freshenify.com Arvostelua 144

Really happy with my order which was a gift for a friend. Nicely presented, smells amazing and the picture was cut out perfectly and looked fantastic. Had a slight issue (my fault) and Freshenify sorted it right out for me. The customer service is spot on and they look after you incredibly well making sure everything is in check. Can't fault them at all and will use again!

Still haven’t received my order after it stated it would take between 2-3 days

Gorgeous - I've never looked better!
Great service too.

Used Freshenify to make some custom air freshners with funny faces of my friend...great gift idea!

Have ordered many times now and they always look perfect.

I placed an order for next day delivery and paid an additional £4.00. I ordered in time and my parcel was dispatched the same day. Although I paid for this service, my parcel didn't arrive on time. I contacted the customer service team and asked if my delivery charge could be refunded as it wasn't delivered within the expected timeframe they state on their website. I was told that they were not responsible if an order is delivered late and that it is at the responsibility of the courier. They also advised that I should be happy that my parcel was delivered so quickly because their processing time is 5-10 working days.

I don't quite understand how you can advertise Next Day Delivery and take my money for a service you couldn't fulfil, and then assume I should be grateful because you dispatched it quicker than usual. Why state Next Day Delivery if your processing time is 5-10 business days? If this is the case, this is false advertisement.

Anyway, I got a reply saying they have refunded me and when I looked I couldn't believe it. They refunded me 74p. I'm not sure if this is a joke or not but I certainly am not accepting this. I will take it further if I do not receive my full delivery charge soon. I paid for Next Day Delivery with your company, it is your responsibility to deal with my enquiry instead of passing the blame onto a service who you are in contract with.

I look forward to your response.

My answer to your response:

It was a gift which was received late whether it was through the courier or not you're the business I made my purchase with. Its VERY misleading to state something 'next day delivery' when it is infact it is not next day at all. Any business would take accountability for the late arrival however your customer service team just wanted to pass on the blame to myself and the courier. Giving me a 74p refund on a £4.00 delivery charge when you apparently arent at fault doesnt make sense either. Disgusting service and I would never purchase again or recommend.

Took ages to arrive, the picture isn’t the best quality and the smell is a bit sickly.Not worth the money but it’s cute seeing my doggy’s face when I’m driving

Ordered a personalised air freshener as a gift for a friend, I’ve not given it to her yet but I can’t wait to! It’s hilarious! The quality is perfect. They’ve cut the image to suit the freshener shape so well too. I’ve already noted down lists of people I intend on creating them for for the rest of this year. Really pleased with the product.
It is quite pricey for just an air freshener but it does look like you can get it cheaper when buying multiple but I haven’t worked out it that applies to just one personalised product ordered in quantity or if it also applies to ordering more than 1 different individual items created.
I look forward to my next creation!

very cute, bit too big- whish they had specific sizes but either way, i absolutely love itttt!!!!

Ordered my partner an air freshener with a picture of our Cat on it, it looks incredible! Such good quality and great value for money. Smells insane!!!

Absolutely love them ❤️ very quick delivery. Have bought again as gifts

I am sooo happy with my custom air fresheners! The image quality is amazing, and they were shipped incredibly fast! I can’t wait to buy more of all my other pets.

The products were amazing
Honestly i will be using this place again

Looks amazing but the smell isn't so great. We are airing it out then I'll spray with perfume.

Ordered an air freshener for my gyal on valentines, it came on time and the freshener was top notch quality. Would recommend

Amazing quality air fresheners, I have never believed once I'll see my car in my car as an air freshener 🤩

Ordered a car air freshener for my granddaughter
Personalised with her photo, ( she had just passed her driving test)I was very pleased with quality, the whole experience was very painless, will definitely order from this company again.