I found them very helpful, maybe a little slow with some things, but on the whole above average. So far no problems with the car except for a slight rattle underneath, other than that all is well. If... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Keep away from this company at all cost, i bought a car for my granddaughter trusting it would be reliable for her,big mistake it was dangerous and could have burst into flames at any time, every thin... Näytä lisää
Bought a car from here which had subframe issues on previous MOTs. When purchasing they car they advised all issues would be fixed. And the new mot showed no issues. 5 months later subframe snap... Näytä lisää
Wow what an amazing showroom. On arrival we were met by Matty! Friendly, accommodating and nothing was too much trouble even got us a coffee always welcome 🤣 Large range of cars for all budgets. Afte... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They seemed good at first but then…
They seemed good at first but then the service quickly went down hill.
I called when I saw the car online, he answered quickly and was keen to answer questions. I sent the deposit via bank transfer, at this point he was still responding to queries via text.
I had to call to confirm car delivery, which isn't great. When the car was delivered, I felt the attitude change. The car salesman did not come to the delivery, it was just the driver who had a poor level of English. So I had to call him to ask about the car, but he was no longer polite and even hung up the phone on me. And to add the car was dirty.
The following day I called to ask about the VC5 form, I had the green slip but I wanted to know if he changed the keepers log book already. I have called multiple times since then as well as texted. No answer, no responses, no replies. This doesn't give me confidence with the 6 months warranty on the car.
Customer service does not end once you get the customer's money. This has left a bad taste in my month. If 'hit it and quit it' was a transaction, this is how it feels. Poor service.
I have had to call DVLA to receive the relevant info and register the new keeper. They informed me that there has been no change so I will have to do it myself. The car sales man could have replied, it wouldn't have been fatal to rely 'no' or answer the phone. God forbid I should have any issues with the, he won't answer at all.
Positive is, atleast the car was delivered on time. Not the worst, but far from excellent.
Great experience …
Went with our daughter to buy her first car. Loads of choice, all staff really helpful and very friendly. Selected a car the same day - good warranty and breakdown cover
Overall great and would certainly return!
Con artists
Con artists
Sold me a vehicle that had been in an accident and lied to me about the length of Mot on it
Wow what an amazing showroom
Wow what an amazing showroom. On arrival we were met by Matty! Friendly, accommodating and nothing was too much trouble even got us a coffee always welcome 🤣 Large range of cars for all budgets. After test driving a few we settled on a Citroen DS3. Valeted and Mot done prior to hand over Inc a warranty too. Was such a swift and easy purchase and would not hesitate in recommending this company to all. Thanks guys
Seriously BAD!
NOTHING good to say about these con artists. Lie about the condition of their motors and about the MOT’s. They are quick to grab your money but once they’ve got it they … oh wait , funnily enough they GHOST you. Perfect name for them!
Please, don’t buy from them!
GHOST IS THE PERFCT NAME FOR THESE…
GHOST IS THE PERFCT NAME FOR THESE FRAUDSTERS. TRUST ME ONCE THEY HAVE YOUR MONEY THEY JUST DISAPEAR. STAY AWAY.
THEY ARE THE WORST PEOPLE I'VE EVER DELT WITH. ONE STAR IS WAY TO GENEROUSE FOR THIS "COMPANY", IF I COULD IT WOULD BE MINUS 50. ABSOLUTE THIEFS. I'VE GIVEN THEM A £200 DEPOSIT ON THE BASIS THEY WILL GET THE ADVISERIES SORTED WHICH THEY HADN'T. THE CAR IS A DEATH TRAP AND HE HAS BARRED MY PHONE AND GHOSTED ME. DIRTY SCUM STAY AWAY. HOW ARE THEY STILL GOING. IT SHOULD BE SHUT DOWN. SCUMMMMMMM!!!!!!!!!!!!!!!!
Just dont risk it, lies.
They look good but dig deeper and its a second rate show.
If you do buy a car you will "not" recieve the "service" they promise.
This outfit have there hand in your back pocket with a smile on there faces. Avoid. Sold me a car with a faulty ECU avoid. Avoid.
lied to me
I’m resorting to writing a review to get a response from Ghost Motors. I bought a Mini Coupe from them a month and a half ago. I asked a lot of questions all in writing. One of the questions was if the car had the advisories from its recent MOT addressed. This included two front tyres apparently close to the legal limit (pffft), leak in exhaust and brake disc. I was told yes all advisories have been taken care of. So I got the car and I noticed straight away that it was pulling me around all over the place. My father in law is a mechanic so he took it in to check everything over for me and do the tracking. I didn’t mention anything about the advisories to him. I got a call from him a few hours later saying I had two very illegal and very dangerous front tyres and that if I had been stopped by police id have lost my license as they were that bad. That car should not have passed its MOT. I’ve barely driven it since I bought it. He also commented that he’d noticed a leak in the exhaust and that they’d put new brake pads on but left corroded discs on which makes no sense. So they lied to me about any of the advisories being taken care of as none of them have. I contacted the garage over a week ago and they won’t reply to me. It’s funny because when I wanted to buy the car they would reply to me each time I emailed within 15 minutes. I had to chase and chase for the warranty which ended up taking weeks to get mainly because the first time they sent the wrong reg to the AA. I’ve since emailed to give them one more week to respond otherwise I’m taking it further. Im going to be putting in a complaint via the AA, contacting my credit card company to hopefully get some money back for the cost of repairs and then contact the ombudsman and take legal action if necessary if they don’t respond to me in the timeframe I’ve asked with a reasonable solution. It’s a shame because everything else about the car is fine (apart from a few scuffs, large scratch and chipped vinyl boot stripes which were never mentioned as I was told it was immaculate) and it was with me very quickly. But they’ve really let themselves down by lying to me. I’ve sent them screenshots to remind them of our conversation as well as photos of the tyres and an invoice so it’s irrefutable. Ghost Motors - please contact me to resolve this.
Update - it appears ghost motors are trying to get my review taken down. Very suspicious as lots of negative reviews seem to have mysteriously disappeared.
I did eventually get some money back from them for the cost of the repairs. However they dragged their heels for over 6 months and the AA had to resort to threatening their AA approved status to get me the money back. Just to add insult to injury, the car has since had to have an engine rebuild when set me back nearly £2000. Do yourself a favour and avoid them.
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