The customer service was good for what it was but it was an act of congress to get them to respond to emails. I kept having to send a request through the website. My frome also came in with a broken f... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the concept of the Frome product. The only issue is that my favorite movies have boring colors (Casablanca anyone?). So, even though I don't watch animated films, I chose Aladdin as my purcha... Näytä lisää
I recently gifted the FROME CASE GIFT CARD from frome.co, and it was a huge hit! The recipient loved being able to choose their own stylish case, and I loved how easy it was to purchase and send. The... Näytä lisää
The phone cases are really good, scratch resistant and really protective (I’ve dropped my phone a couple of times already). The canvases are brilliant additions to my walls and a great talking poin... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Frome offers a unique perspective on your favorite movies. The whole movie is condensed into scene colors and placed on a panoramic canvas. Perfect for all movie lovers and fits any home decor perfectly!
Yhteystiedot
Yhdysvallat
- support@frome.co
- frome.co
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The Perfect Gift!
I recently gifted the FROME CASE GIFT CARD from frome.co, and it was a huge hit! The recipient loved being able to choose their own stylish case, and I loved how easy it was to purchase and send. The website is super user-friendly, and the gift card arrived instantly via email, perfect for last-minute gifting. It’s such a thoughtful and practical gift idea, especially for anyone who loves unique, high quality phone cases. Highly recommend for any occasion!
The Blade Runner 2049 Frome Phone Case…
The Blade Runner 2049 Frome Phone Case is a game-changer! The design is stunning, with crisp details and vibrant colors that really stand out. It fits my phone perfectly and feels super durable without adding bulk. Plus, the matte finish gives it a sleek, premium look. I’ve gotten so many compliments already! If you’re a fan of the movie or just want a high-quality case, this is it. Five stars, absolutely love it.
I’m so happy with my new Twilight Frome…
I’m so happy with my new Twilight Frome Phone Case from frome.co! The look is fresh and elegant, with a beautiful twilight-inspired pattern that stands out. It’s solid and well-made—my phone feels safe even after a clumsy moment. Ordering was a breeze, and the support team was incredibly nice when I checked on my shipment. It’s a fantastic pick for Twilight enthusiasts like me!
Some of the best customer service I've ever experienced!
Olivia from the customer service team was outstanding!
I ordered a case and it arrived appearing different than it did online. I reached out to support and Olivia immediately issued a replacement case to me!
Unfortunately, then the new case arrived with the same defect but Olivia quickly offered to replace it and send me a brand new case.
It was a long process but Olivia stuck by me and personally made sure I received a case I was happy with!
I recently purchased the Jurassic Park…
I recently purchased the Jurassic Park Frome wall art from frome.co, and it's a fantastic addition to my home decor. The artwork is vibrant and captures the spirit of the movie in an abstract way. It's currently on a 50% discount and in stock, making it a great deal. The quality is impressive, and it has become a focal point in both my living room and bedroom. Highly recommended for any fan looking to add a unique piece to their collection.
My phone case is a perfect blend of…
My phone case is a perfect blend of style and protection. The design, inspired by an iconic movie, is both vibrant and detailed. It fits well, feels sturdy, and is a great conversation starter among fans. Highly recommend!
Great product and even greater company.
Everything is awesome quality and comes from a great company 100% recommend to any and everyone!!
Poor Quality Control
I have only bought the phone cases but the first one I bought I guess I clicked the cheaper snap one and not the actual tough one. Come to find out they don’t allow returns on anything. Oh well but both cases I have poor quality control with some parts of the case bending or warping. Outside of that the case is very beautiful
Disappointed
The colors in the phone case are not as vibrant as shown in the pictures on the website. The lines near the camera opening are skewed which detracts from the look of the case. There is also a small white speck on the front. I don’t see wonky skewed lines in any of the case photos on the Frome website so I assume something went wrong when mine was produced. If Frome allowed returns I would send this back for sure.

Vastaus yritykseltä Frome
Poor production
Was super excited to order this on the website several times jumping back-and-forth on which I wanted how big it was gonna be finally ordered one with a discount for Christmas. I’m so excited we came in. Packaging was fine. Took it out. They use cheap nails cheap, wood picture has no backing….Very disappointed in the production!!! Sadly would not recommend. I hope this was just a one time thing and mine was the one that fell through the cracks.

Vastaus yritykseltä Frome
So disappointed and being ignored
I ordered my second case from FROME for my iPhone during black Friday. I'm in the UK. It has arrived but the colours are all wrong and do not match website photo or the film (A New Hope).
I've emailed twice and had no response.
I would like a refund but am being ignored.

Vastaus yritykseltä Frome
Beautiful Cases and Wonderful Customer Service
I’ve been wanting one of these cases for forever, so when they had their Black Friday sale I couldn’t pass it up. Unfortunately when it initially arrived, the case did not match my phone. Olivia and the rest of the Frome team worked quickly and communicated well to help resolve the issue, and now I have a case that fits my phone and my favorite movies with me everywhere I go!!

Vastaus yritykseltä Frome
Not the best quality, refusing to replace defective case
Ordered three cases - Barbie, Pretty Woman & Bend It Like Beckham. The latter two cases were fine but Barbie was noticeably darker than on the website and the lines towards the bottom crooked and sloped upwards. Sent message and evidence of this - got a response saying that they acknowledged a difference in colours but apparently it wasn't enough to warrant a replacement being sent. There was nothing said at all about the wonky lines, which actually bothered me more than the colours! I've now opened a case with PayPal and attached all evidence of the issue and my conversation with them. Ridiculous given that all they had to do was send another case. I'm not even after a refund. In addition to this, which definitely needs mentioning, is the overall quality of their 'tough' cases. Not as protective at all as other cases in this price range, particularly Casetify and Burga. I'm a phone case addict - I easily have around 100 cases - so I own them from everywhere. Other brands selling tough cases make sure the edges of the case are elevated to provide some screen protection if the phone is placed or even dropped face down. These cases have barely a millimetre of elevation, meaning that your screen will get damaged or smash if you drop it face down. The edges of the rubber are also quite sharp and rough in comparison to Burga cases. My phone is not at all comfortable to hold when using one of these cases. Considering I only purchased during the sale, I'm not too bothered and I'll ensure I don't use these cases when I'm out and about and more likely to need better protection. But for full price? Absolutely not worth it at all. Regardless of whether I get a replacement case or not, I won't be buying from this company again due to questionable customer service and the poor quality of their cases.
Excellent customer service
My first case arrived with a flaw, but they immediately shipped me a flawless replacement. They were also very thorough about keeping me updated on the shipping. It's already survived a few drops, and the buttons all work nicely.
Protects phone at extreme heights!
I bought a case of my favorite movie (Steel Magnolias) it’s beautiful and sleek but the best part of it is it is VERY protective. I dropped my phone from a rollercoaster loop and when I eventually got it, the phone didn’t have a mark on it! As well as the case itself was in pretty good shape! Highly recommend!
Helpful customer service
My FROME came broken. They sent me a replacement free of charge!

Vastaus yritykseltä Frome
Excellent customer service
We've purchased a couple cases from Frome. The latest case was for an iPhone 15. It seemed to have an alignment issue with the MagSafe charger so I contacted customer service to see if there was a fix. After sending them a short video demonstrating the issue, they immediately sent out a replacement. The new case works perfectly!
Great cases and helpful, friendly employees. Would definitely recommend this company.
A beautiful canvas
A beautiful canvas that is a conversation starter! When people ask me about it I tell them what it is and they are amazed.
Great Concept.
My son asked for this. The concept is amazing. Beautiful colors on product received.
Beautiful Art!
This is a beautiful piece of art! I love the idea and creativity. Excellent customer service.
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