I had a great experience with FPRO. The whole process was smooth, and I completed my purchase without any issues. My son is absolutely loving it, and we are already starting to see very positive r... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Min son fick träningsmattan i julklapp 2023. Han har använt den och tyckt att den är bra. På grund av skada och sjukdom inte kunnat använda den på ett tag och när han skulle börja träna igen så tog ha... Näytä lisää
Yritys on vastannut
I bought the app and I waited a while before writing this review. My son has been using it for about three weeks now, practicing around 20 minutes each day. I’ve started to notice real improvem... Näytä lisää
Yritys on vastannut
My nephew uses it every day, and he loves it! Perfect addition for football skills development.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The FPRO Ball Mastery Training Program is designed to make football training both effective and exciting for young and beginner players. Through a fun and engaging mobile app, it helps develop ball control, confidence on the field, and creativity. Created by UEFA-certified coaches and sports academics, the program—combined with the ball mastery mat—offers a structured yet enjoyable way to improve skills. It focuses on precision and technique, while also incorporating gamification to keep players motivated and challenged. More than just training, it fosters key character traits like dedication, goal-setting, and resilience—all while making practice feel like play. With over 140 high-quality video drills, players can learn, improve, and track their progress in a way that feels rewarding. The ball mastery mat helps bring training to life by providing a clear and structured way to practice. This combination ensures rapid skill development while keeping training fun and engaging every step of the way.
Yhteystiedot
Zalgirio st. 122 , LT-09300, Vilnius, Liettua
- +37061519956
- hello@fpro.com
- fpro.shop
4,3
Erinomainen
542 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Subscription Support
I really appreciate support from FPRO to support us on subscription concerns.
Now my son is very happy to train and improve his football skills.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!
Ordered in time for Christmas delivery
Ordered in time for Christmas delivery. Gave me a shipping label and tracking number, that is as far as we got to receiving our purchase.
Pretty disappointing, emailed and they suggested it was the delivery company not them, which I doubt as I had other deliveries from that company which were placed after this order was made that arrived for Christmas.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you for sharing your feedback. Orders placed within the stated Christmas cutoff were dispatched on time and handed over to the delivery partner with a tracking number. After dispatch, delivery speed and final delivery dates are handled entirely by the carrier, and unfortunately delays can still occur during peak holiday periods even when other parcels arrive as expected.
We understand how disappointing this is, especially for a Christmas order. If you would like us to review the shipment status in detail, please contact hello@fpro.com
with your order number and we can check the latest information available from the carrier.
We remain available to support you and clarify the situation.
Awful experience …
Still awaiting my product over2 weeks after I ordered it .I was given a tracking no for item but unable to track and when I contacted them after 14 days was told that was because it is still not in UK.
TERRIBLE company. Don’t waste your money . Buy from another website
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you for your feedback. Once an order is dispatched, delivery time and tracking updates depend on the carrier and the customs process before the parcel enters the UK. Tracking information often becomes active only after the parcel arrives in the destination country.
We understand that waiting longer than expected is frustrating, but this does not reflect the quality of the product itself. If you would like us to check the status of your shipment, please contact hello@fpro.com
with your order number and we will review it.
More loading than playing...
My child get it for christmas...
He can't play it because the App is loading every time...
I will contact the company to get money back!!!
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you for your feedback. Continuous loading is not expected behaviour and usually points to a device or connection specific issue. Please contact us at hello@fpro.com
with your order number and the device your child is using so our team can check this and advise accordingly.
Super Service und top Produkt
Super Service und top Produkt
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!
Appli bien pensée
Appli bien pensée. Recommande pour ceux qui veulent progresser techniquement
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you
Nous avons reçu famateur a la place de fpro
Nous avons reçu famateur a la place du tapis nous avons eu 2 cartes du monde parfait pour faire passer la balle au détroit de Gibraltar c le niveau 200
Nous avons déja fait une réclamation en attente.
25. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Hello can you please send us an email to hello@fpro.com we will check what happened with your case
Perfect developed training program for…
Perfect developed training program for consistent progress of child player.
My experience with customer support was excellent. They are really pro-client oriented. Thumbs up
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thanks!
Customer Service Ghosted Me…
I have not been able to get it working on and customer service at first told me to try again, that it should be working. It wasn’t. I let them know and they said again to try that it should be working. I actually bought it again accidentally when trying to get it on my daughter’s phone but it still didn’t work. I emailed customer service again because you can’t call them and they have been ghosting me, but of course still taking my money every month.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Please email hello@fpro.com
with your order number and the email address used for both purchases so our team can check the subscriptions, stop any incorrect charges, and make sure access is set up correctly. Email is the only official support channel and the fastest way for us to resolve billing and account issues.
My son enjoys the mat
My son enjoys the mat, as a way to train while at home. Thank you for creating this, what a great idea.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!
Zugang zur App fehlt / Kundenservice reagiert nicht
Ich habe die Matte zeitnah erhalten, aber keinerlei Logins zur Nutzung der mitbestellten App.
Trotz diverser Kontaktwege über Mail, Facebook und WhatsApp keinerlei Rückmeldung erhalten.
So ist die Matte nur intrinsisch nutzbar.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you for your feedback. App access details are sent automatically after purchase, but in some cases emails can be missed or blocked by spam filters.
Please contact us directly at hello@fpro.com
with your order number so we can manually verify your purchase and provide access to the app. This is the fastest and most reliable way to resolve the issue.
Very happy with the quality and support
Very happy with the quality of the mat, ball and socks!
Training programs are very nice and helpful for my little fubalista.
We had a small issue with the software and the support team replied and helped us the same day.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you
The support is excellent
The support is excellent! I asked for a feature upgrade on their mobile app and it was delivered pretty fast.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you
Highly recommend!
Picked this up for both of my boys. They are different ages and at different skill levels. The app customizes the training based on their comfort level on the ball. This could easily be a 5-star review without some glitches. After some drills, the app freezes and doesn’t give the credit for completion. Getting both registered on the app was a bit of a nightmare, but the staff got it squared away.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!
My kid loves it
My kid loves it, he starts the daily trainings with big enthusiasm. After 1 week of using it, seems to be a good purchase.
The app is easy to use and the video tutorials are good
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!!
My son loves it and uses it multiple…
My son loves it and uses it multiple times per day. Very fast and responsive customer service. It's a great product!
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!!
App not interactive; support outstanding
1) our mat does not look like the one in the ads. It only has diagonal lines corners 5-1 and 3-1, not the two X. Are they cleaning out old inventory?
2) we did not get the freebie (socks) as promised (correction & apology: I did get the socks, found them stuck in the box!)
3) the whole thing IS NOT INTERACTIVE!!! This app is just a collection of videos. XPs are rewarded for playing the video, it makes no difference whether you move the ball or not. It’s not using the camera, it’s not monitoring your execution!!!
One of those things where +80% of the budget goes into marketing. I fell for it.
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you for sharing your detailed feedback.
If you ordered the Mat 2.0 you should have received the latest version with the correct markings. If this is not the case, please email your order number to hello@fpro.com
so we can check your order. If the wrong mat was sent, we will arrange to send you the correct one.
Regarding the free socks, please include this in your email as well so our team can verify your order and see what went wrong with the freebie.
On the training experience, the app is designed as guided video based coaching. The points and experience system are there to support motivation and consistency, rather than to track performance through the camera. Your feedback about wanting true live interaction and execution tracking is valuable and will be shared with our product team as we continue to develop the platform.
Thank you again for taking the time to let us know what did not meet your expectations.
Fantastic
Fantastic, fun, engaging, makes learning skills easy. A+++++
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
thank you!!
Excellent customer service response time
Reached out to customer service with a question regarding timing of when subscription starts with the Essential Bundle and got an answer very quickly, with a suggestion as to how to mitigate my issue.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you!!!
Great App & Responsive Devs
The app is great and has helped my kids develop their skills. I had a few hiccups with the app but the devs were quick to respond and resolve the issues.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FPRO Ball Mastery
Thank you!!
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