From when we initially went to look at a new sofa we have nothing but exemplary service. The sales team took time with us and fully explained all aspects of purchase and delivery. The delivery team we... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Again lady we dealt with before in the bedroom furniture helped us get what we needed without any issues. Feel very comfortable with service she always gives us.
Excellent Service: Telephone advice very helpful prior to visiting the shop in Broughty Ferry. Lynda, our sales assistant, was friendly and gave us an excellent service. In fact the whole experi... Näytä lisää
On Saturday 25/07/2025, my wife and I visited the furniture department at the Broughty Ferry shop where we were assisted by Claire in ordering an electric recliner. Our experience was superb, the effi... Näytä lisää
Yrityksen tiedot
- Huonekaluliike
- Makuuhuoneen sisustus
- Lattiamateriaalit
- Valaisinliike
- Olohuonekalusteiden myynti
- Patjamyymälä
Yrityksen kirjoittama
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Yhteystiedot
180 Brook Street, DD5 2AJ, Broughty Ferry, Yhdistynyt kuningaskunta
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great firm to buy from
Great firm to buy from. Parcel arrived on time and the crockery was packed really well with plenty of padding. Will definitely use Gillies for my next purchase
Helpful sales staff
Helpful sales staff. Everything went to plan and excellent carpet fitters. No complaints at all.
Smooth and efficient experience.
Everything with our purchase went smoothly, from ordering from overseas in December, to the final recent delivery.
Our Recent Gillies Experience
Our experience when buying our new bedroom furniture from Gillies was very good. Staff were very helpful with good communication until our items arrived. Delivery was at a time which suited us and the men were respectful of our property when assembling our furniture.
We are also very pleased with our purchase and would recommend Gillies.
Carpet delivery and layingNice friendly
Nice friendly, carpet laid quickly and to a high standard. Room left tidy. Over all a great job done.
Excellent product
Excellent product, from service to delivery, exceeding expectations .
The staff were very helpful
The staff were very helpful, and keep me up to date with the delivery
Firstly the person who sold us the…
Firstly the person who sold us the Hypnos Mattress knew all about them and had visited the factory.
Delivery was problem free
Good service in the shop and on…
Good service in the shop and on delivery. I do think that you should offer all cusyomers delivery only or delivery/assembly as a choice, as I'm glad I queried as it would not have been worth paying the extra £50 to assemble it with 5 bolts. However, absolutely 100% happy with my purchase, would shop again
The 3 men who came were excellent
The 3 men who came were excellent
and cosidered us at all times ! They did a super job and when finished offered to put all of our furniture back!Altogether a wonderful experience !
An excellent team !
Slow delivery. Lack of communication regarding status of order. Poor stock availability system on online website.
Ordered a set of 4 Denby Blue Haze pasta bowls and two Denby Blue Haze large mugs. Gillies website then stated (at the checkout) that only one mug was available, so I purchased this along with rhe pasta bowls.
Delivery was very slow, with poor communication by Gillies appertaining to tracking the parcel. This was despite the fact that delivery charges were expensive - £7.99.
The parcel did arrive safely eventually, and items arrived in one piece.
A day or so after placing the above order - I checked the Gillies website again - and it showed that there was one Denby Blue Haze large mug available to purchase. So - I purchased this one mug - and had to pay another £7.99 for delivery - which I was annoyed about - as I had tried to purchase this mug with my initial order.
After paying for the second order ( the single mug ) - I was later emailed by Gillies to say that they did not have the item available , and that they would issue a refund.
Obviously Gillies as an online company do not have a very good stock availability system - which in this day and age is unacceptable.
Disappointing service overall.

Vastaus yritykseltä Gillies
Staff Clark Rennie Very helpful and…
Staff Clark Rennie Very helpful and patient with lots of information
Delivery date slipped a couple of…
Delivery date slipped a couple of months.
However the chaps who did the actual delivery were excellent.
Wouldn’t order from anywhere else
I received excellent service from beginning to end - from ordering my kitchen flooring from Kevin (as always) to the laying of the flooring !! I wouldn’t even consider anywhere else .
Great customer service from a reliable supplier.
Great customer service and attention to detail from Lynda in the Bed Department. Reliable and helpful delivery provided by very accommodating driver and assistant.
Staff very helpful and understanding…
Staff very helpful and understanding there was no pressure to buy
Such a range of household items
Another quality piece of furniture from Gillies.
Excellent service provided from staff in the store.
The range of furniture and accessories in Gillies is wonderful: contemporary, traditional, unusual. Lovely to browse, and ideal if you are searching for a special gift.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







