Mulberry Arvostelua 

Confirmed coverage online for agreed upon price, then received confirmation email I would be fully covered. Without warning I received notification that my coverage would be reduced to below the entered amount in the system.

They reimbursed me quickly and provided great customer service. Great company!

Honestly, I don't know if I've ever had a better customer service experience, anywhere. Kristian went above and beyond to find the part we needed for our refrigerator. He was always cordial and responded with speed, concern and clarity. How often can you say it was a pleasure to go thru an extended warranty claim process? Here, that was the case. A great example of how it should be done!

So far, my experience with Mulberry is top tier. Their customer service is responsive and helpful, particularly when redeeming Mulberry rewards.

I've yet to work with them on a protection claim (knock on wood I don't have to), but should that happen in the future, I'm sure I'll be met with the same great service.

Very happy. Thank you!

They approved my claim quickly

The response time was great. They were polite helpful and covered exactly what the plain said it would. All in a timely fashion.

Everything was easy to process and I’m very content with the services

they got back to me relatively quickly and I got my funds within 2 weeks so I'd say that's pretty good and I would recommend using this service!

My Lg washer was making a loud noise. I contacted Mulberry and the next day they gave me name of the repair service company. To my service I had a repair company out a few days later. He said the repairs would have been too expensive so mulberry just authorized payment for a new washer the next day. No haggling or anything. I had the new washer on order the next day. Now I am just waiting for delivery. This was all done in less than a week.

I had an excellent experience with Mulberry. Ashlie was very helpful, I felt genuinely supported and I am very grateful.

Thank you so much

Amazing experience

At first it was hard to post a claim because the website was not working but the rep was responsive and filed for me. After that it was a smooth process

I'll just paste the email I sent Mulberry after they handled our insurance claim perfectly: "I wanted to send one last email and state how utterly blown away we are that this process was relatively painless and that you honored the warranty so fully. My wife and I have too many experiences where we end up fighting for the services for which we had paid. I was getting all armored up (psychologically) to defend our purchase with Mulberry, and then I got your email basically saying "a check is on the way." It was a surprise and huge relief. My wife and I have already told well over a dozen people about our positive experience with Mulberry, including me describing the experience in a large staff meeting. I certainly hope that your excellent customer service can continue to meet this standard, and that word of mouth pays off for your business. We will certainly look for the Mulberry warranty when making future purchases."

Competence and compassion!!!! This is so rare these days. I'm blown away. Couldn't be better.

I like the idea of the service and I’ve used it successfully once but the second time I needed it was not very timely and I ultimately decided not to go through with the claim just for the headache of it. I would like to be able to cover more types of items like my smartphone for example.

I never received any good communication about what was going on with my claim, and also how it would be resolved. I’m deeply unsatisfied especially since I payed MULTIPLE times for the Mullberry protection plan and then I didn’t receive anything until a year later.

Response was received within the 3-5 business day window, and the process was hassle free.

First time I ever out insurance on a product and I am so glad I did. We dealt with fire residue from LA fires and ruined a rug and they were so amazing taking care of me. 10/10.

Yeah these insurance are a joke! Not worth it....you have to navigate through Ai crap. Bring back actual good ol american customer service. I would not purchase again. They just take your money and run. I wish I would have seen these reviews before I purchased.