Getorbicam Arvostelua 39

They are responsive to email, however the cameras took about a month longer to arrive then expected. Once I finally got them I opened one and tried to follow instruction to set up however I wasn't able to.

Although I returned the items prior to opening them, I found the support staff that I worked with during the return process to be extremely helpful, always upfront about what they meant, and seemingly understanding exactly what I wanted and how they could help facilitate that.

Big time scam. Order in December. 3 months and still not recived anything, Everytime I ask when it will be shipped, they send the standard response as follows:
Thank you for your patience.

Unfortunately, due to the high demand for this item, we are currently out of stock and are unable to process your order at this time. You have two options:

Wait 7–14 days for us to restock and send you a tracking number once your order is shipped.
Receive a full refund now.

We appreciate your understanding, and please let us know if there's anything else we can help you with.

These people are scammers. I ordered my cameras on 13th. September and there is no shipping information despite numerous e-mails requesting this. They just give you the run around 'Information has been forwarded to an appropriate department blah, blah, blah'.

The 'appropriate department' is probably the nearest waste paper basket.

Do Not Give them a Cent! And incidentally, ALWAYS double check any advertisers on any of the social media platforms. They do not control who advertises on their platforms at all in my experience.

PS - See their reply to my review below - more complete waffle.

Wish I’d read the reviews before ordering ! Ordered in early August, still not arrived!
Before I get the stock reply I have already ‘reached out’ & am being given responses going in circles.
Very very disappointed - don’t waste your money

I refer to the review of Mike Pall of 16 Feb 2025. I have experienced to same - no delivery and yet ordered on 8 Aug 2025. I have requested a refund as per OrbiCam's reply to Mike. We'll see what happens with the refund and non-delivered order #A548089C5C

I brought 4 of these. The only thing that is accurate in their you tube ad is the magnetic mount. Other than that it is all a scam. The cameras are absolutely terrible. They don't charge, the battery indicator on the interface for each camera shows flat even after 24 hours on charge. I have to reconnect every time I use the app. I'm still trying to figure out what I can use them for before I throw them in the bin.
DO NOT BUY.

Curious that the utube video says they were forced to stop selling in shops but then their website says they're so cheap because they only sell online! Clearly a very cheap Cinese product with fancy advertising to con people. I won't be buying...

DONT USE THIS COMPANY _ THEY JUST DONT DELIVER AND POOR CUSTOMER SERVICE

Been waiting a month. Still no sign of package arriving. Feel embarrassed that I fell for the advertising scam....
Order No: 048F19F5F7

Getorbicam wifi ' security ' camera total SCAM ! RIP OFF ! £40 a unit ! $54 a unit ! from Getorbicam .. these are £9-10 or $12 on Amazon THEY DO NOT function = do / as you state in/on YouTube video . * NOTE * ALL/MOST OF THE FIVE STAR ***** REVIEWS HERE ON TRUSTPILOT FOR Getorbicam HAVE ONLY EVER GIVEN 1 ONE ! REVIEW EVER SO I ASSUME MADE UP AGAIN SCAM / LIES !! THEY WERE NOT developed by your silicon valley engineers LIES LIES LIES you are a SCAM SCAM ! oufit ripping off the public . YOU ARE NOT disrupting the security industry LIES ~ terrible organisation Getorbicam ..

All the good reviews are from people who have only posted one review (in their total life).

All the bad reviews are from people who in the main have posted reviews about other things.

The profile pictures used of the customers who have posted good reviews do not exist in the entire WWW, you cannot find their image used elsewhere so I suspect they may have been AI generated or from "Stock" photos.

The design / layout of the reviews looks like "Trust Pilot" but they are not from there.

Be very careful and do your research, I'm not buying.

Up to now more than a month that I ordered the product and haven't received it. Very bad service.

It will be interesting to see if this post gets published. Basically, I need to let everyone know who is thinking about buying this absolute rubbish. You will be very disappointed when you compare the product with any hype you have seen or read. Please don't fall for any of the marketing gimmicks like limited time, product is sold out but......., how futuristic the development came about, etc etc. I exercised my 30 money back guarantee and even that was a problem. The company did not want to know about any refunds. They kept trying to talk me into keeping it and after some persistence offered a paltry % of a refund but nothing near what the cost was. When the offer was rejected they kept trying to up the % of the refund time and time again but never offering the full amount back. Do yourself a favour and STEER CLEAR !!!!!!!

I cannot warn people enough to keep away from this company. I fell for their marketing sell on utube and bought a security camera for nearly £40. It is not worth a £1. The company is in Lithuania and the camera is made in China. Absolute rubbish. They do not want to refund customers so ignore the 30 day no quibble money back guarantee. They will offer you a partial refund to 'go away'. Thankfully I paid by paypal and they refunded me as the piece of junk they sent me was not as advertised. The are at best scammers and at worse criminals.

Garbage app that is dominated by large ads for QR code readers and other sketchy items. The instructions don't make sense and the devices do not connect to my modem. When I requested that I send the items back - only a couple days after receiving them - company representatives gave me the 'run around' by trying to offer me a discount in lieu of returning the non-functioning devices (including 2 mini SD cards). This looks to be a dodgy operation run out of Lithuania.

The device frequently disconnects from the app, making it unreliable. Additionally, it must remain constantly connected to a power outlet, which significantly limits its portability and convenience. This critical detail was not mentioned anywhere in their advertisements or on their website, it only became apparent after purchasing and receiving the product.

Customer service BOTS that don't resolve your issue and constantly close your ticket. You have to keep writing and rewriting and they just put you off and close your case. Absolutely astonishing "service" - I was asking for a refund as they never sent the product. Good luck.
Update: to respond to companies reply below. I tried again to you guys keep telling me to wait for my product- now it’s funny it’s so bad. Been waiting since February. This company is a scam - more concerned with review optics than actual service- steer clear!!!!

Waste of money will not work from 5 g router bought 3 of these absolutely no use to me at all waited over 2 months for delivery for something I can’t use. No mention of not being to connect to WiFi until you try it. Save you money for something that is made in u.k.