Frome Arvostelua 

289
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

The customer service was good for what it was but it was an act of congress to get them to respond to emails. I kept having to send a request through the website. My frome also came in with a broken f... Näytä lisää

Saanut 5/5 tähteä

I love the concept of the Frome product. The only issue is that my favorite movies have boring colors (Casablanca anyone?). So, even though I don't watch animated films, I chose Aladdin as my purcha... Näytä lisää

Saanut 5/5 tähteä

I recently gifted the FROME CASE GIFT CARD from frome.co, and it was a huge hit! The recipient loved being able to choose their own stylish case, and I loved how easy it was to purchase and send. The... Näytä lisää

Saanut 5/5 tähteä

The phone cases are really good, scratch resistant and really protective (I’ve dropped my phone a couple of times already). The canvases are brilliant additions to my walls and a great talking poin... Näytä lisää

Yrityksen tiedot

  1. Sisustusliike

Yrityksen kirjoittama

Frome offers a unique perspective on your favorite movies. The whole movie is condensed into scene colors and placed on a panoramic canvas. Perfect for all movie lovers and fits any home decor perfectly!


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

289 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(289)

16 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The Perfect Gift!

I recently gifted the FROME CASE GIFT CARD from frome.co, and it was a huge hit! The recipient loved being able to choose their own stylish case, and I loved how easy it was to purchase and send. The website is super user-friendly, and the gift card arrived instantly via email, perfect for last-minute gifting. It’s such a thoughtful and practical gift idea, especially for anyone who loves unique, high quality phone cases. Highly recommend for any occasion!

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The Blade Runner 2049 Frome Phone Case…

The Blade Runner 2049 Frome Phone Case is a game-changer! The design is stunning, with crisp details and vibrant colors that really stand out. It fits my phone perfectly and feels super durable without adding bulk. Plus, the matte finish gives it a sleek, premium look. I’ve gotten so many compliments already! If you’re a fan of the movie or just want a high-quality case, this is it. Five stars, absolutely love it.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I’m so happy with my new Twilight Frome…

I’m so happy with my new Twilight Frome Phone Case from frome.co! The look is fresh and elegant, with a beautiful twilight-inspired pattern that stands out. It’s solid and well-made—my phone feels safe even after a clumsy moment. Ordering was a breeze, and the support team was incredibly nice when I checked on my shipment. It’s a fantastic pick for Twilight enthusiasts like me!

10. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Some of the best customer service I've ever experienced!

Olivia from the customer service team was outstanding!

I ordered a case and it arrived appearing different than it did online. I reached out to support and Olivia immediately issued a replacement case to me!

Unfortunately, then the new case arrived with the same defect but Olivia quickly offered to replace it and send me a brand new case.

It was a long process but Olivia stuck by me and personally made sure I received a case I was happy with!

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently purchased the Jurassic Park…

I recently purchased the Jurassic Park Frome wall art from frome.co, and it's a fantastic addition to my home decor. The artwork is vibrant and captures the spirit of the movie in an abstract way. It's currently on a 50% discount and in stock, making it a great deal. The quality is impressive, and it has become a focal point in both my living room and bedroom. Highly recommended for any fan looking to add a unique piece to their collection.

13. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My phone case is a perfect blend of…

My phone case is a perfect blend of style and protection. The design, inspired by an iconic movie, is both vibrant and detailed. It fits well, feels sturdy, and is a great conversation starter among fans. Highly recommend!

8. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Poor Quality Control

I have only bought the phone cases but the first one I bought I guess I clicked the cheaper snap one and not the actual tough one. Come to find out they don’t allow returns on anything. Oh well but both cases I have poor quality control with some parts of the case bending or warping. Outside of that the case is very beautiful

11. tammikuuta 2025
Saanut 2/5 tähteä

Disappointed

The colors in the phone case are not as vibrant as shown in the pictures on the website. The lines near the camera opening are skewed which detracts from the look of the case. There is also a small white speck on the front. I don’t see wonky skewed lines in any of the case photos on the Frome website so I assume something went wrong when mine was produced. If Frome allowed returns I would send this back for sure.

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Frome-logo

Vastaus yritykseltä Frome

Thank you for sharing your feedback with us. We’re sorry to hear that your phone case did not meet your expectations. At Frome, we strive to deliver products that match the quality and design showcased on our website, and it seems we fell short in this instance.

The skewed lines and white speck you mentioned may indicate a production issue, which we take very seriously. While we normally do not offer returns but we do return/refund if there is a quality issue. Please reach out to our customer support team at support@frome.co with your order details and photos of the case, and we’ll do our best to make things right.

Your satisfaction is important to us, and we truly appreciate your feedback as it helps us improve.

Thank you for choosing Frome, and we hope to have the opportunity to provide you with a better experience in the future.

Saanut 1/5 tähteä

Poor production

Was super excited to order this on the website several times jumping back-and-forth on which I wanted how big it was gonna be finally ordered one with a discount for Christmas. I’m so excited we came in. Packaging was fine. Took it out. They use cheap nails cheap, wood picture has no backing….Very disappointed in the production!!! Sadly would not recommend. I hope this was just a one time thing and mine was the one that fell through the cracks.

26. joulukuuta 2024
Oma-aloitteinen arvostelu
Frome-logo

Vastaus yritykseltä Frome

We take customer satisfaction very seriously and are disappointed to hear about this experience. However, after reviewing our records, we were unable to locate any purchase or interaction matching the details provided. Additionally, the issues mentioned do not align with the quality standards of our products. If you have any additional details or concerns, we encourage you to reach out to our customer service team so we can assist you further

Saanut 1/5 tähteä

So disappointed and being ignored

I ordered my second case from FROME for my iPhone during black Friday. I'm in the UK. It has arrived but the colours are all wrong and do not match website photo or the film (A New Hope).

I've emailed twice and had no response.

I would like a refund but am being ignored.

16. joulukuuta 2024
Oma-aloitteinen arvostelu
Frome-logo

Vastaus yritykseltä Frome

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused. Upon reviewing your order and correspondence, we see that we responded to your emails and also processed a replacement for your case.

It’s possible that our response may have ended up in your junk or spam folder, and we’re sorry for any frustration this might have caused.

We genuinely value your support and are committed to ensuring your satisfaction. If there’s anything else we can assist with, please feel free to contact us directly at support@frome.co or you can also DM us on our social media account https://www.instagram.com/officialfrome/

We kindly request that you update your review to reflect this resolution, as it helps us continue to grow and serve our customers better. If you are not happy with the resolution then please do let's know and we will do our best to help resolve your concerns

Thank you for your understanding!

Saanut 5/5 tähteä

Beautiful Cases and Wonderful Customer Service

I’ve been wanting one of these cases for forever, so when they had their Black Friday sale I couldn’t pass it up. Unfortunately when it initially arrived, the case did not match my phone. Olivia and the rest of the Frome team worked quickly and communicated well to help resolve the issue, and now I have a case that fits my phone and my favorite movies with me everywhere I go!!

9. joulukuuta 2024
Oma-aloitteinen arvostelu
Frome-logo

Vastaus yritykseltä Frome

Thank you so much for sharing your experience! We’re thrilled to hear you’ve been eyeing one of our cases for a while and took advantage of our Black Friday sale. We sincerely apologize for the mix-up with the initial order, but we’re glad Olivia and our team could quickly assist and get the perfect case to you. It’s wonderful knowing you now have a case that fits your phone and represents your favorite movies—exactly as it should be! If you ever need anything else, don’t hesitate to reach out. Enjoy your new case! 😊

Saanut 2/5 tähteä

Not the best quality, refusing to replace defective case

Ordered three cases - Barbie, Pretty Woman & Bend It Like Beckham. The latter two cases were fine but Barbie was noticeably darker than on the website and the lines towards the bottom crooked and sloped upwards. Sent message and evidence of this - got a response saying that they acknowledged a difference in colours but apparently it wasn't enough to warrant a replacement being sent. There was nothing said at all about the wonky lines, which actually bothered me more than the colours! I've now opened a case with PayPal and attached all evidence of the issue and my conversation with them. Ridiculous given that all they had to do was send another case. I'm not even after a refund. In addition to this, which definitely needs mentioning, is the overall quality of their 'tough' cases. Not as protective at all as other cases in this price range, particularly Casetify and Burga. I'm a phone case addict - I easily have around 100 cases - so I own them from everywhere. Other brands selling tough cases make sure the edges of the case are elevated to provide some screen protection if the phone is placed or even dropped face down. These cases have barely a millimetre of elevation, meaning that your screen will get damaged or smash if you drop it face down. The edges of the rubber are also quite sharp and rough in comparison to Burga cases. My phone is not at all comfortable to hold when using one of these cases. Considering I only purchased during the sale, I'm not too bothered and I'll ensure I don't use these cases when I'm out and about and more likely to need better protection. But for full price? Absolutely not worth it at all. Regardless of whether I get a replacement case or not, I won't be buying from this company again due to questionable customer service and the poor quality of their cases.

28. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

My first case arrived with a flaw, but they immediately shipped me a flawless replacement. They were also very thorough about keeping me updated on the shipping. It's already survived a few drops, and the buttons all work nicely.

19. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Protects phone at extreme heights!

I bought a case of my favorite movie (Steel Magnolias) it’s beautiful and sleek but the best part of it is it is VERY protective. I dropped my phone from a rollercoaster loop and when I eventually got it, the phone didn’t have a mark on it! As well as the case itself was in pretty good shape! Highly recommend!

17. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Helpful customer service

My FROME came broken. They sent me a replacement free of charge!

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Frome-logo

Vastaus yritykseltä Frome

We are sorry to hear that your canvas was damaged but rest assured that you will get the replacement. Our customer service has requested pictures of the damage, please respond to the email with pictures and we will process it. We always respond to our customers and your satisfaction is of utmost importance to us and will ensure that you are happy with our product.

Saanut 5/5 tähteä

Excellent customer service

We've purchased a couple cases from Frome. The latest case was for an iPhone 15. It seemed to have an alignment issue with the MagSafe charger so I contacted customer service to see if there was a fix. After sending them a short video demonstrating the issue, they immediately sent out a replacement. The new case works perfectly!
Great cases and helpful, friendly employees. Would definitely recommend this company.

17. helmikuuta 2024
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin