My mum’s review dated 18th July was very negative due to her disappointment with a memorial plaque we received. Looking back that could have been partly down to us ordering a product which was too sm... Näytä lisää
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Easy to search, study, decide and buy. Excellent communication, well packaged and received in good time and just lovely personalised piggy banks for my two grand children. Family businesses are import... Näytä lisää
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Ordered 72£ of gifts, including 2 mugs 11£ each. One of the mugs started showing a brownish discharge coming from underneath the metal top lining. Cleaning impossible. Clearly poor quality. No refunds... Näytä lisää
Great quality and great value products delivered quickly! Also very friendly and prompt customer service, who were very helpful when there was some confusion around my delivery, which ended up just be... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are a family run business. Our team is also our extended family, full of dedicated creatives who design all of our beautiful personalised products! We have been branding products for over 20 years but in 2019 we wanted to start and offer thoughtful personalised gifts into the retail market. We offer excellent quality products from personalised chopping boards to hand drawn piggy banks. Our team pride themselves on quick and quality customer service. We understand and cater for our customers’ needs to ensure we hold onto repeat custom for years to come.
Yhteystiedot
The Distribution Centre, Unit 6B, Cameron Court, Winnington, CW8 4DU, Northwich, Yhdistynyt kuningaskunta
- hello@giftsinajiffy.co.uk
- giftsinajiffy.co.uk
4,4
Erinomainen
271 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality personalised sports bags…
Great quality personalised sports bags for my little boy he loves them , fab price and quality.
Delivery was also fast and efficient.
Will use again for sure
Thank you !
7. heinäkuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much, Joanna, for your amazing 5-star review! 🌟 We're so happy to hear your little boy loves his personalised sports bags – that makes our day! 😊 We're glad you were pleased with the quality, price, and speedy delivery too. We truly appreciate your support and look forward to helping you again in the future. Thank you! 🛍️💙
I wanted to place an order on their…
I wanted to place an order on their Etsy store for some canvas tote bags, but the price kept going up the more I put in my basket!
Their bags are advertised at £4.49 each which is £17.96. They then sent a 10% off coupon which made the bags £16.16, plus £3.95 for 1st class post which brings the total to £20.11 which I was happy with.
However when I started adding the personalised names for each bag as requested, this then made the bags £5.39 each plus a whopping £9.92 in postage costs making the order nearly £30!
When I sent a message to question this I was told "We do charge for each additional item due to postage cost increases for multiple items."
I explained the above and said you can't charge more for the bags as well as charge more for postage! It does not cost nearly £10 to send 4 small tote bags. I send parcels with Royal Mail all the time and it does not cost this much to send a small parcel.
But if you order on their website, guess what the price of the bag stays as advertised and the postage cost doesn't increase! It seems they change their mind on what they fancy charging on Etsy to get more money out of people.
I like to support small business, but not when I'm being ripped off! I've taken my business elsewhere to a much nicer lady who was far more helpful and even gave me free delivery!
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Hi Chloe,
Thank you for taking the time to leave a review, although we're very sorry to hear of your disappointment.
We did explain that postage costs on Etsy increase with each additional item due to the way Etsy calculates shipping based on weight and size brackets. This is out of our control, and we do our best to remain transparent in our pricing structure. We also took the time to respond to your question promptly.
Rather than accepting the explanation or choosing to order via our website, where, as you correctly pointed out, postage is fixed, you chose to write a lengthy complaint. It’s also worth noting that a quick look at your Trustpilot profile shows every review you've left is negative, which suggests this may be a pattern rather than a one-off issue.
We are a small family business doing our very best to provide quality products and honest service. While we understand we won’t be the right fit for everyone, we don’t feel your accusations of being “ripped off” are fair or accurate.
We genuinely wish you all the best and hope you were happy with your final purchase elsewhere.
Have a great day 😊
Kindest regards,
Megan
Very happy
Hi, ordered personalised presents for my sons birthday- good prompt delivery and very happy- thank you.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for the lovely 5-star review, Lisa! 🌟 We're so glad to hear you were happy with the personalised gifts and our prompt delivery. We hope your son had a fantastic birthday! 🎉🎁 Thank you again for choosing us! 😊
Just made a purchase in memory of my…
Just made a purchase in memory of my late Wife. Extremely pleased with the item, very quick delivery. Would highly recommend
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your heartfelt review, Mark. We're truly honoured that you chose one of our items in memory of your late wife, and we're so glad to hear it brought you some comfort. Your kind words mean a lot to us, and we really appreciate your recommendation. Sending you our warmest wishes. 💛
Poor quality, no refunds after more than 30 days.
Ordered 72£ of gifts, including 2 mugs 11£ each. One of the mugs started showing a brownish discharge coming from underneath the metal top lining. Cleaning impossible. Clearly poor quality. No refunds if no complaints within 30 days. Never again!
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Item was delivered to wrong house
Item was delivered to wrong house. Photo was of a completely different house and not of a house nearby. I called but was told I had to deal with Royal Mail. I called royal mail who said it was delivered to the correct house but the photo is not the house. So no item delivered and this was for a surprise 70th birthday party. I ordered well in time, but lady didnt get her present.
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you for your feedback, and I’m so sorry to hear about your experience.
Your order was dispatched on time via the delivery service selected at checkout, and it's incredibly frustrating when things go wrong after it's handed over to the courier. Unfortunately, once the parcel is with Royal Mail, we don’t have control over the final delivery, but we completely understand how disappointing this situation must be, especially as the gift was meant for such a special occasion.
We recommend following up with your local delivery office directly, as they may be able to provide more specific information about where the parcel was delivered. The delivery photo clearly doesn't match your address, and we understand how confusing and upsetting that is.
Please feel free to reach back out to us with any updates or further help you might need, we want to support you as best we can in resolving this. Again, we're truly sorry that the gift didn’t arrive as intended.
Very quick service wrapped good so get…
Very quick service wrapped good so get no damage got some lovely gifts
16. kesäkuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you for your wonderful 5-star review! 🌟 We're so pleased you were happy with the quick service and careful packaging. It’s great to hear you found some lovely gifts – we really appreciate your support! 😊🎁
Very prompt response to an e mail query…
Very prompt response to an e mail query - quality of product very good.
9. kesäkuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you for your wonderful 5-star review! 🌟 We're so pleased to hear you were happy with our prompt response and the quality of your product. Your kind words mean a lot—thank you for choosing us! 😊
Just recieved lovely gifts from…
Just recieved lovely gifts from granddaughter, tea cup and biscuit board, will use them every day. Delivery on the 12th June with great care,thank you.
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your wonderful 5-star review, Paul! 🌟 We're delighted to hear you loved the gifts from your granddaughter and that the tea cup and biscuit board will be part of your daily routine – that’s exactly what we love to hear! We're also glad everything arrived safely and with care. Enjoy your special gifts and your well-deserved tea breaks! ☕🍪😊
Perfect gift.
Just received bottle opener, a present for my hubby's birthday. Saw Gifts in a Jiffy on This Morning, they were doing an item on personalised Fathers Day gifts, and I thought they look cool, so looked them up. Saw the bottle opener and as my hubby enjoys a bottle of beer after work I thought perfect gift for him. I love it and I know he will. Now going to check out their website.
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your amazing 5-star review! 🌟 We're thrilled you found us through This Morning and chose the bottle opener as a birthday gift—such a thoughtful idea for your hubby! 🍻 We're so glad you love it and we're sure he will too. Have fun browsing the website, and thank you again for your support! 😊🎁
Have used your site before
5. kesäkuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your 5* review! x
Personalised Swimbags
The personalised swimbags were just as good as I'd hoped. Nice quality material and well printed.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for the lovely 5-star review, Christine! 🌟 We're delighted to hear the personalised swim bags met your expectations. It's great to know you were happy with the quality and print. We really appreciate your support! 🏊♀️🛍️😊
A Truly Special and Flawless Personalized Gift from Giftsinajiffy purchased a personalised…
I recently purchased a personalised gift from Giftsinajiffy, and I couldn't be more delighted with the entire experience and the final product. From start to finish, the process was seamless, and the quality of the item exceeded my expectations.
9. toukokuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much, Smita, for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with us and that your personalised gift exceeded your expectations. It means the world to our team to know you were delighted with both the service and the final product. We hope to welcome you back to Giftsinajiffy again soon! 😊🎁✨
Highly recommend 🙂
I ordered twice by mistake and they sorted it straight away , refunding me for the extra order . The book was lovely . Great service and quality, highly recommend! 🙂
14. huhtikuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much, Anne-Marie, for your kind 5-star review! 🌟 We're really glad we could quickly sort out your order and that you were happy with the book. Your recommendation means the world to us! 😊📚💖
Gorgeous photo frame
Bought a photo frame and had it personalized. It came really quickly, personalisation was just as I asked and the quality is amazing. Thank you I will def be using you again
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear you loved the personalised photo frame and that it arrived quickly and just as requested. Your kind words mean a lot to us! 😊🖼️💖
Personalised mug
Nice quality, brightly coloured mug with cute personalisation. Arrived promptly.
31. maaliskuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much for your lovely 5-star review! 🌟 We're so pleased you loved the quality and bright colours of the personalised mug—and that it arrived promptly too! Enjoy your new mug and thanks again for supporting our small family business x
Ordered and delivered in a few days
Ordered and delivered in a few days
Love the mug this granny belongs too Makes me smile every time I see it x
26. maaliskuuta 2025
Absolutely stunning gift
Absolutely stunning gift, efficient, effective and really appreciated. Thank you
5. maaliskuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much for the wonderful 5-star review! We're thrilled to hear that the gift was exactly what you were hoping for and that it made such a positive impression. Your kind words mean a lot to us! We're so glad we could provide an efficient and effective experience x
Amazing customer service
Amazing customer service. I needed 29 personalised items in a very short timeframe and they were dispatched and delivered promptly. Would highly recommend and will definitely use again. Thank you so much.
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Giftsinajiffy
Thank you so much, Susie, for your amazing 5-star review! 💖 We're delighted to hear that you were happy with our customer service and speedy turnaround for your personalised items. It was our pleasure to help, and we truly appreciate your recommendation. We look forward to serving you again in the future! 😊✨
A little gem of a company!
Found completely by chance, but the gifts looked interesting, unique and good value.
I ordered a number of personalised golf shoe bags, they were delivered in excellent condition just a few days later and surpassed my expectation in terms of value for money.
Communication was good as well. Will certainly be using again when I next need that niche little gift that needs to be unique to the recipient.
4. maaliskuuta 2025
Vastaus yritykseltä Giftsinajiffy
Thank you so much, Karl, for your wonderful 5-star review! ⭐️ We're thrilled that you stumbled upon us and found our gifts to be unique and great value. It’s fantastic to hear that the personalised golf shoe bags exceeded your expectations and that you were happy with our communication and service.
We truly appreciate your support and look forward to helping you find more special, one-of-a-kind gifts in the future! ⛳🎁😊
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