Company is dishonest or at least scammers. I Ordered something for $9.99 and they charged me two additional fees of $60+ and would not refund it. AI email responses. Not helpful and they robbed me.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Primera compra en esta tienda y valió la pena se la recomiendo a todos ahora me toca esperar la llegada de mis compras
La mia esperienza su Trustpilot e' stata molto soddisfacente. Mi ero iscritta per errore, quando mi sono accorta di cio' ho contattato l'assistenza clienti la quale ha risposto subito con grande gent... Näytä lisää
Muy buen trabajo del equipo de atención al cliente. Resolvieron un inconveniente enseguida. Muy recomendable.
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick response with my request
Quick response with my requests .
Thank you escalation team
Thank you Edith
It was okbut I thank u for refunding me…
It was okbut I thank u for refunding me my money bk
I was granted a refund because I was…
I was granted a refund because I was not happy with my purchase! They were very helpful and resolved my issue. SERVICE was A++!
“Alero helped solve my problem.”
“Alero helped solve my problem.”
Gracias al equipo de escalada…
Gracias al equipo de escalada solucionaron mi problema
0 stars!!
0 stars!!! Wouldnt recommend ever! This company is holding my refund* from a purchase i didnt make* (i have emails to prove) that i have reached out numerous times, completely unsatisfied!! If as stated in your email " that i will recieve my refund once you see my review- i will be ss and sending to email weve been in correspondence!! Because i feel like theres gonna be another excuse next!!!
Everything went smooth when it came to…
Thank you, to Elsa from the Escalation Team. Everything went smooth when it came to refunding my card back, I appreciate the fast response time it took to address my issue.
Imani helped solve my problem
Imani helped solve my problem. I really liked how quickly they responded to me. My issue was resolved with only a couple of emails. I would have given 5 stars but my issue needed to be escalated to Imani.
Resolution of cancellation of account.
Resolution of cancellation of account.
Zoe me ayudo
Confusión en suscripción
Aunque tuvimos nuestras indiferencias, lograron darme una solución a mi caso y en todo momento fueron amables conmigo y supieron darme respuestas pertinentes, contundentes y de manera rápida. Quedé muy satisfecho
I'm not sure what all of this means…
I'm not sure what all of this means regarding my refund and vouchers. Where do I go to redeem vouchers. Where are they? Did you send me a package from Spain.
They responded back to my email very…
They responded back to my email very quickly.
Destaco el excelente apoyo que recibí…
Destaco el excelente apoyo que recibí por parte de Edith. Gracias a su orientación y buena disposición, fue posible resolver mi inconveniente de forma rápida y eficaz.
Gizmoward is doing a fine job in doing…
Gizmoward is doing a fine job in doing its customers well. Even the unintended ones. My card was charged by a mistake and when they were notified they immediately sent me the below letter apologizing for the misunderstanding and offering me a complimentary voucher as a good will gesture as wel l as returning the money that was previosly removed from my account. I was great full for the email and will have reached total elation once I've received my money. Another review will follow once this matter is fully resolved.
Hello Steven,
I am writing to you personally from the Escalation Team to discuss your case, which has been assigned to me for final review.
After carefully reviewing everything, I have approved crediting the charged amount back to the same account you used for your purchase.This is an exception made specifically for your situation, as I wanted to ensure you are completely satisfied with the resolution.
In addition to the compensation, we will also provide you with a €30 complimentary voucher to use on our website, should you wish to give us another opportunity in the future. This is a goodwill gesture to thank you for your patience and understanding.
To finalize your case in our database and mark it as resolved, I kindly ask you to share your feedback about your experience with me through a short review on Trustpilot. Your feedback not only helps me properly close your case, but also shows other customers they can trust us when they need help.
I had to contact your company because I needed a refund.
I had to contact your company because I saw a second charge from your company. I worked with Jeremy and I told him what I thought was my purchase. He is processing a refund because I thought I was buying was buying was hobby lobby diamond art kits and not credits from your company.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








