Getorbicam Arvostelua 39

TrustScore 2/5 tähteä

1,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

They are responsive to email, however the cameras took about a month longer to arrive then expected. Once I finally got them I opened one and tried to follow instruction to set up however I wasn't abl... Näytä lisää

Saanut 1/5 tähteä

Big time scam. Order in December. 3 months and still not recived anything, Everytime I ask when it will be shipped, they send the standard response as follows: Thank you for your patience.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Getorbicam wifi ' security ' camera total SCAM ! RIP OFF ! £40 a unit ! $54 a unit ! from Getorbicam .. these are £9-10 or $12 on Amazon THEY DO NOT function = do / as you state in/on YouTube video .... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

All the good reviews are from people who have only posted one review (in their total life). All the bad reviews are from people who in the main have posted reviews about other things. The p... Näytä lisää

Yritys on vastannut


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

39 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

They are responsive to email

They are responsive to email, however the cameras took about a month longer to arrive then expected. Once I finally got them I opened one and tried to follow instruction to set up however I wasn't able to.

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Although I returned the items prior to opening them, I found the support staff that I worked with during the return process to be extremely helpful, always upfront about what they meant, and seemingly understanding exactly what I wanted and how they could help facilitate that.

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I never received my order from 12-27-25

27. joulukuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hello Billy,

Thank you for bringing this to our attention.

We understand how important timely delivery is. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Oliver from OrbiCam

Saanut 1/5 tähteä

Big time scam

Big time scam. Order in December. 3 months and still not recived anything, Everytime I ask when it will be shipped, they send the standard response as follows:
Thank you for your patience.

Unfortunately, due to the high demand for this item, we are currently out of stock and are unable to process your order at this time. You have two options:

Wait 7–14 days for us to restock and send you a tracking number once your order is shipped.
Receive a full refund now.

We appreciate your understanding, and please let us know if there's anything else we can help you with.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hello Josmon,

We appreciate you bringing this to our attention. The experience you described is not at all what we aim for.

After locating your communication with our customer support team, we're glad to see that the situation was resolved in the meantime, and the package reached you.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Oliver from OrbiCam

Saanut 1/5 tähteä

These people are scammers

These people are scammers. I ordered my cameras on 13th. September and there is no shipping information despite numerous e-mails requesting this. They just give you the run around 'Information has been forwarded to an appropriate department blah, blah, blah'.

The 'appropriate department' is probably the nearest waste paper basket.

Do Not Give them a Cent! And incidentally, ALWAYS double check any advertisers on any of the social media platforms. They do not control who advertises on their platforms at all in my experience.

PS - See their reply to my review below - more complete waffle.

13. syyskuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Simon,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected.

Please know we’re doing everything we can to expedite your order. Could you send us your order number via support@getorbicam.com ?

We'll investigate this and make sure it gets to you ASAP.

Thank you for your patience! 🙏

Saanut 1/5 tähteä

Wish I’d read the reviews before…

Wish I’d read the reviews before ordering ! Ordered in early August, still not arrived!
Before I get the stock reply I have already ‘reached out’ & am being given responses going in circles.
Very very disappointed - don’t waste your money

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Martin,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected.

Please know we’re doing everything we can to expedite your order. Could you send us your order number via support@getorbicam.com ?

We'll investigate this and make sure it gets to you ASAP.

Thank you for your patience! 🙏

Saanut 1/5 tähteä

Not delivered after 1.5 months

I refer to the review of Mike Pall of 16 Feb 2025. I have experienced to same - no delivery and yet ordered on 8 Aug 2025. I have requested a refund as per OrbiCam's reply to Mike. We'll see what happens with the refund and non-delivered order #A548089C5C

23. syyskuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Bernard,

We regret any inconvenience due to the delay and understand your disappointment. 💔


To assist you promptly, please provide your order details to support@getorbicam.com. Our dedicated support team will thoroughly investigate the issue and find a suitable resolution, whether it involves a replacement or a refund.

Saanut 1/5 tähteä

SCAM. DO NOT BUY

I brought 4 of these. The only thing that is accurate in their you tube ad is the magnetic mount. Other than that it is all a scam. The cameras are absolutely terrible. They don't charge, the battery indicator on the interface for each camera shows flat even after 24 hours on charge. I have to reconnect every time I use the app. I'm still trying to figure out what I can use them for before I throw them in the bin.
DO NOT BUY.

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hello Me,

We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨

When you have a moment, could you email us at support@getorbicam.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.

Thank you for allowing us to improve your experience! 🙏

Saanut 1/5 tähteä

Curious that the utube video says they…

Curious that the utube video says they were forced to stop selling in shops but then their website says they're so cheap because they only sell online! Clearly a very cheap Cinese product with fancy advertising to con people. I won't be buying...

14. syyskuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Jason.

We're sorry to hear you feel that way.

We are committed to providing a legitimate and reliable service.

We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you.

If you've encountered any issues, please get in touch with us directly at support@getorbicam.com 💬 so we can address your concerns promptly.

Saanut 1/5 tähteä

RUBBISH

DONT USE THIS COMPANY _ THEY JUST DONT DELIVER AND POOR CUSTOMER SERVICE

10. syyskuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Barry.

We're sorry to hear you feel that way.

We are committed to providing a legitimate and reliable service.

We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you.

If you've encountered any issues, please get in touch with us directly at support@getorbicam.com 💬 so we can address your concerns promptly.

Saanut 1/5 tähteä

Been waiting a month

Been waiting a month. Still no sign of package arriving. Feel embarrassed that I fell for the advertising scam....
Order No: 048F19F5F7

26. elokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Geoffrey,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected.

Please know we’re doing everything we can to expedite your order. Could you send us your order number via support@getorbicam.com ?

We'll investigate this and make sure it gets to you ASAP.

Thank you for your patience! 🙏

Saanut 1/5 tähteä

Getorbicam wifi ' security ' camera total SCAM ! RIP OFF ! £40 a unit ! $54 a unit ! from Getorbicam .. these are £9-10 or $12 on Amazon THEY DO NOT function = do as you state in/on YouTube video

Getorbicam wifi ' security ' camera total SCAM ! RIP OFF ! £40 a unit ! $54 a unit ! from Getorbicam .. these are £9-10 or $12 on Amazon THEY DO NOT function = do / as you state in/on YouTube video . * NOTE * ALL/MOST OF THE FIVE STAR ***** REVIEWS HERE ON TRUSTPILOT FOR Getorbicam HAVE ONLY EVER GIVEN 1 ONE ! REVIEW EVER SO I ASSUME MADE UP AGAIN SCAM / LIES !! THEY WERE NOT developed by your silicon valley engineers LIES LIES LIES you are a SCAM SCAM ! oufit ripping off the public . YOU ARE NOT disrupting the security industry LIES ~ terrible organisation Getorbicam ..

8. elokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hello Graham,

We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨

When you have a moment, could you email us at support@getorbicam.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.

Thank you for allowing us to improve your experience! 🙏

Saanut 1/5 tähteä

Reviews Origin?

All the good reviews are from people who have only posted one review (in their total life).

All the bad reviews are from people who in the main have posted reviews about other things.

The profile pictures used of the customers who have posted good reviews do not exist in the entire WWW, you cannot find their image used elsewhere so I suspect they may have been AI generated or from "Stock" photos.

The design / layout of the reviews looks like "Trust Pilot" but they are not from there.

Be very careful and do your research, I'm not buying.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Stinky.

We're sorry to hear you feel that way.

We are committed to providing a legitimate and reliable service.

We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you.

If you've encountered any issues, please get in touch with us directly at support@getorbicam.com 💬 so we can address your concerns promptly.

Saanut 1/5 tähteä

Up to now more than a month that I…

Up to now more than a month that I ordered the product and haven't received it. Very bad service.

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Lawrence, we truly apologize for the delay. 🚚⏳

We understand how frustrating it is to wait longer than expected, and we’re doing everything we can to speed things up.

Could you share your order number at support@getorbicam.com so we can track the shipment and provide an update?

Thank you for your patience—we’re working to resolve this for you ASAP!

Saanut 1/5 tähteä

STEER CLEAR !!!!!!!!!

It will be interesting to see if this post gets published. Basically, I need to let everyone know who is thinking about buying this absolute rubbish. You will be very disappointed when you compare the product with any hype you have seen or read. Please don't fall for any of the marketing gimmicks like limited time, product is sold out but......., how futuristic the development came about, etc etc. I exercised my 30 money back guarantee and even that was a problem. The company did not want to know about any refunds. They kept trying to talk me into keeping it and after some persistence offered a paltry % of a refund but nothing near what the cost was. When the offer was rejected they kept trying to up the % of the refund time and time again but never offering the full amount back. Do yourself a favour and STEER CLEAR !!!!!!!

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Pete 👋,

We’re sorry to hear that you’re not completely satisfied. Your experience is very important to us, and we appreciate your feedback! 💬💙

If you still need further assistance, feel free to reach out to us directly at support@getorbicam.com 💬, and we’ll make sure to address your concerns right away.

Saanut 1/5 tähteä

Scammers - Keep Well Away

I cannot warn people enough to keep away from this company. I fell for their marketing sell on utube and bought a security camera for nearly £40. It is not worth a £1. The company is in Lithuania and the camera is made in China. Absolute rubbish. They do not want to refund customers so ignore the 30 day no quibble money back guarantee. They will offer you a partial refund to 'go away'. Thankfully I paid by paypal and they refunded me as the piece of junk they sent me was not as advertised. The are at best scammers and at worse criminals.

13. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Sue,

We’re truly sorry to hear you didn’t have the experience you were hoping for.

If you still need further assistance, feel free to reach out to us directly at support@getorbicam.com 💬, and we’ll make sure to address your concerns right away.

Saanut 1/5 tähteä

Garbage app & poor customer service

Garbage app that is dominated by large ads for QR code readers and other sketchy items. The instructions don't make sense and the devices do not connect to my modem. When I requested that I send the items back - only a couple days after receiving them - company representatives gave me the 'run around' by trying to offer me a discount in lieu of returning the non-functioning devices (including 2 mini SD cards). This looks to be a dodgy operation run out of Lithuania.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Andrew,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@getorbicam.com 💬, and we’ll make sure to address your concerns right away.

Saanut 1/5 tähteä

Not worth the money

The device frequently disconnects from the app, making it unreliable. Additionally, it must remain constantly connected to a power outlet, which significantly limits its portability and convenience. This critical detail was not mentioned anywhere in their advertisements or on their website, it only became apparent after purchasing and receiving the product.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Kiran,

We appreciate your feedback and are sorry to hear about your experience. Please reach out to our customer support at support@getorbicam.com 💬 with details about the setup issues you're facing.

Our dedicated team is ready to assist you.

Saanut 1/5 tähteä

Customer "service" is a joke

Customer service BOTS that don't resolve your issue and constantly close your ticket. You have to keep writing and rewriting and they just put you off and close your case. Absolutely astonishing "service" - I was asking for a refund as they never sent the product. Good luck.
Update: to respond to companies reply below. I tried again to you guys keep telling me to wait for my product- now it’s funny it’s so bad. Been waiting since February. This company is a scam - more concerned with review optics than actual service- steer clear!!!!

25. helmikuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi Linda 👋,

We’re sorry to hear that you’re not completely satisfied. Your experience is very important to us, and we appreciate your feedback! 💬💙

Could you please reach out to our support team at support@getorbicam.com with more details about the issue? Our team is here to help and will work hard to find the best solution for you, whether that’s a replacement, refund, or another resolution.

Thank you for giving us the chance to make this right! 🙏

Saanut 1/5 tähteä

Waste of money will not work from 5 g…

Waste of money will not work from 5 g router bought 3 of these absolutely no use to me at all waited over 2 months for delivery for something I can’t use. No mention of not being to connect to WiFi until you try it. Save you money for something that is made in u.k.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Getorbicam-logo

Vastaus yritykseltä Getorbicam

Hi 👋,

We’re sorry to hear that you’re not completely satisfied. Your experience is very important to us, and we appreciate your feedback! 💬💙

Could you please reach out to our support team at support@getorbicam.com with more details about the issue?

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