Ich vergebe nur 2 Sterne weil der gesamte Rückgabeprozess meiner Erfahrung nach kompliziert gewesen ist. Ich habe gesamt für knapp über 1000€ bestellt an Badeanzügen (weil ic... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely adore my Freya Treasures jewelry! Long-lasting, beautiful pieces that go with anything. I’ve been obsessed with my first few pieces and will definitely be ordering more. Their customer serv... Näytä lisää
Yritys on vastannut
This company use bot accounts and spams people with them to flow traffic onto their page, promising free jewellery every month but you’ve to pay shipping. So sick of getting the same copy and paste me... Näytä lisää
Yritys on vastannut
The jewelry is absolutely gorgeous. I was upset thought that the shipping was not as described when I ordered. It was supposed to have been a 2-day priority shipping but I didn't receive my items for... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Inspired by architecture, classic history, and culture, mainly to create luminous unforgettable pieces, such as pieces of royal gold colors and unique textured chains to suit our customers' needs before all. Products are handmade, designed specifically with layering purposes in mind. It's all about the simplicity, but also the details within it! We at Freya Treasures believe that the right jewelry is the key to flatter any outfit. Our goal is to have specially made pieces that are affordable. Luckily, we don't believe in boundaries; that's why we offer a worldwide shipping method! Everyone deserves Freya's treasures. Treat yourself, because it's a luxury you can afford!
Yhteystiedot
30 N Gould St Ste R, 82801, Sheridan, Yhdysvallat
- hello@freyatreasures.com
- freyatreasures.com
2,8
Keskitasoinen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Save your money!!!
Really bad quality, fake pearls too expensive for what their worth. Found the exact same jewellery on Ali express for a quarter of the price. Save your money. Very bad customer service and ripped me off with the shipping, they gave me the original shipping price and the charged me more.
7. joulukuuta 2022
Vastaus yritykseltä Freya Treasures
We appreciate your feedback, Emily! Sorry to hear about your bad experience. If you wouldn't mind, we would greatly appreciate the opportunity to discuss this further by emailing us at hello@freyatreasures.com.
We're looking forward to hearing from you and working towards earning your trust and business back.
ALLES FAKE !!!!!!!!
1. Ich wurde von einem neu erstellten Fake Account angeschrieben Ich wäre perfekt für diesen Job Ich solle mich doch da Melden .
2. Die Nachrichten sind ewig lang und Automatisch in Sekunden verschickt. Und auch noch drängen sie dich schnell zu entscheiden .
3. Die drei angeblich kostenlosen Teile werden niemals bei dir ankommen wenn doch dann kaputt und billig .
4. Versandkosten von 50 Euro mehr als der Schmuck jemals Wert wäre.
5. Alle Follower der Seite sind Bots und gefakte likes .
6. Wenn man sich alle Kommentare von hier anguckt fragt man sich doch wie kann die Bewertung 4 Sterne sein alle bis auf die Bots sind 1 Stern.
7. Auf meinen Text werden Sie jetzt auf Englisch antworten obwohl es auch auf Deutsch gehen würde . Sie wiederholen sich bei den antwoauf die Bewertungen .
8. Und jetzt werden sie sagen das es ihnen leid tut das ich eine schlechte Erfahrung gemacht hab und ich solle doch eine Email schreiben
5. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Wir schätzen Ihr Feedback, Christina! Wir haben zwar ein Botschafterprogramm, aber alle unsere Einladungen und Nachrichten kommen über unser offizielles Konto https://www.instagram.com/freya.treasures. Wir raten der Öffentlichkeit dringend, alle Nachrichten, die sich auf Partnerschaften und mehr beziehen, zu ignorieren, wenn sie über ein anderes Konto als unser offizielles gemacht werden. Schicken Sie uns bitte einen Screenshot der erhaltenen Nachrichten und des Profils, aus dem der Benutzername des Kontos klar hervorgeht. Wir sind Ihnen für diese Meldung sehr dankbar und werden dafür sorgen, dass sich unser Team mit diesem Problem befasst.
alle unsere Schmuckstücke sind echt - 18K vergoldetes Edelstahlmaterial, anlauffrei. Wir haben verschiedene Sammlungen, lassen Sie mich wissen, wenn Sie ein bestimmtes Element mögen und wenn Sie Fragen dazu haben.
Wir haben Tausende von Schmuck zu unseren Kunden und haben mit jedem, der Bedenken hatte gearbeitet. Sollten Sie Probleme haben, wenden Sie sich bitte an unser Kundenservice-Team, indem Sie eine E-Mail an hello@freyatreasures.com und wir würden Sie entsprechend zu unterstützen.
freya approached my influencer wife to…
freya approached my influencer wife to review their items - she was sent 2 rings and small ring box
the items arrived and were really poor quality - tacky shiny cheap and one of the 'glass stones' fell ut within 24 hour
really poorly manufactured and they refused to refund the expensive shipping cost saying they would give a replacement when a purchase was made
they were rude unhelpful and a perfect example of everything that is wrong with companies using instagram to sell tat by tarting it up with nice fotos
i would avoid this company if you like good quality pieces or if you expect any form of customer service
terrible
2. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
We appreciate your feedback, jo! Sorry to hear about your bad experience. If you wouldn't mind, we would greatly appreciate the opportunity to discuss this further by emailing us at hello@freyatreasures.com.
We're looking forward to hearing from you and working towards earning your trust and business back.
really poor company with rubbish product
really poor company - they asked us to review their items free of charge (which we dont often do but then thought why not) and then charged a large amount of postage to ship it to us.
chosen rings eventually arrived and the 'stone' (or glass) baguette fell out of one ring within 24 hours
the actually ring metal is really cheap looking and the whole experience was awful
their customer service is worse than their product - they refused to refund the shipping and just offered. replacement on our next order - no chance we would ever buy from them.
this company is typical of instagram sales - they sell rubbish made to look nice in glossy pictures and couldnt care a jot once they have sold it to you
i would suggest you do not buy from this company -it makes rubbish
2. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
We appreciate your feedback, madeleine! Sorry to hear about your bad experience. If you wouldn't mind, we would greatly appreciate the opportunity to discuss this further by emailing us at hello@freyatreasures.com.
We're looking forward to hearing from you and working towards earning your trust and business back.
Scam warning - not a trustworthy business
"Freya Treasures" has been spamming me on instagram about their "influencer promotion." They gave me a code for 100% off 3 items. However, they charge almost $40 for shipping. This is a shady business using spam for marketing. DO NOT give them your information.
2. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
We appreciate your feedback, Ross! Sorry to hear about your bad experience. If you wouldn't mind, we would greatly appreciate the opportunity to discuss this further by emailing us at hello@freyatreasures.com.
We're looking forward to hearing from you and working towards earning your trust and business back.
I was supposed to be an ambassador for…
I was supposed to be an ambassador for this company and after I picked out my 3 pieces of jewelry I have never heard back from them and I even tagged them on Instagram...is this fraud?
15. joulukuuta 2022
Vastaus yritykseltä Freya Treasures
We appreciate your feedback, Jennifer! Sorry to hear about your bad experience. If you wouldn't mind, we would greatly appreciate the opportunity to clear all of your concerns. Please email us at hello@freyatreasures.com.
We're looking forward to hearing from you and working towards earning your trust and business back.
Never got my package
Never got my package. Said it was delivered but my complex cannot find it. Customer support was no help.
31. joulukuuta 2022
Vastaus yritykseltä Freya Treasures
Hi Angel! We appreciate your feedback. Our Customer Service Team is making sure that you receive your order. Upon checking, the last correspondence was from December 24, 2022. Rest assured that our team will take care of this for you.
Feeling like a Goddess!
You are right! I do feel like a Goddess when I wear my jewelry from your company! I especially love the prosopo necklace! I feel like I'm wearing a piece of art! I've received so many compliments and am wearing that necklace or the marble one every day now!
31. joulukuuta 2022
Vastaus yritykseltä Freya Treasures
Love that you get to wear them every day, Sheri! We'd for sure love to see you style them. Don't forget to tag us! Stay shiny! ✨
Vastaus yritykseltä Freya Treasures
Thanks for the 5-star, Marbella! We're thrilled that you loved our treasures! We'd love to see you try them on and style them. Don't forget to tag us!
I never received my package
15. joulukuuta 2022
Vastaus yritykseltä Freya Treasures
Hi Tania, we appreciate your feedback. We would love to help and make sure you receive your Package. Please send our Customer Service Team an email at hello@freyatreasures.com.
Bot account spamming
This company use bot accounts and spams people with them to flow traffic onto their page, promising free jewellery every month but you’ve to pay shipping. So sick of getting the same copy and paste message from random Instagram accounts with no followers. Do not buy from this company - look at their Instagram comments for proof!
30. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
We appreciate your feedback,Brona! While we do have an Ambassadorship Program, all of our invites and messages come through our official account https://www.instagram.com/freya.treasures. We highly encourage that the public disregard any messages referring to partnerships and more if it's made through any other account besides our official one. Kindly send us a screenshot of the messages received and the profile that clearly shows the username of the account. We highly appreciate this report and will see to it that our team investigates this issue. You can always verify any information by emailing us at hello@freyatreasures.com.
Very awsome or product
27. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Thank you, Johny! We're glad you liked our treasures and we're excited to see you style them. Don't forget to tag us! ✨
They asked me to promote their…
They asked me to promote their jewellery and i said yes and they asked me to pick 3 jewellery and pay delivery charges, which I did and now it’s been more 12 days since I ordered and still no reply
9. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi Aditi! We appreciate your feedback. I'm sorry to hear about this. We'll have our Customer Service Team reach out to you within 24 hours to check and resolve this for you.
Order : #FT2751436
! ARNAQUE !
Commande passée il y a 20jours; le colis est dans un aéroport en Chine depuis 18jours. J'ai écris plusieurs email c'est des robots qui répondent tout comme sur leur insta.
De le grosse M...., a fuir impérativement !
30. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Bonjour Oksana! Nous apprécions vos commentaires. Je suis désolé de l'apprendre. Notre équipe du service clientèle vous contactera dans les 24 heures pour vérifier et résoudre ce problème.
They tried to scam me!!
They tried to scam me!!! Rude!!! I work hard for my money! Do not trust especially if that contact u through instagram!
20. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi, Zaya! We're sorry you feel that way. It's definitely not how we want you to feel in doing business with us. We're unsure as to what your concern is and we'd love to help. Please don't hesitate to get in touch with our Customer Service Team at hello@freyatreasures.com and we'll make sure to help.
They don't actually want to give free jewelry
A lot of reviews here are very fake. This is a scam company with cheap jewelry.
20. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi Katie, we appreciate your feedback. However, anybody can say service is a scam.
We have sent over tens of thousands of jewelry to our customers and have worked with anyone who had concerns. Our pieces are shipped as they are shown on our website.
Should you have issues, please direct your concerns to our Customer Service team by sending an email to hello@freyatreasures.com and we’ll assist you accordingly.
It‘s scam 37€ Delivery costs.
It‘s scam 37€ Delivery costs.
Don‘t ORDER
18. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi Dominik, we appreciate your feedback. However, anybody can say service is a scam.
We have sent over tens of thousands of jewelry to our customers and have worked with anyone who had concerns. Our pieces are shipped as they are shown on our website.
Should you have issues, please direct your concerns to our Customer Service team by sending an email to hello@freyatreasures.com and we’ll assist you accordingly.
I think its not working like in that…
I think its not working like in that way which i was supposing
17. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi Mohammad! We're unsure what the issue is but we'd love to help. Please reach out to our Customer Service team by sending an email to hello@freyatreasures.com and we'd assist you accordingly. Stay shiny! ✨
Scammers scammers scammers do not…
Scammers scammers scammers do not believe them they’re scammers I lost all money they didn’t send my order I lost money😭😭😭😭💔💔💔💔😔😔😔😔😔
12. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi Madina! We appreciate your feedback. I'm sorry to hear about this. We'll have our Customer Service Team reach out to you within 24 hours to check and resolve this for you.
The worst
How can these have 4 stars are trust pilot stupid these say u get free stuff then charge u 50 pound if I was u a wud block this piece of jewellery firm mugs
10. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freya Treasures
Hi JAMIE! We're unsure what the issue is but we'd love to help. Please reach out to our Customer Service team by sending an email to hello@freyatreasures.com and we'd assist you accordingly. Stay shiny! ✨
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