Geobear Arvostelua 

I had a virtual site assessment session with Raswan Malik from Geobear Uk. It was a very informative session and a thorough assessment. Raswan had put a lot of prep work in advance and fully answered every question in detail. Very pleased and fully recommend Geobear.

Recently read all the excellent reviews for this company and decided to ring for further help and information.Spoke to receptionist but unfortunately we couldn’t hear what was being said as a louder colleague who seemed to be in close proximity was unintentionally talking over what we were being told. The receptionist kindly asked for our telephone number and said that she would ring us back to continue our conversation. Unfortunately we did not receive any call back or help. First impressions of this company are not good , like to be able to work with helpful, reliable people. Disappointed.

The whole process from the initial meeting with Craig to job completion was very smooth and professional from a customer’s perspective. The preparatory work I needed to do was fully explained and straightforward. There was a need to redesign the solution based on discoveries on site, but this was done swiftly and at no extra cost. The whole job took only two days on site, which is impressive. I have a lot of confidence in the treatment provided and the total cost was reasonable and below what I expected. I thoroughly recommend Geobear.

I spoke to Razwan and it was honestly very helpful. He explained everything clearly, he took his time to do a proper assessment, he didn't try to upsell anything, and I'm much more reassured about my house. I would recommend this service to anyone. There are other engineers I've contacted who charged much more or who didn't even respond so the whole process was better.

Wspaniała firma, gorąco polecam, robota wykonana profesjonalnie, wszystko sprawnie bez zbędnej zwłoki.
POLECAM, SUPER WYKONANIE.

Disappointing when you come across a solution that may fix our ongoing shrinkage/heave problem at our property.

Original communication was fine with appointment booked 4weeks in advance with virtual call booked. On the day I sat for 45minutes waiting for the engineer to join the call. 2 phone call during the wait to the main line taken but no reply was forthcoming.
I rang to register the issue and was told to book another slot in 5 weeks time. I registered my dismay at waiting again and was promised a call by the engineer.

The engineer Michael did call and initially helpful. It was agreed I would send him extensive and comprehensive video of our problem both during and after heave via What’s App. No further communication received.

Like I said disappointed because I was excited when I come across this company but communication and follow through has been poor on this occasion.

So helpful from the beginning of the process, explained clearly, surveys, thorough and kept in rouch at every stage till completion. Quick and excellent service

Geobear was a pleasure to deal with and very professional in assisting both our company and policyholder during the recent reinstatement works at the property.

Excellent product. Problem sorted quickly with minimal disruption or mess. Lose one star as communication was poor - I had to chase on several occasions to synchronise the drain company with Geobear so that the planned schedule could be met. As I was using a company appointed by Geobear, the timetable should have been sorted between the two companies without my input being necessary.

I highly recommend Geobear. The communication was prompt and clear, and the virtual site visit was thorough and extremely professional. I am very grateful for Craig's careful examination or my property, which was insightful and will likely save me a great deal of money.

We’ve been extremely impressed with Geobear and the geopolymer subsidence solution they’ve provided for our residence. From start to finish the whole process has been very professional; Geobear have been both informative and supportive throughout what has quite a traumatic experience for us. All our queries about the technical and practical application aspects of the solution were addressed and explained in great detail by Eslam, the Geobear subsidence specialist.
With regards practical application of the solution, the engineers turned up on time, were professional and friendly, explaining steps of the application process when asked and tidying up when the application was completed.
Post installation support from Geobear has been detailed and timely.
Based our particular experience of the Geobear residential subsidence solution and its application I would strongly recommend Geobear.

Quick to do. Knowledgeable and professional outfit. Strongly recommend.

Had a great experience with Geobear from the initial video survey through to completion of the work. We had honest conversations with our engineer, Razwan, who was transparent about pricing and kept us informed of our options at all times. Happy to recommend!

Great service for start to completion. Honest, reliable and stress free

The contact between me and the company.Raxwan the guy I dealt with was always very helpful polite and knowledgeable of the service I needed he always got back to me as soon as he could
Nothing short of superb customer service

After make intial enquiry and booking for consultation
i was contacted as agreed for video meeting.
Raz the area manager carried a detailed revue of the
issue ,with measurements and photos supplied by myself onsite.
As a summary to our meeting Raz imformed me that
he would not recommend any further action due to the absolutely minimal movement observed .

The engineers from Geobear knew exactly what to do, worked very well as a team, and internal cracks in my property had already closed by the time they had left. Very impressed.

Geobear was approached by a structural engineering firm working for my neighbour. The engineer carried out a street-level video 'site' call with Geobear, and they provided a quote for fixing the extensive damage caused by my neighbours basement work. I called Geobear and explained that the engineer did not work for me, the current position of the legal battle, and they agreed that a resin solution would not be viable. However, they retracted that when we were in front of a judge and my neighbour attempted to convince the judge that this solution (used for sheds and suchlike) was a cost-effective (his cost) solution. The judge was not an idiot and found in my favour. I was disappointed that Geobear had no integrity and was happy to put forward this solution, having never had a site visit. I later found out that they had been given work by the neighbour.

Very professional and polite.. Explained everything at every step of the process.
On site engineers went over and above expectations

Excellent communication from initial enquiry, survey&technical meeting web call with Paul through to my accepting the quote and arranging the works start.
The two ops who attended to undertake the work were excellent, explaining all the work & monitoring. Completed as agreed method and to the specification. The team were on site on time 08:00 and left by 12:00, all works to programme on the agreed day.
We are extremely pleased with the completed works.