My dad recently signed up and recommended me. From the first initial phone call with Jack, speaking to Reon and also Chris, such a good team and such great advice, I didn’t realise how important it is... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Cher was very polite and knowledgeable, she was clear about the policy and made it very easy to understand. I will be referring other family members to her. Great service.
Yritys on vastannut
Hi There. Reon took me through the process of completing the application & purchase of my policy, very professional, polite, efficient, patient, no questions were too much trouble for him to answer,... Näytä lisää
Yritys on vastannut
This is for Reon (oliver) My husband and i just had the pleasure of speaking with Reon a.k.a (Our Oliver) and I can't express enough how truly exceptional he is! He is not only incredibly patien... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Yhteystiedot
Yhdistynyt kuningaskunta
- getprotected.co.uk
4,8
Erinomainen
576 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Both members of staff that I spoke to
Both members of staff that I spoke to, were very friendly and informative. They went over everything ensuring that I understood everything and didn't leave any questions unanswered
27. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Hi Toni, thanks so much for your review. We’re really pleased to hear both advisers were friendly, informative and made sure all your questions were answered clearly. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Fantastic service from start to finish
Fantastic service from start to finish. Highly recommend.
24. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Hi Kelly, thanks so much for your review. We’re really pleased to hear you received fantastic service from start to finish. It means a lot that you’d highly recommend us as well. If you ever need anything, we’re always here to help. Get Protected customer services
The sales rep that marketed the product…
The sales rep that marketed the product to me was friendly, patient and detailed. He was professional.
24. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Hi Obioha, thanks so much for your review. We’re really pleased to hear the adviser was friendly, patient and professional while taking the time to explain everything in detail. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Cher was very helpful and professional.
30. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Godwin, thank you for your kind words, we’re really glad Cher made such a positive impression and provided a helpful and professional service.
Connor was an absolute diamond
Connor was an absolute diamond. Was very clear and concise with the information he gave left me feeling very happy and secure with the decision I made. He is a credit to the company!
29. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Joshua, this is great to hear, thank you. Connor will be really pleased, we’re glad he made everything clear and left you feeling confident in your decision.
Vastaus yritykseltä GetProtected
Julie, thank you, we’re glad everything was explained clearly and you had a good experience.
Vastaus yritykseltä GetProtected
Jazmin, thank you so much, we’re pleased you found the service helpful and supportive.
Good customer services
28. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Solen, thank you, we’re glad you had a good experience with our customer service.
Vastaus yritykseltä GetProtected
Tara, thank you, we’re really pleased you found the team helpful and friendly without any pressure.
Great staff members very helpful…
Great staff members very helpful explained everything very well 10 stars
24. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Victoria, thank you for the amazing feedback, we’re so glad everything was explained clearly and that you had such a positive experience.
Rhia was fantastic
Absolutely lovely woman called Rhia called me and went through process step by step. Very friendly and answered all my questions and sorted me out with the best policy for me and not just the most expensive one.
Really happy with the service I recieved and the very good price.
23. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Joanne, thank you so much for this lovely review, Rhia will be so happy to read this. We’re really glad she took the time to guide you through everything and helped you find the right policy for you at a great price.
Vastaus yritykseltä GetProtected
Alistair, thank you, we’re glad you’re happy with the value of your cover.
Vastaus yritykseltä GetProtected
Hi Lourdes, thanks so much for your review. We’re really pleased to hear you had such a fantastic experience. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Very friendly explained things so I…
Very friendly explained things so I understand very satisfied
21. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Donna, thank you, we’re really pleased everything was explained clearly and that you’re satisfied with the service.
Professional and clear good customer…
Professional and clear good customer service
21. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Roland, thank you, we’re glad you found the service professional and clear.
i wasnt sure at all but Leon Explained well i appricaited Thank you
i wasnt sure at all but Leon Explain
20. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Beerpal, thank you for your feedback, we’re glad Leon was able to explain everything and help you feel more confident.
I am disgusted and feel violated after…
I am disgusted and feel violated after having discussed at length personal matters with this company who said they would contact me and never did!!! I am a great believer in “say what you mean & mean what you say” well this representative who dealt with me did not!
Response to recent investigation:
Firstly would like to thank Mr D. Cullen for talking the time to thoroughly investigate this matter; to convey to me his findings; in addition to the actions that will be taken to ensure that no potential customer endures the same experience. Secondly I appreciate the meaningful apology made to me to resolve the matter.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GetProtected
Thank you for taking the time to leave your review. We are very sorry to read how strongly you feel about your experience, and we take comments of this nature extremely seriously.
At Get Protected, we aim to deliver a high standard of service at all times, including clear communication and following through on any commitments made to customers. From what you have described, this falls short of the standards we set through our training, monitoring, and oversight processes.
We have made attempts to locate your details based on the information available in your review; however, we have unfortunately been unable to identify you or any associated enquiry. Without this, we are unable to fully investigate or progress this matter as a formal complaint.
We would very much like the opportunity to look into this for you and put things right. Please could you contact me directly at m.cullen@smartercover.co.uk with your name, contact details, and any additional information about your interaction, so we can carry out a full review.
We appreciate you bringing this to our attention and hope you will allow us the opportunity to investigate further.
Very helpful and I am grateful for you
Very helpful and I am grateful for you, thank you
9. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Ansou, thank you so much, we really appreciate your kind words and we’re glad you found the service helpful.
Don’t seem legit - rude and pushy
A lot of information taken on the phone was relaid back wrong, which isn’t exactly promising. Calling from a local number however makes small talk that they’ve never heard of the area before and won’t take no for an answer. Asked multiple times if they could send me the quotes to look over as I had to go back to work but made it the hardest thing in the world. Very much a sales call instead of anything else. I don’t know why I stayed on the phone to them. 45 minute call and all I got was quotes for what they thought I should get instead of what I asked for, questioning responses I gave back which is rude, very pushy.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GetProtected
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t reflect the level of service we aim to provide.
We take comments around tone, accuracy of information, and customer experience very seriously. Our approach is intended to be informative and supportive, ensuring customers fully understand their options, but we recognise from your comments that this did not come across as intended in your case.
We are unable to identify your interaction from the details provided, and we would appreciate the opportunity to review this properly. Please could you contact me directly at m.cullen@smartercover.co.uk
with any additional details, such as the time of the call or your contact number, so we can investigate this fully.
For context, the majority of our customers highlight the professionalism, clarity, and support provided by our team, and we continuously use all feedback, including yours, to improve our processes and ensure a more balanced and customer led experience.
Getting insurance was never such a pleasure! *****
Leon Clarke, who was looking after me,was terrific. Always personable, open to any questions I had and a friendly approachable guy.
I didn't feel in the least bit like I was being rushed or pushed into anything, the call was refreshing, factual and engaging.
I needed to get a hold of a piece of information from my doctor's surgery to progress my application, and Leon was happy to give me a week to do so planning in a call back a week later to give me the time to obtain the information I needed.
At this point Leon also left me with his contact details in case I had any queries at all within that week.
As promised, I received my call back on the date agreed.
Leon proceeded to inform me that the call was being recorded, something I am always happy to hear as it's very reassuring.
Leon very kindly ran through all of the details of my application again at just the right pace, not too quickly, and thankfully not too slowly either.
The application thrn went to the underwriters, and in no time at all my application was successful!
I can't praise Get Protected highly enough for the service I teceived, it was terrific!
A special mention for Leon though, he was absolutely fantastic!
Even though, and in fact particularly because, this transaction was all done over the phone, I found him to be be someone I was happy to share my sensitive health questions with, and of course my bank details with when I agreed to go ahead with the policy.
I can't speak highly enough of Leon, and I believe Get Protected are extremely lucky to have him on board!
14. huhtikuuta 2026
Vastaus yritykseltä GetProtected
Mr O’Brien, thank you for such an incredible and detailed review, it really means a lot. Leon will be absolutely delighted to read this, we’re so pleased he supported you throughout, gave you the time you needed and made the whole process feel comfortable and reassuring.
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