Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Näytä lisää
Yritys on vastannut
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Näytä lisää
Yritys on vastannut
Fabtastic, great prices abd fast delivery. My Christmas shopping is already done for the year, thanks Giftbox!
Yrityksen tiedot
Yrityksen kirjoittama
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Yhteystiedot
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä GiftBox
Hi Dean, thank you for taking the time to leave a five-star review! We’re pleased to hear that you are happy with our faulty stock policy and that experience has been easy.
Always great to deal with if there’s a…
Always great to deal with if there’s a problem it is resolved quickly. Very good company.😁
6. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Anne, thank you for taking the time to leave a five-star review and your kind words! We’re glad to hear any issues are resolved quickly and that you’ve had a positive experience with Giftbox :)
Love the light arrived in good time and…
Love the light arrived in good time and well packed
5. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Renato, thank you for taking the time to leave a five-star review! We’re so happy to hear you love the light and that it arrived quickly and well packed. Thank you for shopping with Giftbox :)
Great products
Great products, friendly staff, I ordered 2 x pizza ovens for click and collect.
Very fast delivery.
4. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Jen, thank you for taking the time to leave a five-star review! We’re so pleased to hear you’re happy with Giftbox products, friendly service, and fast click & collect delivery for your pizza ovens.
Still waiting for my parcel not…
Still waiting for my parcel not delivered no tracking very bad
20. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Sue, We’re sorry for the frustration caused. At the time you contacted our customer service team, tracking information was not yet available. As soon as the tracking details and estimated delivery date became available, these were shared with you directly.
Vastaus yritykseltä GiftBox
Hi Julie, thank you for taking the time to leave a five-star review! We are thrilled your Giftbox order arrived quickly :)
Good service
Ceramic plate was broken on delivery but Kirra immediately sent out a replacement free of charge. Pizza oven works a treat.
4. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi David, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your package arrived broken. We’re glad that Kirra from our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Overa Cinema couch
Speedy delivery like 4 days after id ordered item, easy to order on the gift box website. I would buy from here again 🙂
4. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Claire, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox website and speedy delivery :)
XEcho 50w karaoke speaker
Hassle free transaction on line ordering and fast delivery (as out of stock for click and collect ) this my second purchase. Truly please with the product and discounted price.
18. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Chiew-lian, thank you for taking the time to leave a five-star review! We’re so pleased to hear your online ordering experience was hassle free and that your delivery arrived quickly. We hope you enjoy your Giftbox purchase and the great discounted price.
Heated foot massager.
Purchase and delivery process was great. Unfortunately the product was faulty and had to wait for a replacement which was a little disappointing as it was for a Mother’s Day gift.
3. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Matt, thank you for your feedback. We’re sorry the product was faulty and that the replacement delay impacted your Mother’s Day gift however we are glad the Giftbox customer service team were able to resolve the issue.
The order was done quickly and is now…
The order was done quickly and is now on its way to me. I’m very happy.
19. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Shirley, thank you for taking the time to leave a five-star review! We are glad it was quick to place and dispatch the Giftbox order :)
Vastaus yritykseltä GiftBox
Hi Steve, thank you for taking the time to leave a five-star review and we are so happy to hear that you are happy with Giftbox prices and product quality :)
Poor customer service and no support for faulty product
I purchased an auto rotate gas pizza oven that stopped working after only around one year of normal use. I was told there are no spare parts available and no repair options. GiftBox refused to offer any repair, replacement or refund and simply stated the product was out of warranty. I expected a product of this value to last much longer and better support from the retailer.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GiftBox
Hi Chloe, thank you for your feedback. We’re sorry to hear about your experience with the pizza oven and understand your disappointment.
Unfortunately, as the product is outside the warranty period and spare parts are not available from the supplier, we were unable to offer a repair or replacement. We appreciate your comments and will pass your feedback on to our team for review.
Order was ready with in 5 mins of the…
Order was ready with in 5 mins of the store opening. Quick collection and hassle free.
19. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Aaron, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had such a fast experience with GiftBox Click and Collect!
Vastaus yritykseltä GiftBox
Hi Cathy, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our Giftbox products and that your order arrived quickly :)
Great service delivered on time product…
Great service delivered on time product excellent
8. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Belinda, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our Giftbox Hazel sofa and that your order arrived on time :)
Awesome product
30. syyskuuta 2025
Vastaus yritykseltä GiftBox
Hi Heath, thank you for taking the time to leave a five-star review! We are thrilled you love Giftbox My Arcade Space Invaders Pocket Player just as much as we do :)
It is always so convenient and easy to…
It is always so convenient and easy to buy from gift box ✌🏻
18. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Linda, thank you for taking the time to leave a five-star review! We’re so pleased that Giftbox is always so convenient and easy to purchase from :)
They are convenient
They are convenient, close to my home and very reasonably priced.
I love the new product range definite attention grabbers.
29. huhtikuuta 2026
Vastaus yritykseltä GiftBox
Hi Celeste, thank you for taking the time to leave a five-star review! We’re so pleased to hear that you found Giftbox store location convenient. It’s great to know you were happy with our products, and pricing.
There was a bit of mess with the…
There was a bit of mess with the ordering but the workers trying to fix the error were great
18. toukokuuta 2026
Vastaus yritykseltä GiftBox
Hi Lynette, thank you for taking the time to leave a four-star review! We are please our Giftbox team were able to resolve the error with ordering.
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