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite so... Näytä lisää
Yritys on vastannut
Placed an order, it didn't arrive. Emailed, finally got a reply saying they would send tracking number the next day. No tracking number. FINALLY order has arrived and it's not what I ordered. Have ema... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Glencrest the Online Cash & Carry
Yhteystiedot
150 Clydeholm Road, G14 0QQ, Glasgow, Yhdistynyt kuningaskunta
- 01415790007
- ross@glencrest.co.uk
- glencrest.co.uk
4,4
Erinomainen
97 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great products and service
Great products of all my favourite scottish products some of which I am unable to buy south of the border. Also delivery was excellent placed order 1 say received the following day thank you Glencrest
19. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Heidi
Thank you so much for buying from us & taking the time to leave your kind review. Very much appreciated !!
Very easy to order and collect as close…
Very easy to order and collect as close by. Even bought even more than planned.
Staff were able to advise what sweets were suitable for vegetarians, info is also available on their Web page.
We will be back again.
4. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Lesleyanne
Thanks for popping in to our warehouse to shop with us, we're always happy to help in any way we can.
Your review is vey much appreciated so thanks also for taking the time to do that!!
Hard to find drinks...
The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon.
Quick Google search lead me to Glencrest, 24 pack ordered yesterday (Monday) and have just taken delivery today (Tuesday) will definitely be ordering more item's in the future.
Thank you 👍
14. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Carl
Glad we could help with the Irn Bru Tropical. Thank you for ordering that from us & taking the time to leave us a review. Very much appreciated!!
Glencrest cash and carry
Excellent quality and service and quick delivery brilliant 👏
2. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Neil
Thanks for ordering from us & taking the time to leave us a great review....much appreciated !!
Great selection of sweets for my…
Great selection of sweets for my scanning clinic, really fast delivery
Highly recommend
Thank you
1. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Leigh
Thank you so much for buying from us & also taking the time to leave us a review. Very much appreciated!! :)
Good experience
Great to be able to get brands that are difficult to find. A bit expensive but worth it. Prompt delivery and good communication. Would recommend.
14. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Elle
Thank you so much for buying from us & taking the time to leave a review.
Hopefully you're signed up to our mailing list & keep an eye on our Facebook & Instagram where we publicise lots of promotional discount codes.
Disappointed with my experience
First time delivery .Took a week to come and no text or email to let me know when it would be arriving
Driver left Tunnocks tea cakes and Twix on my doorstep in 22 degree heat at 10.30 in the morning
Won't be using again I'm afraid
7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Fiona
Not a great effort on our part there & my apologies for that. I can see your order was placed Thursday evening & delivered in one of our own trucks the following Tuesday. We normally quote 2 working days for delivery so this was a day later than we'd hope for.
More disappointing was our own driver leaving your delivery on your doorstep. My colleague has arranged a meeting with our driver tomorrow to share your feedback. In the meantime if there was any heat damage to any of the items in your order please share the detail with customerservices@glencrest.co.uk & they will resolve that for you.
Best Regards
Ross
Site easy to use and very prompt…
Site easy to use and very prompt delivery was very happy and will be ordering again soon 😁
14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Michelle
Thank you so much for ordering from us & taking the time to leave a review. Very much appreciated!!
SCAM? No product in package
I received an empty sunglass case and no sunglasses. I have written several emails but received no reply.
12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Ellen
Hopefully you received your sunglasses today & all's ok.
I know my colleague has updated you on what went wrong. I can only add my apology to his for messing up your original delivery. Thank you for your patience while we resolved our mistake & hope you enjoy your new sunglasses.
Best Regards
Ross
Yey, new shop for me unlocked!
I was worried about using a new site , especially after reading some reviews but I am so happy! The delivery was so quick , with no issues whatsoever , and at a great price ( I like a certain energy drink that is a nightmare to get in shops)
13. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Lorna
Thank you so much for ordering from us & taking the time to leave us a great review....much appreciated!!
Good price on the items I wanted and…
Good price on the items I wanted and quick delivery.
19. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi John
Thank you so much for buying from us & taking the time to leave us a kind review....much appreciated!!
Delivers and packed really well would…
Delivers and packed really well would definitely recommend them to everyone.
19. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Jamie
Thank you so much for buying from us & taking the time to leave a review & recommendation...very much appreciated!!
Quick delivery ,my favourite drink wil…
Quick delivery ,my favourite drink wil buy again and again ,very happy customerl
19. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Tracey
Delighted you were very happy with your delivery from us. Thanks for buying from us & taking the time to leave us such a kind review....much appreciated!!
Great company
Great company, great service. Wide range of products at keen prices. Smooth prompt delivery. Excellent customer service, friendly & efficient. Nice range of Northern Irish products too, - much appreciated.
Well recommended.
16. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Michael thank you very much for both your order & taking the time to leave your very kind review. Much appreciated !!
Not very happy unfortunately
Not very happy unfortunately
As my son has an eating disorder, the order of Capri Sun is one of his safe foods/drinks and the bulk amount saves money.
The whole package had been damaged. I was advised to send an email to sales with pictures but had no response.
27. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Darren
Firstly I'm sorry to hear you felt your experience with us was only 2 Star. Clearly that's not where we aim to be.
I'm trying to investigate your experience as described in your review & have emailed you personally to understand the issue & find a solution but you haven't replied. Furthermore I've searched all of our email in boxes & can't find any correspondence from you.
If you can reply to my personal email, forward the photographs, I can guarantee I'll thoroughly investigate & find a solution. In my experience there aren't many problems that can't be resolved with proper 2 way communication.
Great selection of items at reasonable…
Great selection of items at reasonable prices. The website is very easy to use and found everything I needed. Delivery was really quick. Overall great first experience of using this company and will definitely be using them again 👍
27. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Hi Maria
Thank you so much for buying from us taking the time to give us such a fantastic review. Very much appreciated !!
Amazing company!
Hi there I wanted to give some feedback on the delivery driver and service I received. I put in the order on Saturday and even with a bank holiday yesterday was delivered today with no hassle and the delivery driver was the kindest most sweetest driver I have ever had the privilege to meet. Thank you for the amazing service. I will definitely be back again !!!!!
2. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Thank you so much for your kind review Natasha. Great to hear that feedback & thank you for your order....much appreciated!!
Excellent value and excellent servie
Excellent value and excellent servie. Ordered
on the Thursday and got my delivery on the Friday.
20. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Thanks for taking the time to leave us a review Frances, much appreciated !!
The process went well
The process went well. The goods arrived without any problems after customs had been paid. (Ship to Denmark)
24. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Glencrest The Online Cash & Carry
Thanks for your review Morten, much appreciated!
They don't get back to your email when…
They don't get back to your email when something is wrong, but they do get back to you within 1 hour if your asking for something to buy. Maybe get back to your customers regardless of the question...
Update: Issue solved :)
3. huhtikuuta 2023
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.