FreeRateUpdate.com Arvostelua 691

Travis wouldn’t walk me through how to send an email to him on my phone, was constantly talking over me, Being rude and impatient, I’m a disabled veteran no computer skills whatsoever was asking for help and he told me he couldn’t help me.

I have started the process and so far they have been doing great

Nic Reed was very polite and courteous. He provided all the necessary information I needed, answered all my questions and worked to get me the best interest rate. Loan costs were lower than those of Quicken Loans.

Began the process in March. It’s now June and the loan still hasn’t closed. No one returns your texts, emails or phone calls. Don’t use them.

Terryl was fantastic! She explained things well and the process was done quickly and efficiently. She made me feel confident in choosing Loandepot.

Justin answered my questions and clearly described the loan process. I was satisfied by his patient and encouraging attitude.

got all the help i needed and mr lee walk me to every step of the loan

Sean Long was our loan officer/contact. It was a real distinct honor to work with such an efficient, knowledgeable, & personable individual. From the initial contact to several follow ups, the whole process was so easy to follow. He carefully & competently guided us thru the lending process. I will highly recommend Cross Country Mortgage, and in particular Sean Long to anyone I know that is looking for a mortgage loan. Sean and the team @ CCM have been absolutely professional in handling our loan. We had spent over 2 months with another lender before reaching out to Cross Country. Wow are we impressed with this team of professionals.

Brandon was awesome and help me through the whole process.

I would totally recommend Cross Country mortgage! Our contact was Alex Gonzalez. He made us feel like we were his most important client. He always took our calls or called us back. From the time we inquired about rates until closing was less than 3 weeks. We are very happy with our service and our rate!

I had a wonderful experience working with Sydnee Green, she was very thorough, kind, patient, and easy to work with. Thank you Sydnee!

First and foremost, I must put this success squarely where it deserves to be put....Mr. Spencer German is quite honestly the most professional yet friendly company rep I've had the pleasure of dealing with in years!! Were it not for him, I would not have started the loan process so quickly. He made everything so very easy, and explained in detail each step as we went. HE gave me the confidence to move forward and is an "invaluable" member of your staff. Being an old First Sergeant and from an older generation....I go out of my way to let people know when they have done an "outstanding" job, and also let their supervisors know also. This man is worth his weight in gold, and I hope and pray that your company will see that he is promoted for his simply wonderful service. Again, were it not for Spencer, I would not have started this process. Your TV advertising is also correct and you have a truly outstanding company if Spencer has work mates of similar quality. Bottom line? Outstanding Company to deal with!! I'll be passing a recommendation to any friends and family that may be in need of your services. Please pass on my thanks to Mr. German for me?

Very professional, knowledgeable and experienced staff, who make the whole application process easy and simple

Before was awesome iam a disabled veteran with server PTSD DEPRESSION and I have been through alot in my life. Vedo was patient with me and took care of me.iam very grateful.

Thus far this has been a very good experience. Staff has been very helpful and patient in getting information needed for the refinance. Thanks to all. In
less than 10 days we are waiting for closing date.

CrossCountry MTG are a bait and switch company. Told me that if they cannot beat my locked in rate they would give me $500 for my trouble. Didn't happen because they will figure a way out of paying that best MTG promise. BEWARE AND STAY AWAY!

anne is the best I truly appreciate her hard work . This could be a very big help with my current financial mess

Process was excellent from start to finish.
Very friendly emmployees.