Legacy Arvostelua 

Exceptional customer experience - support is timely and the team clearly cares about doing right by their customers

Very professional, with solid technology and clear instructions. A bit inconvenient that they don’t have a 24-hour receptionist or even a directory option when calling. The only thing that stopped them from getting 5 stars.

This was such a quick and convenient experience compared to the alternatives. The purchase experience was simple and straightforward. The box/kit arrived when it was scheduled. When it arrived the kit looked premium and well thought out. Instructions were clear and easy, then just drop it off to get it mailed back. In a few days my results were on their website including an option to freeze. It was so easy!

We purchased an at-home sperm kit that was user-friendly, straightforward to use. I had some questions that the team was able to promptly answer within a day; overall, they made an otherwise daunting process fairly easy!

The turn around time is amazing! We did a sperm analaysis and DNA fragmentation. Sent out his sample on Wednesday morning and we had results Friday morning before 6am! Absolutely fantastic! The price is high but it is what it is.

Fast and easy process, feels like a smart investment. I did their long term cryostorage which worked out to be fairly inexpensive and I like the fact they split samples across multiple locations for safety

Everything about the process was seamless and very speedy. The kit was very professional and I got my results within a day. Thank you!

Owners are great people

Being over 35, I really wanted to understand how my DNA fragmentation looked. After doing some research, I found that Legacy is the only at-home company offering this specific test, and I’m so glad I went with them during my short visit to the US! The process was seamless from start to finish, and I was thrilled to see that my results came back within the normal range. As someone who’s very health-conscious, that was such a huge relief. Thank you, Give Legacy, for making something so important so simple and stress-free!

Great customer support, very thoughtful team

I had a shipping delay with my sample which was frustrating because I had to retest but their customer service team was really helpful in sending out a replacement. The results were posted a day after my sample delivered and they were easy to understand. Overall, it was pretty easy to and the kit was high-end and durable.

My husband had a vasectomy and absolutely refused to go back to test and be sure he was all clear. A friend told us about legacy and we were so appreciative. Once the embarrassment factor of going in person was removed from the equation, he had no problem doing it from home. Thanks for the peace of mind that we will not have any surprises.

Me and my husband loved using this service. Great alternative to going to a clinic - cheaper, quicker, and more comfortable. The analysis gave us and my OBGYN helpful info about his sperm and was an easy thing to check off of our list.
It was a bit pricey but still less than a clinic.

So they use FedEx as the carrier to send your sample back to them. Idk if it’s a fedex thing but FedEx held onto our sample and didn’t inform us or Give Legacy. We called Give legacy to tell them about situation, they sent us a new kit for free. When the second kit arrived, there were missing products in it that made it unable to do the process. You would think a popular company with great reviews would use a better mail carrier/package carrier and not send missing products. We will try for a third kit and see what happens… so far really not impressed with Give Legacy.

I was a little nervous at first but they makes the process so simple and easy. Got my results in no time.

Customer service was super helpful through out the whole process.

Thank you Legacy.

I rarely write reviews, but after using Legacy I felt compelled to share. As a health-conscious single guy in NYC, I’ve been trying to do all the little things to future-proof my life, fertility included. Legacy made that possible in a way that feels modern and respectful.

The entire process was surprisingly fast: kit delivered, sample taken, results back, sample frozen — all without stepping foot in a clinic. The privacy is excellent (discreet packaging, secure dashboard), which I appreciated. And the multi-location storage of samples gives me confidence that things are handled with care.

The tech side impressed me too: the dashboard interface is clean, easy to navigate, and transparent. Their lab reports were clear enough that I could follow exactly what was measured, and where improvements are possible. As someone who tracks fitness metrics, having that kind of documentation matters.

All in all, Legacy gives me peace of mind that when I do decide I want kids, I’ll have preserved options. If you care about your health, want options, and don’t want fertility concerns to distract you now, this is a smart move.

I’ll be honest, I was a little skeptical at first, but my experience with Legacy completely changed that. From the very beginning, I felt supported and guided through every step of the process.

Something that could have felt awkward or uncomfortable was instead handled with professionalism and care, which really put me at ease. Communication was clear, the service was discreet, and I never felt rushed or left in the dark.

What stood out most was how approachable and respectful the entire team was. They managed to make a sensitive situation feel straightforward and stress-free. In the end, I walked away not only impressed with their professionalism but also grateful for how much they cared.

I’d definitely recommend Legacy to anyone who might be nervous about taking this step. They really do make all the difference.

Amazing experience. I never knew the process would be so comfortable. I came, I saw and I conquered the somewhat awkward world of freezing my sperm.

Overall great experience. Very easy to use and provide great customer service.

Great customer service and amazing staff!