As a former black taxi driver who also did many Gett fares it was good to use the app to get home after a day out in Glasgow. The taxi driver accepted the job very quickly and picked myself up and my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I use GETT to book black cabs for my mum who is a wheelchair user. multiple times have been sent cabs with non working ramps despite always picking accessible option. The result today has been an 82... Näytä lisää
London Black Cabs are hardly more expensive now than Ubers and in truth can save you both money and time by virtue of knowing the less trafficked routes and that they have that crazy turning radius an... Näytä lisää
Yritys on vastannut
The cab came within minutes of being ordered. The driver was extremely helpful with my husband, who has mobility problems, and uses a Zimmer type frame. Paul ( driver ) helped my husband get into our... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Gett by Lyft (UK)
Yrityksen kirjoittama
Hail, track and pay for your taxi from our app. Ride in comfort with thousands of the UK's highest rated and fully licensed taxi drivers.
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Yhteystiedot
326 City Road (lower ground), EC1V 2NZ, London, Yhdistynyt kuningaskunta
- 0207 397 4300
- customercare.uk@gettuk.com
- gett.com
4,4
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast service
9. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Lorraine,
Thank you so much for taking the time to leave us a review.
Getting you to your destination quickly and smoothly is always our top priority, so it is great to know we got you moving without delay.
Thanks again for choosing us, and we look forward to welcoming you onboard for your next trip.
Regards,
John Mc
Gett - powered by Lyft
Trying to message driver i couldn't see where i could write free hand it was just giving me a bunch of automated questions that had nothing to do with my question because I was taking my dog to vet
Tryingbto message driver i wanted to make sure it was okay to have large dog in car before he got to me but was just getting a much of automated bot questions so your system should make that easier
15. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Michelle,
Thank you for taking the time to share your feedback with us. We are sorry to hear that messaging your driver about your dog was frustrating during the booking process.
We completely understand why you wanted to confirm that in advance. Within the app, the driver notes section displays pre-filled options alongside a "select an option or type" field, which is intended to let you enter your own custom message. We apologise if this was not clear enough at the time.
Your experience highlights where we can improve, and we do take this feedback very seriously. We will pass your comments directly to our technical team so they can review the layout and work towards making custom messaging clearer and easier to use for future bookings.
Thank you again for bringing this to our attention, and we hope your dog's visit to the vet went well.
Regards,
John Mc
Gett - powered by Lyft
Driver very polite
15. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Customer,
Thank you so much for taking the time to share your feedback.
Black Taxi drivers take pride in offering a courteous and pleasant experience on every journey, so it is wonderful to know their service stood out to you.
Thanks again for choosing us, and we look forward to welcoming you on board again soon!
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear David,
Thank you so much for taking the time to leave us a review.
Punctuality, comfort, and smart navigation are what Black Taxi drivers for on every trip, so it is fantastic to know everything went so smoothly for you.
Thanks again for choosing us, and we look forward to driving you again soon.
Regards,
John Mc
Gett - powered by Lyft
My experience is always “great”
My experience is always “great” - from pick up, to the chosen route (as always a demonstration of the Knowledge) and the destination being reached in time. London cab drivers are professional.
I dearly hope that Gett will continue as in my experience it provides excellent rides.
13. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Elizabeth,
Thank you so much for taking the time to share such a wonderful review.
It is great to read your appreciation for the drivers' unbelievable Knowledge and professionalism. Black taxi drivers route knowledge is second to none, and knowing how much you value our service is fantastic. Rest assured, we are fully committed to keeping those high standards going for every trip.
Thank you for your loyalty and support, and we look forward to welcoming you back on board very soon!
Regards,
John Mc
Gett - powered by Lyft
Booking process is super easy
Booking process is super easy. Driver arrived very quickly and was very courteous and friendly. Got us to our destination safely and quickly. Great value.
11. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Nicole,
Thank you so much for taking the time to share your views.
It is wonderful to know you enjoyed a safe, friendly, and great value journey with us. Our drivers take real pride in providing a courteous and efficient service, so your kind words truly mean a lot.
Thank you for choosing us, and we look forward to welcoming you back on board soon.
Regards,
John Mc
Gett - powered by Lyft
Driver arrived on the booked time
Driver arrived on the booked time, helped in loading our luggage and efficiently navigated around the road closures near our destination
13. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Ian,
Thank you so much for taking the time to share your experience with us.
Black Taxi drivers take pride in being helpful and finding smart ways around tricky road conditions, so it is fantastic to know your trip went so smoothly from start to finish.
Thanks again for choosing us, and we look forward to driving you again soon.
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear Christine,
Thank you so much for taking the time to leave us a review.
Punctuality and a warm, welcoming experience are what we strive for, so it is wonderful to know we hit the mark for you.
Thank you for choosing us, and we look forward to welcoming you onboard soon.
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear Gretha,
Thank you for sharing your feedback with us.
You make a very valid point. With lower city speed limits, frequent roadworks, and constant diversions, keeping trips predictable is an ongoing challenge. Reliability is our top priority, which is why our drivers rely heavily on their extensive local route knowledge and access to bus lanes to bypass congestion and get you to your destination on time.
We truly appreciate your continued trust in us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear Lucille,
Thank you so much for taking the time to share your feedback. We are delighted to hear that you find our drivers so pleasant and helpful.
Black Taxi drivers take pride in giving a warm, welcoming, and comfortable journey, so knowing that their efforts shine through means a lot to us.
Thanks again for choosing us, and we look forward to seeing you on your next trip.
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear GW,
We are delighted to hear that your taxi arrived within two minutes.
Speed, reliability, and great service are what we aim for on every trip. By using expert local route knowledge and access to bus lanes, Black Taxi drivers always work hard to get you moving as quickly and smoothly as possible.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Excellent service
Excellent service. Booking process was super easy. The taxi arrived promptly and the driver drove really smoothly and safely. A real pleasure to be driven by someone who obviously anticipated the road conditions and drove accordingly.
10. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Chris,
Thank you for leaving such a great review.
It is wonderful to read your comments about the drive itself. Black Taxi drivers take pride in their professional approach, combining years of knowledge with skilled road awareness to deliver a safe, smooth, and comfortable journey every time.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Prompt and efficient
Arrived quickly. Pick up from a difficult site went smoothly and safely. Quick run back - good route.
9. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Mr O,
Thank you for leaving us such a great review.
Navigating tricky pick-ups and finding the most efficient routes are exactly what Black Taxi drivers excel at. Using their local knowledge and access to bus lanes, they always aim to deliver a safe, prompt, and hassle-free journey.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Great and friendly drivers
Great and friendly drivers
Nice cabs
Saves me having to pay and trip at end of trip
9. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear "Customer",
Thank you very much for taking the time to leave your feedback.
It is also great to know that you appreciate the convenience of in-app payments, making it hassle-free to just jump out at the end of your journey. Combined with black taxi drivers local route knowledge and access to bus lanes, we always aim to make every trip as smooth as possible.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
good driver
good driver, dealt with traffic jam blocking road just before destination in pleasant way.
3. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Mrs "J",
Thank you for taking the time to leave us a review. We are delighted to hear that your driver handled the traffic delay so professionally and kept the journey pleasant for you.
We look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Good experience
It was a good experience but the book in advance or make a reservation is a bit confusion.
6. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear Carlos,
Thank you for taking the time to share your review with us. We are glad to hear that you had a good experience overall.
We really appreciate your comments regarding the advance booking feature. We take feedback like this seriously, and we will be sure to pass your notes directly on to our passenger app team so we can work on making reservations clearer and simpler to use.
Thank you for choosing us, and we look forward to welcoming you back for another smooth journey soon.
Regards,
John Mc
Gett - powered by Lyft
This was my first time
This was my first time. The booking process was relatively easy. The ride was smooth. The driver was very friendly and helpful. I am asking myself why I hadn't used Gett before then.
3. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear John,
Thank you for sharing your experience with us. It is great to hear that your first journey with Gett went so smoothly.
Black Taxi drivers are known the world over for being friendly and helpful
Thank you for choosing us, and we look forward to welcoming you onboard for many more great journeys in the future.
Regards,
John Mc
Gett - powered by Lyft
Get Gett for London taxi!
Gett app is always super-reliable and very easy to use. Clear prices, so no surprices!
3. elokuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Dear "N",
Thank you for leaving us such a great review.
Being as transparent as possible with fares as well as a dependable service is top priority for us. We always aim to deliver a smooth journey without any surprises along the way.
Thank you for choosing us, and we look forward to your next trip.
Regards,
John Mc
Gett - powered by Lyft
Vastaus yritykseltä Gett by Lyft (UK)
Dear Karim,
Thank you for sharing your feedback with us.
Reliability and safety are at the core of everything we do. Black Taxi drivers combine years of training and knowledge to ensure a passengers journey is smooth, efficient, and dependable.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
turned up on time and the driver was…
turned up on time and the driver was very helpful
30. heinäkuuta 2026
Vastaus yritykseltä Gett by Lyft (UK)
Hi Paul,
Thank you so much for taking the time to share your feedback.
Punctuality and great service are exactly what we strive for, and our drivers love getting you to your destination smoothly and efficiently.
Thanks again for choosing us, and we look forward to welcoming you back on board for another great trip soon.
Regards,
John Mc
Gett - powered by Lyft
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