Frontline Collections Arvostelua 

145
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were very pleased with the service received from Frontline Collections in Skelmersdale. We found their staff, including Tony and Alec treated our cases with great importance. Their letters to our... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Used frontline a number of times to recover fees owed to us from patients and clients. Pleased with positive all round dealings with this company and they come well recommended. Worth pointing out the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great service!! Collect the debts for allocated fees we pass over, more usually than not. Also traced many debtors for us too which is a massive help. A trustworthy collection service that can be re... Näytä lisää

Yrityksen tiedot

  1. Perintätoimisto
  2. ja myös
  3. Haastemiehet
  4. Lakipalvelut
  5. Velkojen perintä

Yrityksen kirjoittama

Frontline Collections are the UK's leading Private Debt Collection Agency specialising in personal debt collection across the UK, EU & around the World. In operation since 2005, thousands of private individuals & companies regularly use Frontline's FCA regulated Debt Collection Agency services. We operate our fast track Collection services Nationwide and have offices based in Manchester, London, Scotland & Lancashire. We have a vetted network of specialist Debt Collection Officers across the United Kingdom and also have High Court Enforcement Officers to enforce Court Orders. Our Low Fixed fee service is strictly 'No Collection - No Commission' and we are pound for pound, the most cost effective solution for the collection of unpaid private debts.

Private Debt Collection

Yrityksen kirjoittama

UK's No1 Private Debt Collection Agency
UK's leading specialists in the collection of unpaid Private Debts. We assist individuals and companies with our leading Professional Debt Collection services.
International Debt Collection
From Austria to Australia, our Overseas Debt Collection service is second to no other for the collection of Overseas Private Debts.

UK's No1 for Private Debt Collection

We Maximise Collections but minimise the Cost!

We Maximise Collections but minimise the Cost!
Leading Experts for Private Debt Collection on a Local and Nationwide basis.

Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

145 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(145)

20 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

BACS payment received

BACS payment received, all collected and cleared. Fabulous Ta very much!!!

17. heinäkuuta 2019
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated

Kind Regards,

Client Services Team

Saanut 5/5 tähteä

We have been using frontline…

We have been using frontline collections to Collect unpaid fees on a regular basis for over three years. I would definitely recommend to any small to medium enterprise that relies on monthly paying customers for its cashflow. If we didn't have frontline as a back up for non payment we would struggle

15. heinäkuuta 2019
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated

Kind Regards,

Client Services Team

Saanut 5/5 tähteä

Quick Delivery

5th or 6th time we have had to use these recently and they keep delivering. Thanks very much.

6. heinäkuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review Mr Franks, it is greatly appreciated

Kind Regards,

Client Services Team

Saanut 5/5 tähteä

Good people to deal with !

Very happy with every element of the service received. Pleasant people to deal with and deliver on promises every time.

3. heinäkuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review Mr Maxwell, it is greatly appreciated

Kind Regards,

Client Services Team

Saanut 5/5 tähteä

I cannot fault this company

I cannot fault this company. Incrediable. A customer owed me £1,500.00. I called them on a thursday and spoke to Tony, a lovely and very helpful man.
He advised to send a legal letter for a small fee, and by Friday it had been signed for and delivered to the customer. Amazingly he proceeded to pay in fulll by the following Wednesday. Happy days.
I would highly recommend them and would not use any other company in the future.
Thank you Tony, Glaze Tech

19. kesäkuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review Mr Smith, it is greatly appreciated and your kind comments have been passed on to Tony in our New Business Team.

Kind Regards,

Client Services Team

Saanut 5/5 tähteä

Excellent service!We are a small Ltd…

Excellent service!We are a small Ltd company, one invoice of £300 hasn't been paid by my client. I called many debt collection companies, no one wants to do my case because of small amount of debts.(Most of them start £1000 of debts). Then I contact with "Frontline collection', they sent a legal letter to my client very quick. After 4 working days of received the legal letter, my client has paid full amount of debts.Thanks for efficient work! Anny

20. toukokuuta 2019
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards,

Client Services Team

Saanut 1/5 tähteä

Terrible company to work with

Terrible company to work with. Rude on the phone, useless at collecting money and when they actually do they take most of it with there charges. They have even tried to charge me for money that hasn't been collected. When they've 'exhausted' there resources and aren't able to get your money they ask if you want to apply for a CCJ which with there fees added costs you double than if you were to just do it on your own. My advice would be to just apply for a CCJ if someone owes you money, it is very simple and costs a lot less.

7. maaliskuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Dear Adam,

We regret that you have chosen to leave a bad review as we have done nothing but try to assist you with the recovery of the small amounts owing to you in a cost effective manner.

You asked us to assist you in recovering some small sums owed to you and we have duly tried to assist you each step of the way, recovering monies upon which a small deduction was made from monies recovered. In one particular scenario, we had been working a small debt for 2 and a half months - when the Collections Officer attending to the matter spoke to the debtors, they showed them a copy of a court claim they had received in respect of the debt in question, That meant we had been demanding monies unlawfully and incurred costs unnecessarily as you had failed to disclose you had taken this course of action.

Never once has anybody been rude to you or anybody else as we are a Professional organisation. We regret that you do not wish to pay the costs we have unincurred unnecessarily however we are a Business and it is a standard part of any Debt Collection Agency's terms of service. We cannot simply absorb costs unnecessarily and act unlawfully as a result of your actions.

You have also stated that we are "useless at collecting money" but the millions of pounds recovered by Frontline Collections would contradict that. Also, we totally refute the claims that any of our Staff are 'rude' or that any fees were due unnecessarily other than to simply cover costs incurred on your behalf.

That aside, again we regret the fact you have felt your experience with ourselves has not been a positive one however we wish you well in your future endeavours.

Saanut 5/5 tähteä

Great Company

I have to say Alec who advised us was fantastic, one letter later it was sorted, thank you for your help in this matter, we thought about trying to sort the problem for a year, one week with Alec and the money was in our account !!

5. marraskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service …

Excellent debt collection service that get the job done with high level of success. "Just had money into my account and very happy." Would recommend & will use again if ever needed.

17. lokakuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very good at collecting money using bullying skills

I appreciate that I owe a company money but suffering with a mental illness I don’t always deal with things correctly and was recently taken in for a residential stay. From leaving hospital I engaged into new employment I did set a date that I believed I could make a payment but unfortunately I then didn’t have the money to pay. I spoke to customer service advisor and was told tough payment was missed account is now with outbound collectors as its overdue and I missed the payment that was agreed I was further advised that I had to pay in full by the 15th Oct as that was the day collectors were due to visit. so a £40 debt would have increased massively with the extortionate fees that are charge.
I only have £30 in my account to last 3 weeks and had to pay £10 to hold further action and break down in tears on the phone. More emotional stress I cant deal with.
Reading the comments below you are very good at collecting monies but the tactics of bullying and threats of further action that are used arête do this are very harsh. Im currently deal with several debt collection agencies who have been nothing but helpful unlike Front line collections who are the rudest most unhelpful I have had the unfortunate experience of dealing with.
And then they respond with the nonsense lie below why would I say thank you to someone that bullies £10 out of me knowing It would leave me with only £20 for 3 weeks and has no sympathy for the situation. So I still have the same opinion that Frontline are bullies and liars and no matter how many staff leave good reviews your service is still rubbish I will also be posting this on other social media platforms. Haha where are you now you been shut down good

8. lokakuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

We regret that you felt it necessary to leave a bad review. As you clearly state, you did miss a scheduled payment date and therefore your account was actioned appropriately. Our Compliance team have reviewed the telephone call you have made reference to and it was conducted in a sensitive and professional manner. Indeed, the call in question was resolved and it ended very amicably with you expressing thanks to the Agent that had assisted you.

We appreciate your co-operation and hope you will continue to cooperate with ourselves herein to the satisfaction of all parties concerned.

Saanut 5/5 tähteä

recommended

Used frontline a number of times to recover fees owed to us from patients and clients. Pleased with positive all round dealings with this company and they come well recommended. Worth pointing out there are no hidden or extra charges for collections made irrespective of the depth of actions taken which is very appreciated. For just a low instruction fee they pretty much work on debts till the jobs done which wasn’t the case with another debt collection agency we used where they would even try to charge us if they didn’t recover the debt! 5 stars

1. heinäkuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Frontline came to our rescue after a…

Frontline came to our rescue after a horrifying experience with a customer who was trying to his dues by any means necessary (wont go into details) Still beggars belief the things that people will do to avoid their debts but so glad we had fc suggested to us by our accountant. Would 100% use again and highly recommend to any small businesses. Professional from start to finish.

22. huhtikuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

satisfaction knowing one crook finally paid up.

A local shopkeeper owed me £500 since last summer.
One excuse after another. I had agreed to accept part payments but debt was to be cleared by Xmas. Of course it wasn’t. I decided to use frontline collections after she stopped me in the street and warned me not to come into her shop anymore. The debt was now only £150. However I don’t like being ripped off and contacted frontline collections. I explained the whole story to them and they advised they’d send her a “ letter before action “ as usually that is enough to make people like her pay.
True enough I received my money last week. I can’t thank Tony at frontlines collections enough and would not hesitate to recommend them to anyone who has fallen foul of such nasty, dishonest businesses.

26. maaliskuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Would highly recommend Frontline…

Would highly recommend Frontline collections.
spoke with Tony who dealt with the issue promptly and
effectively.

21. maaliskuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Brilliant debt collection service

Use frontline whenever we have a customer that hasn't paid. Great all round and They have also recovered a personal debt for me so would highly recommended them to anybody looking to recover owed monies.

7. maaliskuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Recovered my money within days

Recovered my money within days , honesty and professionalism at its best. Tony our point of contact was on call every step of the way . Would recommend to all . Keep it up.

22. helmikuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

recovered my money within days

recovered my money within days. tony was so helpful, clear with communication and informative. great service definitely recommended!

23. tammikuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Recommended!!

Recovered my money pretty quickly. Would use again!!!! Thanks a million

18. tammikuuta 2018
Oma-aloitteinen arvostelu
Frontline Collections-logo

Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

Saanut 5/5 tähteä

Thank you Frontline!

Used Frontline to collect a few unpaid bills for me now. Just had payment through on the latest problem customer and its a god send for our accounts Really appreciate the great work and recommend to any small business owners like me where every penny counts.

9. tammikuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Frontline Collections

Thank you for taking the time to leave us a review, it is greatly appreciated.

Kind Regards
Client Services team

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