Fullscript Arvostelua 

Terrific choices, easy website navigation and excellent customer service. My representative Jesús was delightful to work with, knowledgeable and helped answer all my questions. Thank you for a pleasant experience and conversation.

Meghan was great! Kind, patient, knowledgeable, and very professional. A superior representative for your company.

We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service provided!

My order was taken promptly, with courtesy and accuracy.

Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting them in my cart for me I give Natalie 10 stars. I actually was fortunate enough today to get her twice in a row! She was friendly did not hurry me through my questions/patient and I just wish all customer service was like this when taking orders!! our office has been ordering from Emerson for over a decade and I have found most representative to be helpful, but Natalie is THE BEST!!!

excellent!
fast and polite.

Jade answered my many questions and helped me with both my patient and professional accounts. Jade also assisted in tracking a refund for me.

someone fixed my new email for me

Fullscirpt is the best! They offer all the top brands in supplements and they ship out quickly. Their customer service is unreal. Jade G helped me with mistakes and even offered to ship out correct order overnight and without the extra charge. They are always helpful and super friendly.

Outstanding support!! Straightforward, KIND, patient & NO upselling! Many thanks for the assistance with the items I overlooked in my order yesterday! Simply the best!

Jesus did a great job on resolving my question related to adding a Multi-Patient Plan into. my dispensary!

Thanks again and all the best,

Dr. Markham

Customer support has been always very helpful and considerate. Jesus especially handled the situation as smoothly and efficiently as possible which greatly appreciate!!

Jesus helped me today and he was so kind and friendly. I had to call twice and I was blessed to get him both times. The error was my fault and he made me feel so much better by saying we are all humans and we all make mistakes. He was just so kind and even said if you need further help we’ll be here to help you. I so appreciated his support and kindness.

Brian was so friendly, patient, and helpful. I always need to place my order over the phone because of shipping challenges to my location. Really appreciate the awesome customer service.

Meghan was very helpful and the refund process felt easeful. seamless process.

First of all, I am a very loyal Fullscript customer and always will be! I use Fullscript for my patients and myself. I accidentally ordered the wrong supplement and Jesús R. was beyond helpful in getting me not only a refund but I also didn’t have to go through the hassle of even returning the product. He was respectful and very quick in his response. Thank you!

Pia S. was quick to respond to my return request. I was more than happy with the resolution. Fullscript provides amazing service and high quality products.

Jade was very helpful and clear with what she could do to help me place an order I already put in to add a few extra products I forgot. Superb customer service!

NOT WORTH THE TROUBLE / HEADACHE!!!

I've made orders numbering in the double digits with Fullscript - enough to cement my status as a "loyal" customer - and yet I can count on two (2) fingers the number of times my Fullscript orders were NOT screwed up.

From "heat sensitive" items being shipped without cold packs..."heat sensitive" items arriving gooey and MELTED... to shipping items with no expiration date... Fullscript's order handling & fulfillment has been downright lousy.

I once asked Customer Service, point blank, if I could *PAY* more JUST to have an extra cold pack placed in with my [expensive, heat-sensitive] probiotics. They refused.

THEN there's their "Premium" shipping, which is tantamount to highway robbery.

Case in point: I placed my most recent order on 8/31, and paid for "Premium" shipping that - at the time of purchase - "guaranteed" my items would be delivered by 9/4.

Well, today it is 9/8. I not only do NOT have my items, but DHL (Fullscript's horrendous carrier) also keeps pushing my delivery date estimate OUT...which means my [expensive] supplements are sitting on some truck, or in a warehouse, being degraded by sun exposure and/or high temps.

...yay.

(for reference: in the time I've been waiting for this latest Fullscript order, I've ordered - and received!! - items from - get this - HAWAII (!). FYI I'm in New England!!).

YES, it's tempting to use Fullscript because of the discount. But even their tempting discount is NOT worth the time [you'll be waiting to get your stuff], the money [you'll be tossing in the garbage for "premium" shipping] or the hassle [when they forget to add cold packs and your stuff arrives melted / destroyed].

My advice: shop elsewhere.

Pia S. was amazing! I had my first shipping issue in over 3 years that I’ve been ordering and they handled it right away. Other than this 1 time, shipping is always Very quick. They under promise and over deliver for sure. I appreciate FullScript immensely!